9.5/10
★★★★★
based on 2874 reviews published

Latest positive customer reviews

5 /5
★★★★★
Received very quickly and without problem, impeccable service.
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Inconnu
purchased on 22/06/2022
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Answer from CHIBI AKIHABARA
HelloThank you for such a positive review 🙂
5 /5
★★★★★
Fast delivery. product in good condition. it's a pity that the batteries in the purchased product ran out on receipt.
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Cyril
purchased on 02/07/2022
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Answer from CHIBI AKIHABARA
HelloGenerally, batteries are not supplied with the product. We can't check their efficiency because we would have to open the figurine and do a test. The value of the product would change and lose its authenticity. The batteries supplied by the manufacturer are not our fault, but we will pass on the information. Thank you for not penalizing us on this point.
4 /5
★★★★☆
I am never disappointed by the parcels I receive. They are very well packed and protected. The small negative point would be that for packages that are pre-ordered, the information is not clear enough once the pre-order is validated.
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Adam M.
purchased on 06/07/2022
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Answer from CHIBI AKIHABARA
Hello. We have posted two messages on the forum (accessible to all without registration) explaining supplier delivery delays and products that have undergone a date change in order to keep customers as informed as possible. Concerning pre-orders, you have in your customer area, the status indicated with the changes as they occur. You'll also find frequently asked questions. And if you have any questions, you can contact customer service or our CM on social networks, who will be happy to help.
4 /5
★★★★☆
Fast, careful dispatch. However, bubble wrap around the boxes of figurines would have been necessary: one of the three boxes purchased was a little damaged (due to one of the cardboard tabs). Apart from this minor inconvenience, I recommend it!
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Helene O.
purchased on 05/07/2022
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Answer from CHIBI AKIHABARA
Hello Please excuse us for this, we take note of your advice.
5 /5
★★★★★
Very good merchant! Wide choice of products, good prices, fast and careful shipping, little gifts with the order! Highly recommend!
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Guillaume
purchased on 05/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your detailed, positive and starry feedback.
5 /5
★★★★★
Reliability and speed
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Fl
purchased on 05/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★
Very nice figurine. It was not damaged in transit, nor was the packaging.
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Kilady
purchased on 05/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your message
5 /5
★★★★★
Extremely satisfied, very fast delivery, with SMS to let you know when delivery is on its way, and the product is very well packaged. It's a gift, so I didn't open the figurine.
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Flo
purchased on 05/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your positive feedback
5 /5
★★★★★
Received very quickly, top quality figurine
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Christophe R.
purchased on 05/07/2022
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HelloThank you
5 /5
★★★★★
Well-priced items that can't be found anywhere else easily, neat packaging and fast shipping. This was my first order, but I'd definitely do it again!
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Isabelle F.
purchased on 04/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your positive feedback and your confidence.
5 /5
★★★★★
Great experience as always
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Jessy
purchased on 04/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
Superb figurine, as described! Very well-protected parcel.
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Isabelle S.
purchased on 04/07/2022
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Answer from CHIBI AKIHABARA
HelloThanks for your feedback
5 /5
★★★★★
They're super productive! <="" td="">
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Justine
purchased on 04/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your positive feedback and for not penalizing us. We've sent you an e-mail 😉
4 /5
★★★★☆
Too happy, she's so beautiful
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Sandy R.
purchased on 04/07/2022
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Answer from CHIBI AKIHABARA
HelloMerci. Don't hesitate to tell us what we need to improve to get the 5 stars.
5 /5
★★★★★
Very satisfied
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Romain N.
purchased on 03/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★
Very good site, very good quality figurines. Fast delivery!
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Najib
purchased on 03/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your starry-eyed, positive feedback.
5 /5
★★★★★
Great, I've been ordering for years and never had a problem. I highly recommend
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Maxime G.
purchased on 02/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your loyalty!
4 /5
★★★★☆
Excellent Chibi I've been buying figurines from you for years, and the site is very well designed and clear.
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Keisuke
purchased on 02/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much. Don't hesitate to tell us what we need to improve to get 5 stars.
5 /5
★★★★★
Nothing to say very well packaged figurine, I recommend
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Jeremy
purchased on 02/07/2022
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HelloThank you very much
5 /5
★★★★★
Fair prices, good products and fast shipping.
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Thomas M.
purchased on 02/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your recommendation
4 /5
★★★★☆
Fast delivery but figurine with a (very) small paint defect on the character's hand 🙁
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Arkady B.
purchased on 02/07/2022
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Answer from CHIBI AKIHABARA
HelloWe are sorry about this. Please do not hesitate to contact customer service with photos and your order number.
5 /5
★★★★★
Beautiful figurines with little treats as gifts!
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Lucie
purchased on 02/07/2022
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HelloThank you very much for your positive message
5 /5
★★★★★
Perfect, fast order, careful delivery. Item conforms to description
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Franck P.
purchased on 01/07/2022
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HelloThank you very much
5 /5
★★★★★
Fast and efficient delivery. Product in very good condition.
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Auchericou
purchased on 28/06/2022
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HelloThank you very much
4 /5
★★★★☆
The products arrived very quickly and in perfect condition, well protected. However, the DPD delivery service still delivered my parcel to the bookshop and not to my home, and this is not the first time, plus my box arrived in poor condition.
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Romain D.
purchased on 27/06/2022
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Answer from CHIBI AKIHABARA
HelloWe are very sorry about this. We delivered your parcel to the colissimo post office. However, when you arrive in Belgium, the Post Office has an agreement with DPD, which takes care of the parcels. Unfortunately, we have no control over this. Sincerely
5 /5
★★★★★
As usual.... Speed....Protection....Perfect.
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Sylvain
purchased on 26/06/2022
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HelloThank you
4 /5
★★★★☆
The figurine arrived later than planned, but it's true that at the moment conditions aren't ripe for getting everything within a precise timeframe in any field.
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Dam
purchased on 25/06/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your understanding.
5 /5
★★★★★
Always well packaged and no worries I validate 100%.
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Kevin H.
purchased on 25/06/2022
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HelloThank you very much
4 /5
★★★★☆
Very fast shipping. very good .
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Franck M.
purchased on 21/06/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback. Please do not hesitate to contact customer service to report the problem. Sincerely
5 /5
★★★★★
Very miniature
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Elisha.gwada
purchased on 11/06/2022
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Answer from CHIBI AKIHABARA
HelloThank you