9.5/10
★★★★★
based on 2897 reviews published

Latest positive customer reviews

5 /5
★★★★★

Super fast delivery, well protected product. And item conforms

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Aubry E.
purchased on 09/03/2022
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Answer from CHIBI AKIHABARA
HelloThanks 🙂
5 /5
★★★★★

First test of this box and I have to say it's a great value for money 🙂

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Vincent S.
purchased on 09/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your feedback 🙂
5 /5
★★★★★

Super fast shipping and smooth service. iëm pleasantly surprised!

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Lily
purchased on 08/03/2022
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Answer from CHIBI AKIHABARA
Hello Thank you very much for your positive review.
5 /5
★★★★★

It was a long wait, but well worth it - the figurines are magnificent! Customer service was attentive and always answered my questions.

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Jade K.
purchased on 08/03/2022
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Answer from CHIBI AKIHABARA
HelloWe're sorry for the delay and thank you for not having us starved because of the delay. Thank you for your understanding 🙂
4 /5
★★★★☆

Good products. fast delivery super cool

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Coupae
purchased on 08/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your feedback. Don't hesitate to tell us what we need to improve to get the 5 stars 🙂
5 /5
★★★★★

It was the first order I've placed on the site, the team is reactive on social networks, the figurine ordered arrived quickly. The package is very well protected and the figurine is in perfect condition and conforms to the description. I can only recommend this site for your figurine purchases.

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Kevin
purchased on 08/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for this positive and starry feedback 🙂
5 /5
★★★★★

Always a pleasure

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YureÏlly
purchased on 07/03/2022
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Answer from CHIBI AKIHABARA
HelloThanks 🙂
5 /5
★★★★★

Perfect! Well packed! Fast

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Loïc
purchased on 07/03/2022
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HelloThank you very much
4 /5
★★★★☆

Very good but little information on the progress of the parcel

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Quentin G.
purchased on 07/03/2022
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Answer from CHIBI AKIHABARA
Hello. Can you be more precise? Did you not receive the information emails concerning the processing of your order?
5 /5
★★★★★

Very good site, good prices, good catalog, always sent on the date indicated, never disappointed 🙂

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Lapru
purchased on 07/03/2022
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HelloThank you very much for this review
5 /5
★★★★★

Perfect and fast.

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Loyalskritna
purchased on 07/03/2022
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HelloThank you
5 /5
★★★★★

Fast and careful delivery, excellent communication, best site to buy figurines in France.

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Curega
purchased on 05/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your comment, which makes us very happy.
5 /5
★★★★★

Very good! Received everything as agreed.

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Falc0n
purchased on 06/03/2022
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HelloThank you
5 /5
★★★★★

Delighted with my purchase. Figurine very well protected in the package, so received in perfect condition. Very fast delivery. Perfect!

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Sandra
purchased on 17/02/2022
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HelloThank you for this starry and positive feedback
4 /5
★★★★☆

The figurine is beautiful and well worth the money.

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Alyssa C.
purchased on 06/03/2022
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HelloThank you
5 /5
★★★★★

Perfect, box arrived a little dented from transport, but the box inside was perfectly new.

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Théo A.
purchased on 06/03/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. We are reassured to know that the figurine and the box were not damaged.
5 /5
★★★★★

Very satisfied with the products and fast delivery

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Coco
purchased on 06/03/2022
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HelloThank you
5 /5
★★★★★

Great store for fans of Japanese culture and culinary specialties

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Sadaria
purchased on 06/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your feedback
5 /5
★★★★★

I had pre-ordered this figurine without a precise delivery date from the supplier, so I was a bit worried about receiving it late, but everything went smoothly. Once the figurine was delivered by the supplier, it arrived within a week. The packaging was perfect, the figurine was very pretty and of very good quality. Very happy with my purchase.

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Mahaut
purchased on 06/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your opinion
5 /5
★★★★★

Serious, fast, quality items always carefully packaged, prices unmatched and probably unbeatable. Let's pray that none of this changes.

