/10
★★★★★
based on 2876 reviews published
★★★★★
based on 2876 reviews published
Latest customer reviews
5
/5
★★★★★
This site is amazing. The orders are prepared so quickly and sent right away! The deadlines have always been respected for what I have ordered so far. I think I've found my new favorite site!
Cécile L.
purchased on 11/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your experience on our site! Thank you for your feedback and loyalty! Have a nice day.
5
/5
★★★★★
Parcel sent quickly and well protected. I recommend it.
Amandine L.
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
100% perfect site, delivery problem and correct price, I've been ordering for years.
Sebastien P.
purchased on 22/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
5
/5
★★★★★
Good evening,This is the first order I've placed on your site and I'm delighted with my purchase, both in terms of the quality of the item and the price. I'll recommend it again without any problem and I 100% recommend your site, which is fantastic and serious.
Marie-pierre F.
purchased on 31/10/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
3
/5
★★★☆☆
Fast delivery and top figurines. On the other hand disappointed I did not get the gifts because one of the products ordered was out of stock not very business knowing that when I ordered it was in stock ... too bad I could have put 5 stars
Christine T.
purchased on 10/11/2022
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Answer from CHIBI AKIHABARA
Hello,We've just checked your order, and there seems to have been a misunderstanding: you used a partner code for your order, but these are incompatible with the end-of-year offers...This information is indicated on our blog article, but also when you add the code to your basket, a message tells you that you no longer benefit from the offer with the partner code. That's why you didn't get the end-of-year gifts. Wishing you a good day.
4
/5
★★★★☆
Fast delivery and well-packaged products. If I had one thing to complain about, I find the website a little slow...
Thomas H.
purchased on 12/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback, we will report this slowness that you noticed on the site. We want your experience to be as pleasant and simple as possible! :DV Wishing you a pleasant day.
3
/5
★★★☆☆
Delivery was good and fast, however the end of year gift was very badly indicated and I was not able to take advantage of it despite an order of almost 400. Something should be done for future buyers.
Thomas A.
purchased on 15/11/2022
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Answer from CHIBI AKIHABARA
Hello,We're sorry you weren't able to take advantage of our year-end offers during your order. The system is fully automated, and access to the offer gifts is clearly indicated everywhere on our site: on the product sheets, when adding to the basket, in the basket, on our articles... etc. Please do not hesitate to contact us if you need help. Don't hesitate to contact us if you need any help, you can also reach us on our social networks, where an explanatory video has been posted.wishing you a good day.
5
/5
★★★★★
Very fast and careful delivery. Thank you very much.
Vanou
purchased on 13/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Superb experience. Fast shipping, top figurine, top price, top gift!
Laura
purchased on 01/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
5
/5
★★★★★
Super Laden,Preise waren in Ordnung, Kontakt war super und Versand schnell
Marco ?.
purchased on 04/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience ! :DHave a good day.
5
/5
★★★★★
A much-appreciated gift
Valérie J.
purchased on 05/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
And received the product very quickly. I recommend
Sandra B.
purchased on 16/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive review :DPay you a nice day.
5
/5
★★★★★
Second order and still as good
Marine M.
purchased on 10/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you very much :DBonjour
5
/5
★★★★★
Beautiful Ichiban Kuji lots.
Thomas
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to know that you are satisfied :DBonjour
5
/5
★★★★★
I've been buying from them for a while now and have never been disappointed.delivery is fast and there's a wide choice of products.customer service is ultra responsive. You can also contact the site via the networks, but it's best to open a ticket.
Lunatic
purchased on 06/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive feedback and your loyalty :DBonjour
5
/5
★★★★★
Very satisfied. Fast delivery, well-packaged parcel and nickel figurine. Highly recommend.
Gérald A.
purchased on 27/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive feedback :DBonjour
5
/5
★★★★★
Smooth delivery. Received a product in perfect condition.
Anthony R.
purchased on 10/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted that you are satisfied :DBonjour
5
/5
★★★★★
The figurines are beautifully packaged in the parcel.
Pascal
purchased on 10/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback concerning the packaging of the products by our teams :DBonjour
5
/5
★★★★★
I'm very satisfied with the products, the packaging and the fast delivery.
Clément B.
purchased on 07/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive feedback on your order :DBonjour
5
/5
★★★★★
The shipment was fast and the item arrived in one piece. I recommend your orders for figurines and other related items, as well as for the groceries they sell.
Vincent I.
purchased on 11/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your comment, we are delighted that you are satisfied with your order. :DPay you a pleasant day.
5
/5
★★★★★
NICKEL, nothing to say
Cédric
purchased on 19/09/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to leave a review of your order 😀 Wishing you a nice day.
1
/5
★☆☆☆☆
Purchase for my daughter's birthday on 31/10/2022 .......grâce à l'incompétence de votre transporteur , colis reçu le 4/11/2022 !!!!! scandaleux , plus jamais je ne commanderai une figurine sur votre site !!!!
Philippe M.
purchased on 31/10/2022
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Answer from CHIBI AKIHABARA
Hello,We are sorry to hear that your package did not arrive on time, however, the actions of the carrier are beyond our control ... Wishing you a good day.
5
/5
★★★★★
My daughter is very satisfied with this site, which brings her many new manga figurines. However, you have to be patient.
Nadia C.
purchased on 03/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your comment, we are delighted to know that your daughter finds her happiness on our site! :DPay you an excellent day.
5
/5
★★★★★
RAS. fast shipping, conform product
Seb
purchased on 10/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with the product, thank you for your comment :DBonjour.
5
/5
★★★★★
The product was as advertised and well packaged. Everything went smoothly.
Julien L.
purchased on 29/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive review, we are delighted that you are satisfied with your order :DBonjour.
5
/5
★★★★★
Products received in very good quality and very quickly after purchase. I recommend
Charles N.
purchased on 04/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive review! :DGood day to you.
5
/5
★★★★★
Information given on delivery time Very good follow-up The figurine is correctly packaged and of high quality.
Josefa R.
purchased on 25/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience with us, and we are delighted to have been able to satisfy you! Have a nice day.
5
/5
★★★★★
Superb figurine
Sebastien A.
purchased on 29/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review, and we are delighted that the figurine suits you 😀 Good day.
5
/5
★★★★★
Pre-ordered and in stock product arrived safelyNo shipping worries
Vieng L.
purchased on 09/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion :DBonjour.
2
/5
★★☆☆☆
I've ordered from this site before, and had no problems until recently, when I discovered that the figurines were reconditioned (I don't know if this is the case for all of them or not, but I was told that they were, even though I'd received new, unopened figurines). As a result, on my last order I received a figurine that was very badly packaged, with a missing part, while another of the same character, the box had not been opened and was in its original packaging. The same goes for a Bandai model where the box wasn't closed. I don't know if this is normal or not, but for this kind of product where all the parts are essential, it's worrying not to even have sotch on it. What's more, the after-sales service needs to be improved... On the phone, I had the impression that my interlocutor was talking down to me, when all I was asking for was a normal, new figurine, like the others I've received with no problems. I didn't really get an answer to my questions and I'm still waiting for my problem to be solved.
Laure
purchased on 01/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are very sorry for the incident you have encountered with your order.Following your exchange with our customer service department, we would like to inform you that the missing part has been sent to you. We assure you, as explained, that our products are brand new, sometimes they come directly from Japan and can be differently packaged.we take note of all your remarks and will improve our services accordingly.wishing you a good day.