9.4/10
★★★★★
based on 2821 reviews published

Latest customer reviews

2 /5
★★☆☆☆
The box arrived undamaged, but the figurine arrived with a broken end. Nothing very serious but I contacted the support and there is no answer in a week.what it would be if the damage were more important!
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Josselin M.
purchased on 24/08/2022
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Answer from CHIBI AKIHABARA
HelloIf you have not received a reply, please do not hesitate to contact customer service again at [email protected]. Sincerely EDIT 29/08/2022 :Hello Sir. To date, we have still not received a message from your customer service department. My colleague has tried to contact you by phone, without any response from you. Thank you for taking the necessary steps to resolve the situation.
5 /5
★★★★★
The best French store for ordering figurines.
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Tsukikage
purchased on 24/08/2022
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HelloThank you very much for your message
5 /5
★★★★★
Fast delivery, well packed, nothing to complain about!
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Soraya
purchased on 24/08/2022
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Hello Thank you very much
4 /5
★★★★☆
As ordered.
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Sakel
purchased on 23/08/2022
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HelloThank you.
5 /5
★★★★★
The delivery took place in the shortest possible time and I was surprised at how fast it was.
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Nolan C.
purchased on 23/08/2022
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HelloThank you for your positive feedback
5 /5
★★★★★
Quality products.
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Stephane C.
purchased on 23/08/2022
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HelloThank you
4 /5
★★★★☆
Why did you send 2 different items when the 2 were similar? Otherwise very happy with the product and fast delivery
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Guih
purchased on 22/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for being more specific so that I can give you an answer.
5 /5
★★★★★
Fast, top-notch service, nothing to complain about
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Stephan G.
purchased on 22/08/2022
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HelloThank you
5 /5
★★★★★
Despite delays due to Covid pre-ordering. Delivered quickly, parcel in very good condition.
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Mesnard V.
purchased on 22/08/2022
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HelloThank you
5 /5
★★★★★
Product delivered very quickly and in very good condition. Very good after-sales service that gives advice and ' doesn't try to sell a product! I recommend this site!
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Patricia M.
purchased on 22/08/2022
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HelloThank you very much for your positive feedback
5 /5
★★★★★
Lots of choice. Fast and careful shipping. Very responsive customer service.
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Isabelle
purchased on 22/08/2022
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HelloThank you very much
5 /5
★★★★★
The delivery was fast and the product of very good quality. My son is very happy with his new towel.
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Fabien P.
purchased on 22/08/2022
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Hello Thank you for your review
5 /5
★★★★★
Fast delivery, perfect product and service quality
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Client
purchased on 22/08/2022
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HelloThank you
5 /5
★★★★★
Everything is perfect, quick response by e-mail, very pleasant.
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Jonathan
purchased on 20/08/2022
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HelloThank you
5 /5
★★★★★
A little apprehensive at first because the site seems little known so fear of a scam or a product of poor quality but very pleasantly surprised by the result with a very nice figurine I recommend
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Elias
purchased on 19/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are partners of Banpresto/Bandai and we collaborate with several partners. We've been on the internet since 2012 ^^ So you might as well say that our site is pretty well known and don't hesitate to contact us on social networks if you have any concerns or questions, that's what we're here for 😀
2 /5
★★☆☆☆
Figurine with half-removed arm and badly painted katana
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Antoine B.
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloYou posted your review before contacting customer service, which you did afterwards. The figurine will be reimbursed upon arrival at our premises. Best regards.
5 /5
★★★★★
Perfect official figurine
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Jean F.
purchased on 04/08/2022
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HelloThank you
5 /5
★★★★★
Speed, undamaged parcel and well-protected interior
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Christelle V.
purchased on 18/08/2022
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HelloThank you
5 /5
★★★★★
Super site! Order arrived in very good condition! I recommend .
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Momo F.
purchased on 18/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your review
5 /5
★★★★★
Satisfied with the figurine received with the kitkats as gifts. The figure is in good condition.
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Nael B.
purchased on 17/08/2022
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HelloThanks for your feedback
4 /5
★★★★☆
Very good, I love it
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Pauline
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you, feel free to tell us what's missing to get 5 stars.
5 /5
★★★★★
Perfect ????
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Guillaume
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
BonjourParfait alors 🙂
5 /5
★★★★★
Figure arrived in box in perfect condition !!! (Everything must be in mint condition ! Including the box for a collector) !!! Fast shipping ! I am very satisfied ! Recommend !!!
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Customer
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★
Super fast delivery very satisfied
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Marion
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied.
5 /5
★★★★★
Good site. Very reliable. With quality products.
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Karim T.
purchased on 17/08/2022
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HelloThank you
5 /5
★★★★★
Fast delivery and well packaged products.
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Édouard D.
purchased on 16/08/2022
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HelloThank you very much for your comment
4 /5
★★★★☆
Long delivery time but not disappointed with the merchandise! Thank you 😉
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Jordan P.
purchased on 16/08/2022
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HelloThank you
1 /5
★☆☆☆☆
The figurine was broken, great birthday present at the opening.....
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Alban P.
purchased on 16/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are sorry for the incident, however, before leaving such a negative comment, please contact the after-sales service, which will find a solution and give us the opportunity to resolve the problem!Cordially EDIT 29/08/2022 Hello Sir,To date, we have still not received a message from you to proceed with the after-sales service of your broken figurine. Please contact us if you wish to resolve the situation.
5 /5
★★★★★
Perfect, figurine preordered and arrived 50 days early. The previous time there were more than 90 days in advance. The quality of the figurines is excellent and the service very good.
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Mathis L.
purchased on 16/08/2022
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HelloThank you for your positive feedback
5 /5
★★★★★
I received my parcel a day early, and littered with surprise KitKat gifts. A great first impression!
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Co_et
purchased on 16/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your review