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Théo C.
purchased on 06/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much. We care about staying true to ourselves 🙂
5 /5
★★★★★

The products are of the highest quality.

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Charly L.
purchased on 03/03/2022
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HelloThank you
5 /5
★★★★★

Fast delivery, product conforms, perfect.

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R E.
purchased on 03/03/2022
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HelloThank you very much
4 /5
★★★★☆

Superb quality product with a slight downside in terms of waiting time.

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Priscillia P.
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback. If you wish, we have posted a message on our forum explaining the various reasons for the delay by our suppliers, which is not our fault and which also penalizes us.Link: https://chibi-akihabara.com/fr/forums/topic/20-en-attente-de-livraison-fournisseur.html
4 /5
★★★★☆

Bonjour Frankly very well except the cardboard protection of delivery was in an appalling

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Gregory L.
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience. Please send photos to our customer service department.
4 /5
★★★★☆

I didn't hear from the carrier when my order arrived and it was hard to check the status of my order, especially since it was a pre-order. I was worried (I'm new to the site) so I took off a point. But otherwise, everything was perfect! It arrived pretty quickly and everything 🙂 I'd recommend the site!

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Client
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
Thank you for your order. In your customer area you have all the different statuses concerning your order. You will also receive informative emails as they come in, as well as an email from La Poste giving you a delivery date. If you have any questions, we remain available via customer service or on our various social networks to answer our customers' questions and concerns.
5 /5
★★★★★

The time between order and delivery was excessively long (over 2 months, probably due to covid) but I was able to speak to customer service several times, who always replied very quickly.

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Hélène
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
Hello Thank you for not penalizing us for the delay of the products. If you wish, we have posted a message on our forum explaining the various reasons for our suppliers' delays. Link: https://chibi-akihabara.com/fr/forums/topic/20-en-attente-de-livraison-fournisseur.html
5 /5
★★★★★

Very fast delivery and good communication

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Aurelien R.
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Delivery within 2 to 3 days, perfectly protected parcel, superb figurine.JUSTE TOP

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Birugiiru
purchased on 26/02/2022
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HelloThank you very much
5 /5
★★★★★

Order with your eyes closed, just exellent site.

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Guillaume L.
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
BonjourMerci infiniment 🙂
5 /5
★★★★★

Fast delivery and well-protected parcel, just perfect

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Adeline R.
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Super beautiful figurine! Very well detailed, frankly I'm in love! This site is great! The SAV is great I recommend x1000 !

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Sandra D.
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for this starry and positive review 🙂
5 /5
★★★★★

Received quickly and in good condition

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Jeffrey T.
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

A reliable site, quality/price, fast and careful shipping, official product. Top-notch!

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Emil
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you for this top-notch review ^^
5 /5
★★★★★

Excellent, fast and efficient

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Youcef G.
purchased on 27/02/2022
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HelloThank you
5 /5
★★★★★

Very satisfied with my purchase, it was excellent, very fast shipping.

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Anjels
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Compliant product

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Client
purchased on 01/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Service very good I had made a pre-order there was a little delay but customer service responded immediately by mails reassuring me and also offering me an exchange with a figurine already available or a refund! So I waited and some time later the figurine arrived. Thank you very much, I recommend this very professional company.

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Benchniti V.
purchased on 01/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for this detailed and starry feedback.
5 /5
★★★★★

Excellent service

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Vijay
purchased on 28/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Very satisfied as usual

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Mister P.
purchased on 28/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Although there was a 2-month delay due to the supplier on the delivery of the figurine bought in pre-order, I have no negative points to raise concerning the Chibi site, the shipments are always fast and careful and the products received are of high quality. We buy regularly from this site and recommend it with our eyes closed.

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Aurelie
purchased on 28/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for not penalizing us on the supplier delay. Thank you also for your understanding and your orders 🙂