/10
★★★★★
based on 2835 reviews published
★★★★★
based on 2835 reviews published
Latest positive customer reviews
5
/5
★★★★★
I've been ordering from this site for several years now, and I've never been disappointed. Great customer service, well-packaged, fast shipping. In short, I recommend it!
Robin Z.
purchased on 14/01/2024
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Answer from CHIBI AKIHABARA
Thank you so much for your review and your loyalty to our site, Robin. We are delighted that you are satisfied with our service and the quality of our products. We will do our best to continue to provide you with a smooth and enjoyable shopping experience. Don't hesitate to come back to us if you need anything. Thank you again for your confidence! 5/5 !"
4
/5
★★★★☆
Figurine conforms but the base is received broken, it does not prevent it from holding so nothing serious, I hope that my pre-orders will be better protected than this one.
Olivier P.
purchased on 10/09/2024
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Answer from CHIBI AKIHABARA
Thank you for your feedback! We're sorry to hear that the base of your figurine arrived broken, although this does not affect the stability of the product. We always do our best to protect packages, but we're going to redouble our efforts to ensure that your next pre-orders are even better protected.
If you ever need a replacement for the base, please don't hesitate to contact us - we'll do everything we can to help.
If you ever need a replacement for the base, please don't hesitate to contact us - we'll do everything we can to help.
4
/5
★★★★☆
Figurine conforms but the base is received broken, it does not prevent it from holding so nothing serious, I hope that my pre-orders will be better protected than this one.
Paris
purchased on 17/09/2024
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Answer from CHIBI AKIHABARA
Thank you for your feedback! We're sorry to hear that the base of your figurine arrived broken, although this does not affect the stability of the product. We always do our best to protect packages, but we're going to redouble our efforts to ensure that your next pre-orders are even better protected. If you ever need a replacement for the base, please don't hesitate to contact us - we'll do everything we can to help.
4
/5
★★★★☆
Order processed on time and delivered as expected
Martine C.
purchased on 15/07/2024
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Answer from CHIBI AKIHABARA
Thank you for your positive feedback on our site, Martine. We are delighted that your order was processed and delivered according to your expectations. We do our utmost to satisfy our customers. Please do not hesitate to contact us if you have any further queries. Thank you again for your 4/5 rating!
5
/5
★★★★★
Fast delivery, excellent product and service, I recommend
Adrien M.
purchased on 06/08/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your positive feedback on our CHIBI AKIHABARA website. We are delighted that the delivery was fast and that you are satisfied with your product and our service. We hope to see you soon on our site!
5
/5
★★★★★
Never disappointed with orders/pre-orders placed on Chibi... even if it's true that pre-orders are often a little late, the Chibi team is always available and efficient to answer questions asked via their form. Thank you Chibi
Johan T.
purchased on 12/07/2024
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Answer from CHIBI AKIHABARA
Hello Johan,Thank you for your loyalty and your feedback! We do our best to answer all your questions promptly, despite the small delays that can occur with pre-orders. Your satisfaction is our priority, and we are delighted to know that you appreciate our services. Your satisfaction is our priority, and we're delighted to know that you appreciate our services.Have a good day and see you soon on Chibi Akihabara!
5
/5
★★★★★
It's been a long wait for this pre-order, because there's often a slight delay in the actual release of the figurines compared with the date communicated at the time of pre-ordering, but Team Chibi is always available to answer e-mails sent via their form, so follow-up is assured. Packages are always handled with the utmost care, and once they've been dispatched they're received promptly. Thank you Chibi
Johan T.
purchased on 17/10/2023
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Answer from CHIBI AKIHABARA
Thank you for your positive review of CHIBI AKIHABARA! I'm happy to know that despite the wait, you were satisfied with the quality of our services and our figurines. We do our best to respond quickly to our customers' requests and to follow up on their orders. We hope to see you again soon for new pre-orders!
4
/5
★★★★☆
Professional and responsive. The reference inversion on the first delivery was corrected on receipt of the return package.
Olivier A.
purchased on 23/08/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your positive feedback on our site, it encourages us to continue to offer a quality service. We're sorry about the error during the first delivery, but we're glad we were able to correct it quickly thanks to your package return. We hope to see you back on our site soon!
