9.5/10
★★★★★
based on 2896 reviews published

Latest customer reviews

5 /5
★★★★★

The products are of the highest quality.

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Charly L.
purchased on 03/03/2022
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HelloThank you
5 /5
★★★★★

Fast delivery, product conforms, perfect.

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R E.
purchased on 03/03/2022
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HelloThank you very much
4 /5
★★★★☆

Superb quality product with a slight downside in terms of waiting time.

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Priscillia P.
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback. If you wish, we have posted a message on our forum explaining the various reasons for the delay by our suppliers, which is not our fault and which also penalizes us.Link: https://chibi-akihabara.com/fr/forums/topic/20-en-attente-de-livraison-fournisseur.html
4 /5
★★★★☆

Bonjour Frankly very well except the cardboard protection of delivery was in an appalling

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Gregory L.
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience. Please send photos to our customer service department.
4 /5
★★★★☆

I didn't hear from the carrier when my order arrived and it was hard to check the status of my order, especially since it was a pre-order. I was worried (I'm new to the site) so I took off a point. But otherwise, everything was perfect! It arrived pretty quickly and everything 🙂 I'd recommend the site!

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Client
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
Thank you for your order. In your customer area you have all the different statuses concerning your order. You will also receive informative emails as they come in, as well as an email from La Poste giving you a delivery date. If you have any questions, we remain available via customer service or on our various social networks to answer our customers' questions and concerns.
5 /5
★★★★★

The time between order and delivery was excessively long (over 2 months, probably due to covid) but I was able to speak to customer service several times, who always replied very quickly.

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Hélène
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
Hello Thank you for not penalizing us for the delay of the products. If you wish, we have posted a message on our forum explaining the various reasons for our suppliers' delays. Link: https://chibi-akihabara.com/fr/forums/topic/20-en-attente-de-livraison-fournisseur.html
5 /5
★★★★★

Very fast delivery and good communication

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Aurelien R.
purchased on 02/03/2022
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HelloThank you
5 /5
★★★★★

Delivery within 2 to 3 days, perfectly protected parcel, superb figurine.JUSTE TOP

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Birugiiru
purchased on 26/02/2022
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HelloThank you very much
5 /5
★★★★★

Order with your eyes closed, just exellent site.

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Guillaume L.
purchased on 02/03/2022
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BonjourMerci infiniment 🙂
5 /5
★★★★★

Fast delivery and well-protected parcel, just perfect

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Adeline R.
purchased on 02/03/2022
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HelloThank you very much
5 /5
★★★★★

Super beautiful figurine! Very well detailed, frankly I'm in love! This site is great! The SAV is great I recommend x1000 !

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Sandra D.
purchased on 02/03/2022
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HelloThank you very much for this starry and positive review 🙂
5 /5
★★★★★

Received quickly and in good condition

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Jeffrey T.
purchased on 02/03/2022
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HelloThank you
5 /5
★★★★★

A reliable site, quality/price, fast and careful shipping, official product. Top-notch!

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Emil
purchased on 02/03/2022
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HelloThank you for this top-notch review ^^
5 /5
★★★★★

Excellent, fast and efficient

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Youcef G.
purchased on 27/02/2022
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HelloThank you
5 /5
★★★★★

Very satisfied with my purchase, it was excellent, very fast shipping.

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Anjels
purchased on 02/03/2022
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HelloThank you
5 /5
★★★★★

Compliant product

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Client
purchased on 01/03/2022
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HelloThank you
5 /5
★★★★★

Service very good I had made a pre-order there was a little delay but customer service responded immediately by mails reassuring me and also offering me an exchange with a figurine already available or a refund! So I waited and some time later the figurine arrived. Thank you very much, I recommend this very professional company.

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Benchniti V.
purchased on 01/03/2022
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HelloThank you very much for this detailed and starry feedback.
5 /5
★★★★★

Excellent service

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Vijay
purchased on 28/02/2022
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HelloThank you very much
5 /5
★★★★★

Very satisfied as usual

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Mister P.
purchased on 28/02/2022
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HelloThank you
3 /5
★★★☆☆

Damaged cardboard box wet because a bottle was lying closed but leaked.

