/10
★★★★★
based on 2821 reviews published
★★★★★
based on 2821 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect! Great service!
Benoit R.
purchased on 31/08/2022
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5
/5
★★★★★
Good stuff tightly packed.
Luyi M.
purchased on 31/08/2022
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Answer from CHIBI AKIHABARA
Thank you
5
/5
★★★★★
Very good, order processed and shipped quickly.
Mat
purchased on 31/08/2022
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5
/5
★★★★★
Fast delivery and very carefully packaged figurine
Nadine C.
purchased on 31/08/2022
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5
/5
★★★★★
Figurine received quickly and in very good condition, efficient and fast customer service, nothing to complain about the site, I highly recommend it!!!
Maxence G.
purchased on 31/08/2022
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1
/5
★☆☆☆☆
Wish I could put 0 stars . I'm still waiting for my order it's been almost a year ! The package isn't received yet and you haven't helped me find a solution or at least find what wrong !!!!! unacceptable..!!!!!
Spiros V.
purchased on 30/08/2022
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Answer from CHIBI AKIHABARA
Hello,As indicated by email, your order has been shipped on April 28th. We are still in procedure with the carrier in your country to know where your package is.Sincerely
5
/5
★★★★★
Everything went very well.
Clément M.
purchased on 30/08/2022
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4
/5
★★★★☆
All my orders have always gone well on Chibi, which is a very good site with a good catalog.
June
purchased on 30/08/2022
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Answer from CHIBI AKIHABARA
Thank you for this comment, which deserves 5 stars ^^
5
/5
★★★★★
Pro and super fast
Yohann H.
purchased on 29/08/2022
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5
/5
★★★★★
Excellent experience
Jcd
purchased on 29/08/2022
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5
/5
★★★★★
Superb, well-protected figurine. Thank you very much!
Anaïs
purchased on 29/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your feedback
5
/5
★★★★★
Second time I've ordered from Chibi Akihabara.21/09/2021: Hatsune Miku Figuarts Sweets Sweets.24/03/2022: Super Sailor Moon Figuarts Zero Bright Moon. (Pre-order, delivered on 11/008/2022) = correct.Fast and careful delivery. 100% reliable website and free delivery over a certain amount, home delivery or relay point = top.I recommend 🙂 Thanks team
Noémie
purchased on 24/03/2022
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Answer from CHIBI AKIHABARA
Thank you
5
/5
★★★★★
Nothing to say!
Quentin
purchased on 28/08/2022
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HelloThank you
5
/5
★★★★★
Responsive and attentive customer service?
Tony M.
purchased on 20/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
Fast service, impeccable packaging, good communication, a must in its field.
Bebopnoun
purchased on 28/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your positive comment
5
/5
★★★★★
No worries on the orders I've placed, responsive customer service and I even seem to have received my order before the "release date" indicated, a pleasant surprise!
Léo B.
purchased on 28/08/2022
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HelloThank you very much for your starred review.
5
/5
★★★★★
My order arrived very quickly. Everything was carefully packed. And above all, the items were exactly what I expected.
Rudy C.
purchased on 28/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you so much for taking the time to leave a review of your experience!
5
/5
★★★★★
Fast delivery
Allan D.
purchased on 28/08/2022
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Answer from CHIBI AKIHABARA
HelloThank You
5
/5
★★★★★
Excellent product, really pleased to have it. The only drawback is the packaging. The box was damaged and not sufficiently protected.
Philippe L.
purchased on 28/08/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for this incident, we will be more careful next time.
5
/5
★★★★★
Very high quality site that I've been using for a few years now, I've probably ordered a good twenty figurines from them, never had any problems, on time in terms of orders and very fast for a simple order, go for it, no risk on the horizon, enjoy yourself?
Client
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your trust and your positive starred review!
5
/5
★★★★★
Fast delivery and well packaged product.
Justine
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Fast order processing, good communication.
Elodie R.
purchased on 20/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
Top packaging and pre-ordering respected
Mehdi L.
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Perfect, always delivered quickly, parcels always well packed with the products purchased! Thank you Chibi!
William
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your order and your confidence.
4
/5
★★★★☆
Very good communication with the service. I was worried about my parcel not arriving. They were able to reassure me. The product is top notch! The packaging was very careful.
Heidi R.
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much! Don't hesitate to tell us what you missed to get the 5 stars so we can improve.
5
/5
★★★★★
Simply perfect!!! I recommend !!!
David D.
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much!
5
/5
★★★★★
At first I was a little apprehensive....then read the reviews on the web.....OK good reviews.....finally after purchase I am very satisfied with the service. I would recommend a figurine without any problem.
Niko
purchased on 26/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied with our services. If you have any concerns, please do not hesitate to contact us via the phone number, email address, ticket via the website or even on social networks 🙂
1
/5
★☆☆☆☆
Broken figurine
Romain C.
purchased on 25/08/2022
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Answer from CHIBI AKIHABARA
HelloPlease excuse us for this incident. However, we have not received a message from you via customer service. In order to resolve the situation, please contact us at [email protected] or 07.81.42.04.18Cordially
3
/5
★★★☆☆
Pre-ordered figurine, received several months later. In a strange way, it was wrapped in bubble wrap (the figurine in the box) it was very badly made with a defect on the head, I was offered a coupon for 10% off but I found it light all the same. I still don't know if it's an official figurine or not, at least it doesn't look like the photos, what a shame. It's the Raphaël figurine from the anime Moi quand je me réincarise en slime. We'll have to see what condition the figurine is in for a future purchase. But the "bubble wrap" packaging already tipped me off. For this reason, I can't recommend this site highly enough.
Morgane C.
purchased on 19/08/2022
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Answer from CHIBI AKIHABARA
HelloIt says on our website that we sell 100% official figurines. If you take a closer look at our site, you'll also see the words: Banpresot/Bandai partner. Unless Banpresto is making counterfeits, which is impossible, your figurine is official. It's not uncommon for figurines costing around 30 euros to have manufacturing defects. They're mass-produced in factories. As I reread your conversation history, it seems to me that my colleague suggested several solutions. It was you who decided to keep the figurine and take the 10% discount code. You were perfectly free to return the figurine after I had given you a label (specified in the message) and ask for a refund, but you decided to keep it anyway. Sincerely
5
/5
★★★★★
Fast and reliable
Loic
purchased on 24/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you