/10
★★★★★
based on 2876 reviews published
★★★★★
based on 2876 reviews published
Latest customer reviews
5
/5
★★★★★
Arrived very quickly after ordering and in good condition
Manon C.
purchased on 05/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Perfect delivery, parcel well protected
Quentin G.
purchased on 15/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Top as always?
Chris D.
purchased on 15/08/2022
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Answer from CHIBI AKIHABARA
Thank you for this top comment ^^
5
/5
★★★★★
I ordered a figurine from the Pop Up Parade collection.the transparent box of the figurine was very nicely wrapped in a slightly opaque paper. I even wonder if this paper wrapping is not original.
Ataru
purchased on 13/08/2022
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Answer from CHIBI AKIHABARA
HelloThanks for your feedback
5
/5
★★★★★
Great site, great team.
M. C.
purchased on 13/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Quality parcel with treats
Anthox
purchased on 11/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
For pre-order, small delay from the supplier not due to Chibi Akihabara but once in stock I received my order quickly in perfect condition. I'm very satisfied.
Emilie F.
purchased on 11/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for not penalizing us for the supplier delay. Thank you for your understanding and your order.
3
/5
★★★☆☆
First time I've been disappointed with the store. Parcel received with no problem but the box of my figurine pushed in so it's that it was done at the time of the setting out of paperboard. Fortunately my figurine is fine, but I'm still disappointed and hope it's the last time this happens to me.
Anthony
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for this incident. We will be more careful.
5
/5
★★★★★
Fast delivery, quality product.
Wassim A.
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
1
/5
★☆☆☆☆
Received a completely open parcel in my letterbox, with one of my items stolen, no response from customer service after two days, I'm thinking of not ordering from their site again.
Quentin
purchased on 09/08/2022
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Answer from CHIBI AKIHABARA
HelloCustomer service has replied to you, albeit with a delay as our teams are reduced due to the vacations. For stolen items, we have advised you to return directly to the carrier. Sincerely
5
/5
★★★★★
Top figurine! Always satisfied with the seller!
Jerome P.
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much!
2
/5
★★☆☆☆
Hello I'm having a fit over the packaging of Ichiban Kuji products. The boxes of figurines and other items constantly arrive damaged, because they're not packed properly. This is the 3rd time this has happened to me.
San
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are sorry for this incident. We will be more carefulCordially
4
/5
★★★★☆
Apart from the deliveryman dropping the parcel on the ground as if it were just a stone, there's nothing to complain about. The figurine ordered is just fine.
Bryan D.
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are sorry for this. We have no control over the delivery people who are not part of our company. Their mistake costs us a star. We will pass on the message to the carrier.
5
/5
★★★★★
Beautiful figurine
Yassine K.
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Very fast delivery and well-made productPerfect
Beretrouge64
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
Completely satisfied. Package received a day early. There were even two mini matcha kat kits as gifts with my order. The kind of small gesture that makes you happy. A little bonus: points are offered that can be accumulated for future orders. When I went to pick up my parcel at the relay point, I received an e-mail telling me that my points had been validated. When I placed my order, I was given a 10% discount code thanks to a friend of mine, and it looks like there are regular special offers, so what more could you ask for? ^^ Everything was taken care of. Really a good first experience! I'll be ordering again without hesitation. 🙂 And if I may say so, nothing to do with manga story, which is a real disaster when it comes to deliveries (no email for several days, no information, 1 week late but payment deducted, no commercial gesture following the inconvenience, etc.). ) With Chibi Akihabara, at least I know I can order without worrying! Thanks a lot! Keep up the good work :]
Sandra V.
purchased on 09/08/2022
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Answer from CHIBI AKIHABARA
HelloAll of us at CHIBI Akihabara would like to thank you for this wonderful, detailed and positive message, which encourages us to always do our very best to satisfy our customers 🙂
5
/5
★★★★★
Fast delivery and possibility to participate in lotteries. Good order tracking and information on prizes won. Large selection of figurines. Very good site for manga fans.
Leblond
purchased on 08/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your detailed and positive feedback. We are happy to be able to offer a wide range of products to our customers and manga fans.
5
/5
★★★★★
Order received very quickly in a carefully prepared parcel!
Samy
purchased on 08/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
2
/5
★★☆☆☆
Always get G and H...seems rigged
Jérémie H.
purchased on 08/08/2022
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Answer from CHIBI AKIHABARA
Hello No, our lotteries and sweepstakes are not rigged. When you play a lottery, you know what you're getting into. There are a lot of small lots for not a lot of figurines. And yes some win figurines, I invite you to see all our stories on instagram. It's a random draw. It's almost the same principle as if you buy a scratch game. And again, there you necessarily get a lot. Saying it's rigged because you won small prizes is bad faith. Just like your note.Cordially
4
/5
★★★★☆
Fast and well maintained.
Ry?'s
purchased on 07/08/2022
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Answer from CHIBI AKIHABARA
HelloThanks for the feedback, please let us know what we missed as we are one star down.
5
/5
★★★★★
Even if my order was a little late, I'm pleased with the quality of the support I received from the Chibi Akhiabara team.
Mademoiselle D.
purchased on 25/07/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for the delay and thank you for not holding it against us.
5
/5
★★★★★
Very fast and careful shipping, I recommend this site!
Fanny H.
purchased on 06/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your order and your recommendation.
5
/5
★★★★★
Everything went smoothly, no disappointments with the shipment or the product itself. I recommend it!
B. N.
purchased on 06/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied.
4
/5
★★★★☆
The products I ordered arrived fairly quickly and well packaged, however I'm only giving 4 stars because I had a problem with my original order, the figurine I had ordered was withdrawn from the site (probably due to the lack of information given by the supplier regarding the release date) and I wasn't informed. I think an email update on this type of incident would be good, it reinforces the trust between customer and seller (we have less the impression that the seller does things behind our back). I was entitled to a credit note, and customer service replied within two days, so that's a good point too.
J.b
purchased on 22/07/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback, we've taken note of your valuable advice.
5
/5
★★★★★
Received quickly, very well protected, nothing to say!
Sebastien L.
purchased on 06/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
2
/5
★★☆☆☆
I'm not likely to recommend them. I'm sent a figurine in a box in poor condition even though I'd asked them to check the condition of the boxes carefully, I'm told I have to send it back for a replacement and finally when they receive it they send me a message to tell me it's now out of stock and they're going to refund me instead. They really couldn't put one aside for me as soon as they knew I was sending mine back? I'm only giving two stars because customer service is quick to respond.
Claire J.
purchased on 06/08/2022
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Answer from CHIBI AKIHABARA
HelloWe've received your product and found that the box wasn't in such bad condition as you emphasize. We couldn't put a figurine aside since you bought the last one, so it's only fair to refund you rather than drag the matter out, don't you think? We're sorry if the experience with our services didn't suit you. Sincerely
5
/5
★★★★★
This isn't my first purchase and I've had no problems so far, delivery times are respected for small packages, I recommend this online store.
Michel P.
purchased on 05/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your message and your orders.
5
/5
★★★★★
Perfect, the Exodia Necross bust is just great! Fast delivery!
Ibrahim
purchased on 04/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your confidence
5
/5
★★★★★
I ordered a stranger things figurine for my daughter, and it's simply gorgeous.
Roland S.
purchased on 04/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your order, we are delighted to know that you are satisfied.
5
/5
★★★★★
User-friendly site with a great range of figurines and merchandising. Super-fast delivery for me and better prices than Amazon, so that's cool!
Client
purchased on 01/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your opinion