5
/5
★★★★★
CLEAR
Olivier Z.
purchased on 19/07/2024
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Answer from CHIBI AKIHABARA
Thank you for your positive review of our site CHIBI AKIHABARA, it makes us very happy. We are delighted that you like our content and we hope to see you soon on our site. Best regards.
5
/5
★★★★★
An order that took longer than expected, but of which I was informed very regularly. Packaging and arrival of the order in perfect condition.
Fanny D.
purchased on 16/05/2024
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Answer from CHIBI AKIHABARA
Hello Fanny,Thank you for your patience and your feedback! We do our best to keep you informed of the delivery times and we are delighted that the packaging and condition of your order were up to your expectations.Have a nice day and see you soon on Chibi Akihabara!
5
/5
★★★★★
Package received promptly, figurines conform and very pretty.
Eva
purchased on 03/06/2024
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Answer from CHIBI AKIHABARA
Hello Eva,Thank you very much for your review! We're delighted that the figurines and the speed of delivery lived up to your expectations. We hope to see you soon for other beautiful orders.Bonne journée et à bientôt sur Chibi Akihabara!
4
/5
★★★★☆
Package delivered with care and well protected, just a shame not to be warned when our order will be late (hence the 4 stars), fortunately the after sales service is there to reassure ... I would recommend them again anyway ????
Les M.
purchased on 16/09/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your review and for your confidence! We are delighted that you are satisfied with the quality of the packaging and our after-sales service. Concerning the delay, you should know that an e-mail is indeed sent when a postponement occurs. Should this e-mail end up in your spam folder, you can also check the date of your pre-orders directly in your customer area at any time... We're delighted to know that you'd recommend us, and we'll do everything we can to make your next experience even better! Have a good day, and see you soon on Chibi Akihabara!
5
/5
★★★★★
Fast delivery and parcel received in excellent condition!
Fyk
purchased on 29/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your great feedback! We are delighted that you liked the fast delivery and the impeccable condition of the parcel. See you soon for another order! Have a nice day and see you soon on Chibi Akihabara!
5
/5
★★★★★
Perfect
Sébastien M.
purchased on 11/07/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your review and your top rating! We are delighted that you liked our CHIBI AKIHABARA site and we look forward to hearing from you.
5
/5
★★★★★
Delivery tailored to our availability and packets in good condition!
Thomas T.
purchased on 23/07/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your positive review, we are delighted that your shopping experience on our site CHIBI AKIHABARA was satisfactory. We attach great importance to proper delivery and quality.
5
/5
★★★★★
Fast and nice
Alessio S.
purchased on 05/06/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your positive review of our CHIBI AKIHABARA website. We are delighted that you appreciated the speed and quality of our service. We hope to continue satisfying you in your future purchases. We hope to see you soon!
5
/5
★★★★★
Serious site, order processed in a relatively short time and dispatched just as quickly.
Stéphane B.
purchased on 08/07/2024
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Answer from CHIBI AKIHABARA
Thank you for your feedback, Stéphane. We are delighted that you are satisfied with our fast and reliable service. N
5
/5
★★★★★
Nickel well received and great figurines
Lilian A.
purchased on 03/07/2024
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Answer from CHIBI AKIHABARA
Thank you Lilian for your positive feedback! We're delighted that you've enjoyed your figurines and hope that you'll enjoy them too.
5
/5
★★★★★
Well received, good condition!
Anthony D.
purchased on 20/04/2024
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Answer from CHIBI AKIHABARA
Thank you for your positive feedback, we are delighted that your experience on our site CHIBI AKIHABARA was successful. We look forward to continuing to
5
/5
★★★★★
Incredible, always interesting purchases, sometimes with a glance but we validate when we receive our marvels.
Assia
purchased on 16/09/2024
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Answer from CHIBI AKIHABARA
Hello Assia,Thank you for your kind comment! We're delighted that our products continue to seduce you, even after a few hesitations! We hope you enjoy your new products and see you soon on Chibi Akihabara!
5
/5
★★★★★
CHIBI AKIHABARA good company, quality products. Good customer service. I recommend ????
