/10
★★★★★
based on 2821 reviews published
★★★★★
based on 2821 reviews published
Latest customer reviews
2
/5
★★☆☆☆
I'm not likely to recommend them. I'm sent a figurine in a box in poor condition even though I'd asked them to check the condition of the boxes carefully, I'm told I have to send it back for a replacement and finally when they receive it they send me a message to tell me it's now out of stock and they're going to refund me instead. They really couldn't put one aside for me as soon as they knew I was sending mine back? I'm only giving two stars because customer service is quick to respond.
Claire J.
purchased on 06/08/2022
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Answer from CHIBI AKIHABARA
HelloWe've received your product and found that the box wasn't in such bad condition as you emphasize. We couldn't put a figurine aside since you bought the last one, so it's only fair to refund you rather than drag the matter out, don't you think? We're sorry if the experience with our services didn't suit you. Sincerely
5
/5
★★★★★
This isn't my first purchase and I've had no problems so far, delivery times are respected for small packages, I recommend this online store.
Michel P.
purchased on 05/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your message and your orders.
5
/5
★★★★★
Perfect, the Exodia Necross bust is just great! Fast delivery!
Ibrahim
purchased on 04/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your confidence
5
/5
★★★★★
I ordered a stranger things figurine for my daughter, and it's simply gorgeous.
Roland S.
purchased on 04/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your order, we are delighted to know that you are satisfied.
5
/5
★★★★★
User-friendly site with a great range of figurines and merchandising. Super-fast delivery for me and better prices than Amazon, so that's cool!
Client
purchased on 01/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your opinion
4
/5
★★★★☆
I don't feel like writing a comment
Valérie
purchased on 04/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for taking the time to leave a comment, saying you didn't feel like writing a review.
4
/5
★★★★☆
Compliant and very good!
Florian B.
purchased on 02/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
Product conforms. Package well packed.
Cédric H.
purchased on 02/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Fast and efficientI've placed several orders and I'm never disappointed. Thank you for your service!
Marjorie
purchased on 02/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your orders and your positive feedback.
5
/5
★★★★★
Attractive price and super-fast delivery
Adeline
purchased on 02/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Top chibi !!!!
Max D.
purchased on 02/08/2022
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Answer from CHIBI AKIHABARA
Hello Thank you very much for this TOP feedback!
5
/5
★★★★★
Perfect as always, the figurines are in great condition and above all they are magnificent. Super fast delivery, the best site I know?
Antoine B.
purchased on 01/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for this wonderful positive feedback.
5
/5
★★★★★
Great site, reliable and fast delivery! I recommend it!
Darth V.
purchased on 01/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much 🙂
5
/5
★★★★★
Super site, I've been looking for this figurine for a long time. top quality.
Lafval74
purchased on 01/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
1
/5
★☆☆☆☆
Disappointed, 60 euros for a mediocre win is the game of the draw but simply disappointed with my win.
Fernando A.
purchased on 01/08/2022
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Answer from CHIBI AKIHABARA
Good day to you, sir. Yes, as you said so well in your comment, it's a game. When you play lotteries, you read the product sheets where it is indicated how the game is run and the prizes to be won. You're unfairly penalizing us because the draw wasn't favorable to you. How can we be held liable? This is a random draw, and you knew perfectly well when you played that you wouldn't necessarily win a big prize. We don't force our customers to play, they are free to participate knowing the conditions of the game. I completely understand your dissatisfaction, but to give us a red star when you knew and we had nothing to do with it - it's the draw - I find that very sad and a great pity. Sincerely
5
/5
★★★★★
Very nice figure. Corresponds to the details of the product description. The next day not passed, and parcel dropped off 20 min away at a relay point without letting us choose which one.
Mme M.
purchased on 28/07/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for the inconvenience and thank you for not penalizing us in this respect. The incident will be reported to the transport company we work with. Thank you again. Have a nice day 🙂
5
/5
★★★★★
Seller very responsive and order very well protected I recommend 200% and I will recommend soon just I warn buyers beware dpd deliverer are not reliable my neighbor ordered and never received the package the deliverymen have marked delivered and he did not receive make you deliver in a point relay for more security
Client
purchased on 01/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your message. We will also pass on the information to the transport company we work with.
5
/5
★★★★★
Several purchases already made and never any problems encountered. Very good service contract
Clément P.
purchased on 31/07/2022
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Answer from CHIBI AKIHABARA
HelloWe are delighted to hear that you are satisfied with our services.
5
/5
★★★★★
Fast delivery, top product
Bruno G.
purchased on 30/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
I ordered a Ghidorah figurine. Delivery was very fast and the figurine is just beautiful. Very well packaged. Thank you
Priscillia
purchased on 30/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback
4
/5
★★★★☆
The parcel was received on time. Nevertheless, the packaging was damaged and the protection of the figurine was average. Fortunately, there were no defects on the box.
Konimba S.
purchased on 29/07/2022
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Answer from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience, we'll be careful. We are relieved and happy that the box arrived in good condition. Sincerely
5
/5
★★★★★
Good product very good lead time
William C.
purchased on 28/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your message
5
/5
★★★★★
Happy with my order.Everything went as smoothly as it should have.The package was solid enough and stuffed with air pouches.Will definitely order there again.
Zumkellerspace
purchased on 28/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you so much
5
/5
★★★★★
Order received and superb figurine thank you for having done what was necessary the deliveryman gave it to me personally.
Valentin G.
purchased on 28/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your positive feedback
5
/5
★★★★★
The parcel arrived quickly and very well packaged. Everything is perfect as usual?
Alicia
purchased on 28/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much, we're delighted.
5
/5
★★★★★
Package received promptly and product conforms
Hana
purchased on 27/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you
1
/5
★☆☆☆☆
Omission of an item in the order 1 week and a half to just be prepared and sent And more after a claim the missing item is neither returned nor refunded just a miserable credit of 3.00
Allan G.
purchased on 27/07/2022
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Answer from CHIBI AKIHABARA
Hello,We're sorry you didn't receive your second cup Ramen. You informed us of this oversight on Saturday, July 23rd. As our Customer Service department was closed on Saturdays, your message was processed on Monday, July 25, and an e-mail was sent to you on the same day asking how you wished to be reimbursed. Today is July 28 and we are still waiting for a reply from you. In the absence of a reply from you, this 3.00 euro item has been reimbursed in the form of a credit code available in your customer area. For your information, the processing of your order took longer than usual because our entire team was mobilized for Europe's biggest Japanimation show, Japan Expo. Sincerely
5
/5
★★★★★
I'm happy to have my figurine I've been waiting for 10 months now that I have it, I'm happy and it's beautiful ????
Laura P.
purchased on 27/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your patience and your order.
5
/5
★★★★★
Very good and fast service
Clément R.
purchased on 27/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much!
5
/5
★★★★★
Order arrived safely despite a broken part, which was not their fault. I recommend them and will order from them again.
Mickaël
purchased on 27/07/2022
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Answer from CHIBI AKIHABARA
HelloWe are really sorry for this incident and we thank you for not penalizing us on this point. The procedure is underway with our supplier. Sincerely