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Christelle D.
purchased on 28/02/2022
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HelloWe're sorry for the inconvenience. Please do not hesitate to contact customer service if you have not already done so. Sincerely
5 /5
★★★★★

Although there was a 2-month delay due to the supplier on the delivery of the figurine bought in pre-order, I have no negative points to raise concerning the Chibi site, the shipments are always fast and careful and the products received are of high quality. We buy regularly from this site and recommend it with our eyes closed.

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Aurelie
purchased on 28/02/2022
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HelloThank you very much for not penalizing us on the supplier delay. Thank you also for your understanding and your orders 🙂
5 /5
★★★★★

Very fast delivery

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Val.
purchased on 27/02/2022
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HelloThank you
5 /5
★★★★★

High quality figurine +++

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Charles L.
purchased on 13/02/2022
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Hello Thank you for your feedback +++ 🙂
5 /5
★★★★★

The photos are identical to the product, the site is ergonomic and the pre-order system is very well explained.

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Marie R.
purchased on 27/02/2022
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HelloThank you very much for this review 🙂
5 /5
★★★★★

Safe and reliable for 4 past orders.

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Romain B.
purchased on 27/02/2022
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HelloThank you very much for your past orders
5 /5
★★★★★

Impeccable service 10/10

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Merouane R.
purchased on 27/02/2022
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HelloThank you very much for your feedback
3 /5
★★★☆☆

Too long to arrive coli in poor condition and paint defects on the figurine can do better

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Emilien M.
purchased on 27/02/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. Concerning the delay, we have no control over our supplier who has been accumulating delays since the health crisis. We have posted a message on our forum to warn customers. Concerning the defects of the figurine, you have the possibility of sending us the photographs showing the defects and to ask for a replacement of product OR you have the possibility of sending us back the product (in its original cartons) and to ask for the refunding if you are not satisfied. We remain at your disposal.
5 /5
★★★★★

No problem

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Christophe A.
purchased on 27/02/2022
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HelloThank you
5 /5
★★★★★

Fast, careful shipping! Great figurine, as per photos and description 🙂

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Auriane O.
purchased on 27/02/2022
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5 /5
★★★★★

Very well delivered fast and efficient thank you

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Loïc G.
purchased on 26/02/2022
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HelloThank you
5 /5
★★★★★

Very good careful shipping the only small concern with the speed of shipping but otherwise perfect

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Benjamin D.
purchased on 26/02/2022
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HelloThanks for your feedback
5 /5
★★★★★

Top service, delivery, product and price! Very happy with this site!

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Jeremie R.
purchased on 26/02/2022
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1 /5
★☆☆☆☆

I received some of the figurines 14 months later, it's shameful....

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Toto972
purchased on 25/02/2022
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Answer from CHIBI AKIHABARA
HelloPlease excuse us for this inconvenience.You placed an order with many products, some of which were pre-orders, therefore released on different dates. As Banpresto is behind schedule (which is not our fault, but we are in the front line.... ), we were unable to ship your order. On the other hand, we have set up a system allowing several solutions to enable customers to wait less, but it seems that the proposed solutions did not suit you. Sincerely
5 /5
★★★★★

Fast shipping and very well packaged

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Christelle
purchased on 24/02/2022
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HelloThank you
5 /5
★★★★★

Fast delivery (ordered on Sunday, received on Thursday). Very good quality, perfect price. Well packed to avoid shocks. Would recommend!

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Marion
purchased on 24/02/2022
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HelloThank you very much for your recommendation
5 /5
★★★★★

The parcel arrived faster than the date indicated, well packaged product, super product by the way I recommend this site, I would recommend it without doubt.

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Yoyo P.
purchased on 24/02/2022
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HelloThank you for your positive and starry review
5 /5
★★★★★

Beautiful products, as always 😉

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Antoine B.
purchased on 24/02/2022
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HelloThank you very much
5 /5
★★★★★

Trustworthy site, parcel sent and received quickly!

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Loïc L.
purchased on 24/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your positive review
5 /5
★★★★★

Pre-order delivered as scheduled in February. No complaints. I have a tiny paint defect on one of the figure's arms, but there's nothing they can do about that. It doesn't bother me at all. Low shipping costs and clean delivery.

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Renaud B.
purchased on 24/02/2022
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HelloThank you very much for your feedback
5 /5
★★★★★

Magnificent figurine ?? Nothing to say, for the price it's worth it ! Enormissime !??

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Meeli
purchased on 23/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you