Cedric P.
purchased on 17/09/2024
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Answer from CHIBI AKIHABARA
Hello Cedric,Thank you for your recommendation and your compliments! We are delighted that you are satisfied with our products and our customer service. Have a nice day and see you soon on Chibi Akihabara!
5
/5
★★★★★
Satisfied in every way. I recommend
Cedric P.
purchased on 21/06/2023
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Answer from CHIBI AKIHABARA
Thank you very much for your positive feedback on our CHIBI AKIHABARA website. We are delighted that you are completely satisfied with our service.
5
/5
★★★★★
Very professional and never disappointed by the care taken in packaging the figurines.
Alexandre B.
purchased on 02/02/2024
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Answer from CHIBI AKIHABARA
I'm delighted that you're satisfied with our services, Alexandre. We make a point of offering quality service to miniature enthusiasts like you. Thank you for your trust and loyalty!
5
/5
★★★★★
The figurines are authentic! My parcel arrived in good condition and I'm very satisfied with my purchase! I've already placed another order with them and can't wait to receive my figurines!
Alexia A.
purchased on 29/08/2023
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Answer from CHIBI AKIHABARA
Thank you very much for your positive feedback, Alexia! It's a pleasure to know that you are satisfied with your purchase and that you have already placed a new order with us. We're delighted to be able to supply you with authentic, high-quality figurines.
5
/5
★★★★★
Excellent first experience thank you 💕
Ivelyse M.
purchased on 07/01/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your positive feedback! We are delighted that you enjoyed your experience at Chibi Akihabara. Your satisfaction is our priority and we hope to see you soon.
5
/5
★★★★★
Pre-ordered several months in advance, products received on time, everything perfect.
Julien B.
purchased on 28/12/2023
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Answer from CHIBI AKIHABARA
Thank you very much for your positive review, Julien! We make it a point of honour to satisfy our customers by respecting delivery deadlines. We're delighted that you're fully satisfied.
4
/5
★★★★☆
Parcel delivered in good condition, with care and possibility to know when it arrives 👍 Just a pity that it was a few months late ( hence the 4 stars), but hey, as long as it arrives in full at home it's fine 😌 I would order from them again and I recommend this site to my entourage manga/anime/video game fans 😌👍
Samuel B.
purchased on 26/11/2023
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Answer from CHIBI AKIHABARA
Hello,
Thank you for your positive feedback and recommendation! We are happy that you are satisfied with the condition of the package and our tracking service. 😊
We understand that the delay may have been disappointing. Unfortunately, these delays are often due to unforeseen circumstances linked to our suppliers and manufacturers, over which we have no control. We do our utmost to ensure that your orders arrive in the best possible condition, even with these delays.
We're delighted that you're considering ordering again, and that you're recommending our site to friends and family. We'll do our best to make your next experience even better.
Have a nice day,
Best regards,
Thank you for your positive feedback and recommendation! We are happy that you are satisfied with the condition of the package and our tracking service. 😊
We understand that the delay may have been disappointing. Unfortunately, these delays are often due to unforeseen circumstances linked to our suppliers and manufacturers, over which we have no control. We do our utmost to ensure that your orders arrive in the best possible condition, even with these delays.
We're delighted that you're considering ordering again, and that you're recommending our site to friends and family. We'll do our best to make your next experience even better.
Have a nice day,
Best regards,
5
/5
★★★★★
Product undamaged and well packaged nothing to complain about
Need F.
purchased on 16/09/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! We're delighted that everything went well with your order. See you soon for new figurines! Have a nice day and see you soon on Chibi Akihabara!
5
/5
★★★★★
Fast delivery and parcel received in excellent condition!
Filsa K.
purchased on 31/03/2024
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Answer from CHIBI AKIHABARA
Thank you for your positive review of our CHIBI AKIHABARA website! We are pleased that your package was delivered quickly and in perfect condition. We look forward to
5
/5
★★★★★
Package arrived on time without any problems. It's always a pleasure to order from you.
Cédric J.
purchased on 09/05/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your positive review, Cedric! We are delighted that you received your parcel in good condition and on time. We do our best