/10
★★★★★
based on 2835 reviews published
★★★★★
based on 2835 reviews published
Latest customer reviews
5
/5
★★★★★
My order arrived very quickly. Everything was carefully packed. And above all, the items were exactly what I expected.
Rudy C.
purchased on 28/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you so much for taking the time to leave a review of your experience!
5
/5
★★★★★
Fast delivery
Allan D.
purchased on 28/08/2022
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Answer from CHIBI AKIHABARA
HelloThank You
5
/5
★★★★★
Excellent product, really pleased to have it. The only drawback is the packaging. The box was damaged and not sufficiently protected.
Philippe L.
purchased on 28/08/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for this incident, we will be more careful next time.
5
/5
★★★★★
Very high quality site that I've been using for a few years now, I've probably ordered a good twenty figurines from them, never had any problems, on time in terms of orders and very fast for a simple order, go for it, no risk on the horizon, enjoy yourself?
Client
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your trust and your positive starred review!
5
/5
★★★★★
Fast delivery and well packaged product.
Justine
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Fast order processing, good communication.
Elodie R.
purchased on 20/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
Top packaging and pre-ordering respected
Mehdi L.
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Perfect, always delivered quickly, parcels always well packed with the products purchased! Thank you Chibi!
William
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your order and your confidence.
4
/5
★★★★☆
Very good communication with the service. I was worried about my parcel not arriving. They were able to reassure me. The product is top notch! The packaging was very careful.
Heidi R.
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much! Don't hesitate to tell us what you missed to get the 5 stars so we can improve.
5
/5
★★★★★
Simply perfect!!! I recommend !!!
David D.
purchased on 27/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much!
5
/5
★★★★★
At first I was a little apprehensive....then read the reviews on the web.....OK good reviews.....finally after purchase I am very satisfied with the service. I would recommend a figurine without any problem.
Niko
purchased on 26/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied with our services. If you have any concerns, please do not hesitate to contact us via the phone number, email address, ticket via the website or even on social networks 🙂
1
/5
★☆☆☆☆
Broken figurine
Romain C.
purchased on 25/08/2022
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Answer from CHIBI AKIHABARA
HelloPlease excuse us for this incident. However, we have not received a message from you via customer service. In order to resolve the situation, please contact us at [email protected] or 07.81.42.04.18Cordially
3
/5
★★★☆☆
Pre-ordered figurine, received several months later. In a strange way, it was wrapped in bubble wrap (the figurine in the box) it was very badly made with a defect on the head, I was offered a coupon for 10% off but I found it light all the same. I still don't know if it's an official figurine or not, at least it doesn't look like the photos, what a shame. It's the Raphaël figurine from the anime Moi quand je me réincarise en slime. We'll have to see what condition the figurine is in for a future purchase. But the "bubble wrap" packaging already tipped me off. For this reason, I can't recommend this site highly enough.
Morgane C.
purchased on 19/08/2022
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Answer from CHIBI AKIHABARA
HelloIt says on our website that we sell 100% official figurines. If you take a closer look at our site, you'll also see the words: Banpresot/Bandai partner. Unless Banpresto is making counterfeits, which is impossible, your figurine is official. It's not uncommon for figurines costing around 30 euros to have manufacturing defects. They're mass-produced in factories. As I reread your conversation history, it seems to me that my colleague suggested several solutions. It was you who decided to keep the figurine and take the 10% discount code. You were perfectly free to return the figurine after I had given you a label (specified in the message) and ask for a refund, but you decided to keep it anyway. Sincerely
5
/5
★★★★★
Fast and reliable
Loic
purchased on 24/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
2
/5
★★☆☆☆
The box arrived undamaged, but the figurine arrived with a broken end. Nothing very serious but I contacted the support and there is no answer in a week.what it would be if the damage were more important!
Josselin M.
purchased on 24/08/2022
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Answer from CHIBI AKIHABARA
HelloIf you have not received a reply, please do not hesitate to contact customer service again at [email protected]. Sincerely EDIT 29/08/2022 :Hello Sir. To date, we have still not received a message from your customer service department. My colleague has tried to contact you by phone, without any response from you. Thank you for taking the necessary steps to resolve the situation.
5
/5
★★★★★
The best French store for ordering figurines.
Tsukikage
purchased on 24/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your message
5
/5
★★★★★
Fast delivery, well packed, nothing to complain about!
Soraya
purchased on 24/08/2022
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Answer from CHIBI AKIHABARA
Hello Thank you very much
4
/5
★★★★☆
As ordered.
Sakel
purchased on 23/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you.
5
/5
★★★★★
The delivery took place in the shortest possible time and I was surprised at how fast it was.
Nolan C.
purchased on 23/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your positive feedback
5
/5
★★★★★
Quality products.
Stephane C.
purchased on 23/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
4
/5
★★★★☆
Why did you send 2 different items when the 2 were similar? Otherwise very happy with the product and fast delivery
Guih
purchased on 22/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for being more specific so that I can give you an answer.
5
/5
★★★★★
Fast, top-notch service, nothing to complain about
Stephan G.
purchased on 22/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Despite delays due to Covid pre-ordering. Delivered quickly, parcel in very good condition.
Mesnard V.
purchased on 22/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Product delivered very quickly and in very good condition. Very good after-sales service that gives advice and ' doesn't try to sell a product! I recommend this site!
Patricia M.
purchased on 22/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
5
/5
★★★★★
Lots of choice. Fast and careful shipping. Very responsive customer service.
Isabelle
purchased on 22/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
The delivery was fast and the product of very good quality. My son is very happy with his new towel.
Fabien P.
purchased on 22/08/2022
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Answer from CHIBI AKIHABARA
Hello Thank you for your review
5
/5
★★★★★
Fast delivery, perfect product and service quality
Client
purchased on 22/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Everything is perfect, quick response by e-mail, very pleasant.
Jonathan
purchased on 20/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
A little apprehensive at first because the site seems little known so fear of a scam or a product of poor quality but very pleasantly surprised by the result with a very nice figurine I recommend
Elias
purchased on 19/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are partners of Banpresto/Bandai and we collaborate with several partners. We've been on the internet since 2012 ^^ So you might as well say that our site is pretty well known and don't hesitate to contact us on social networks if you have any concerns or questions, that's what we're here for 😀
2
/5
★★☆☆☆
Figurine with half-removed arm and badly painted katana
Antoine B.
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloYou posted your review before contacting customer service, which you did afterwards. The figurine will be reimbursed upon arrival at our premises. Best regards.