/10
★★★★★
based on 2821 reviews published
★★★★★
based on 2821 reviews published
Latest customer reviews
5
/5
★★★★★
I bought a figurine in pre-order (in the 200), I paid in 3 times with Paypal and I received my parcel a few days after its release. No problems with either the site or delivery. What's more, the price of the figurine was the cheapest of all the sites I visited.
Camille
purchased on 22/10/2022
Translated review
Answer from CHIBI AKIHABARA
Hello, Thank you very much for your positive feedback and for sharing your experience with our store.
5
/5
★★★★★
Fast and careful delivery. Figure undamaged on receipt. Reasonable price for a rare and limited edition (I've seen the yellow versions as well as the yellow/green one (also limited) 5 times more expensive at conventions).
Lionel L.
purchased on 07/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe are delighted that you are happy with your purchase.
5
/5
★★★★★
It was perfect
Alizée C.
purchased on 22/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThanks 🙂
5
/5
★★★★★
Top-notch order, perfect packaging and a little food surprise inside that adds a plus to the service. Site bookmarked for future orders 😉
Yoann D.
purchased on 12/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much, we look forward to seeing you in our store.
5
/5
★★★★★
Top fast efficient
Chloe G.
purchased on 26/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThanks!
5
/5
★★★★★
I must have received my figurine at the same time as those who pre-ordered it on the site ... Thanks to Taka and Chibi for being so quick and efficient.
Cedric B.
purchased on 14/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your order 😀
5
/5
★★★★★
Top delivery, super fast, my figurine was well protected, nothing to say 🙂
Emilie L.
purchased on 19/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your opinion
5
/5
★★★★★
Excellent site, nothing to complain about, well protected parcel, fast shipping, never had any problems.
Client
purchased on 16/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your opinion
5
/5
★★★★★
Very good site, delivered on time, good packaging and little friendise bonus 🙂 I recommend
Allan L.
purchased on 10/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThanks for your feedback
5
/5
★★★★★
Fast delivery and perfect product quality!
Maxime R.
purchased on 23/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Fast shipping and package received 3 days later despite the post office. No complaints.
Jerome Y.
purchased on 12/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
Exactly what I wanted. Exactly as described.
Sandrine
purchased on 23/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Fast delivery, top products. Very happy as usual thank you 🙂
Matthias R.
purchased on 15/09/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you, we are delighted that you are happy with your experience 😀
5
/5
★★★★★
I received every order I placed within 48 hours. All the figures are packaged and sent with care. Special mention to the kitkat mini offered with each order. I now buy my figurines exclusively from this site.
Florent L.
purchased on 18/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your positive feedback and see you soon on our store 😀
5
/5
★★★★★
Fast delivery, well protected! Perfect
Antoine P.
purchased on 07/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for this perfect comment 😉
5
/5
★★★★★
A 2nd purchase that went very well. Delivery as fast as ever and the figurine is of high quality. I recommend this site.
Luna P.
purchased on 06/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your order and your recommendation.
5
/5
★★★★★
This is my second order, and it's the second time that everything has gone very well. I was delivered quickly. When things go well, you have to say so.
Sebby K.
purchased on 06/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your opinion
1
/5
★☆☆☆☆
I still haven't received my parcel from DPD because I'm not at home and no one is coming.
Jocelyn B.
purchased on 17/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe are sorry for this inconvenience. Unfortunately, we are not responsible for the delivery people who are dependent on their company. We use their service, but we have no control over their actions. On the other hand, their behavior penalizes us, since we only receive a red star. However, if the situation is still not resolved, I invite you to contact customer service, indicating the reference number of your order and the problem encountered. Sincerely
1
/5
★☆☆☆☆
Figurine broken and still no customer return on my request!
Pierre N.
purchased on 12/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloYou opened a ticket on 19/10/2022 at 16h33. I have in front of me my colleague's reply sent on 20/10/2022 at 14h50 asking you various questions and indicating: wait for a reply from you. However, following this ticket number 9003, I have no reply from you in the history. Have you replied to my colleague via the e-mail address or by contacting her via the telephone number indicated on Truspilot? If not, please contact customer service and reply to the ticket.
5
/5
★★★★★
Arrived in good condition, nothing to complain about
Geoffrey M.
purchased on 18/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
No problem, I was notified of a pre-order delivery and everything arrived in order.
Customer
purchased on 18/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much!
5
/5
★★★★★
The order was shipped quickly, as was the delivery. If I have to buy new figurines, I'll go to this site without hesitation! Thank you very much!
5 ?.
purchased on 06/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your confidence 😀
5
/5
★★★★★
Perfect parcel and fast delivery
Laurent P.
purchased on 12/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Very good, very fast.I recommend it to everyone.Thank you.KissesMichel Dupont
Michel D.
purchased on 12/10/2022
Translated review
Answer from CHIBI AKIHABARA
Hello Mr DupontThank you very much for your recommendation and your order 😀
5
/5
★★★★★
Serious site, several orders placed without a hitch, fast deliveries (about 48 hours), well-packaged and protected parcels, plus little treats as gifts, I recommend.
Florian L.
purchased on 08/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your positive and starred review and your recommendation.
5
/5
★★★★★
Perfect service, order received as soon as possible, I recommend
Théau B.
purchased on 03/10/2022
Translated review
Answer from CHIBI AKIHABARA
Hello and thank you
5
/5
★★★★★
Customer service is attentive and responsive.
Antoine S.
purchased on 03/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much, I'll be sure to pass on your message to our customer service department 😀
5
/5
★★★★★
Order arrived safely and in perfect condition
Xyders R.
purchased on 31/07/2022
Translated review
Answer from CHIBI AKIHABARA
Hello I invite you to contact customer service directly and give your reference. Please note that a tracking number is not sent when you place a pre-order. It is sent when the order is shipped. You receive all explanatory e-mails and can view the status of your order in your customer area. If your order is marked: pre-order (in yellow), it's quite normal that you don't have the tracking yet, as the figurine hasn't yet arrived at our premises and the package hasn't yet been prepared. Sincerely
5
/5
★★★★★
The figurine was received quickly and well protected, and the treats were much appreciated.
Stéphane
purchased on 07/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloSatisfied
5
/5
★★★★★
Fast delivery, neat parcel, little sweets in the parcel to make you happy
Jean M.
purchased on 07/10/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your order!