★★★★★
based on 2908 reviews published
Latest customer reviews
Perfect and fast.
Fast and careful delivery, excellent communication, best site to buy figurines in France.
Very good! Received everything as agreed.
Delighted with my purchase. Figurine very well protected in the package, so received in perfect condition. Very fast delivery. Perfect!
The figurine is beautiful and well worth the money.
Perfect, box arrived a little dented from transport, but the box inside was perfectly new.
Very satisfied with the products and fast delivery
Great store for fans of Japanese culture and culinary specialties
I had pre-ordered this figurine without a precise delivery date from the supplier, so I was a bit worried about receiving it late, but everything went smoothly. Once the figurine was delivered by the supplier, it arrived within a week. The packaging was perfect, the figurine was very pretty and of very good quality. Very happy with my purchase.
Serious, fast, quality items always carefully packaged, prices unmatched and probably unbeatable. Let's pray that none of this changes.
I bought a new figurine and received it with defects/stains, I'm quite disappointed.
Very disappointed compared to the ratings on this site. You don't need to have a problem with the order because the after-sales service sucks. It's after having been on other site and forum concerning chibi akihabara to make me another opinion that I saw that it had full of problem already and that in addition to that it suppresses all bad opinion (perhaps that this one will be also).In any case never more I will order at them.Réponse à Chibi Akihabara:Bonjour,Oui je vois que sur ce site il n'y a pas filtrage autant pour moi je retirer ce que j'ai dit et tant mieux si c'est le cas.Yes you talk about reviews on this site but without talking about reviews on the internet, I asked around me people who are used to buying figurines online, your site is not very in praise too.A procedure that is not explained anywhere and I find that you explain poorly at first you offer me a 10 percent credit or an exchange. Then you tell me to break the figurine when it's already broken without any explanation. What you also forgot to mention is that if I send it back, I have to pay the shipping costs myself, even though I'm the one who received it broken. Yes, I didn't reply, I was advised to insist, but I don't think there's any point, so I've decided to close the case, and I don't feel like paying for the return parcel as well. It'll cost me less, but I'll try to get someone to repair it for me and cover up the breakage a bit. I still received a figurine where I have nothing to say but if you've looked on Truspilot you must have seen it I've noted it well because it corresponds to what I ordered." Truspilot with 1?227 and a verified company flag. It's true that 89% positive reviews from many different customers doesn't carry much weight" as you say in this sentence so you don't have to worry about any negative reviews will not harm your sales and your regular customers.I also wish you a good dayCordially.
The products are of the highest quality.
Fast delivery, product conforms, perfect.
Superb quality product with a slight downside in terms of waiting time.
Bonjour Frankly very well except the cardboard protection of delivery was in an appalling
I didn't hear from the carrier when my order arrived and it was hard to check the status of my order, especially since it was a pre-order. I was worried (I'm new to the site) so I took off a point. But otherwise, everything was perfect! It arrived pretty quickly and everything 🙂 I'd recommend the site!
The time between order and delivery was excessively long (over 2 months, probably due to covid) but I was able to speak to customer service several times, who always replied very quickly.
Very fast delivery and good communication
Delivery within 2 to 3 days, perfectly protected parcel, superb figurine.JUSTE TOP
Order with your eyes closed, just exellent site.
Fast delivery and well-protected parcel, just perfect
Super beautiful figurine! Very well detailed, frankly I'm in love! This site is great! The SAV is great I recommend x1000 !
Received quickly and in good condition
A reliable site, quality/price, fast and careful shipping, official product. Top-notch!
Excellent, fast and efficient
Very satisfied with my purchase, it was excellent, very fast shipping.
Compliant product
Service very good I had made a pre-order there was a little delay but customer service responded immediately by mails reassuring me and also offering me an exchange with a figurine already available or a refund! So I waited and some time later the figurine arrived. Thank you very much, I recommend this very professional company.
Excellent service
Very satisfied as usual
Damaged cardboard box wet because a bottle was lying closed but leaked.
Although there was a 2-month delay due to the supplier on the delivery of the figurine bought in pre-order, I have no negative points to raise concerning the Chibi site, the shipments are always fast and careful and the products received are of high quality. We buy regularly from this site and recommend it with our eyes closed.
Very fast delivery
High quality figurine +++
The photos are identical to the product, the site is ergonomic and the pre-order system is very well explained.
Safe and reliable for 4 past orders.
Impeccable service 10/10
Too long to arrive coli in poor condition and paint defects on the figurine can do better
No problem