Customer reviews of CHIBI AKIHABARA

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 958 published reviews

Summary of reviews

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

All reviews

H
Hugo H.
Rating: 5 out of 5
following a purchase from 28/01/2022
I received my figurine and it was just as I imagined it would be.
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
S
Steve S.
Rating: 5 out of 5
following a purchase from 01/02/2022
Great not changed fast delivery
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Response from CHIBI AKIHABARA
HelloThank you very much :)
C
Customer
Rating: 5 out of 5
following a purchase from 21/01/2022
Fast, well-protected shipment, good tracking.
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Response from CHIBI AKIHABARA
HelloThank you
C
Catherine
Rating: 4 out of 5
following a purchase from 31/01/2022
I had no problems with the products, the figurines arrived intact and without defect. The only downside, apart from two corners of the box that were a little damaged but details that didn't bother me as long as the figurines were intact, was the delivery service. It was supposed to be a colissimo with signature, and dropped off at the post office if absent, but the deliveryman dropped the parcel off with a neighbor... without signing for it, checking the person's ID or notifying me with a note in the letterbox or a text message... Fortunately, the neighbor was honest and brought the parcel back to me the same evening... But that's the delivery service that's not up to scratch, the store is for me. It's the delivery man who's the star less.
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Response from CHIBI AKIHABARA
HelloWe are very sorry for the inconvenience. Unfortunately, we have no control over the Post Office delivery people. However, we will notify them and I invite you to do the same with your post office. Sincerely
C
Client
Rating: 5 out of 5
following a purchase from 31/01/2022
nothing to complain about
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Response from CHIBI AKIHABARA
HelloThank you
S
Samantha H.
Rating: 5 out of 5
following a purchase from 31/01/2022
I'm always very satisfied with my purchases from Chibi Akihabara. Between the quality of the figurines, the very attractive price and the fast delivery, I have only one thing to say: go for it!
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Response from CHIBI AKIHABARA
HelloThank you for this positive comment :)
P
Pedro
Rating: 5 out of 5
following a purchase from 31/01/2022
Perfect, nothing to report
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Response from CHIBI AKIHABARA
HelloThank you
K
Kheree M.
Rating: 5 out of 5
following a purchase from 31/01/2022
As usual, everything is perfect. Fast shipping. No worries.
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Response from CHIBI AKIHABARA
HelloThank you very much
R
Romain C.
Rating: 5 out of 5
following a purchase from 31/01/2022
Nothing to report, perfect as usual
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Response from CHIBI AKIHABARA
HelloThanks for the perfect feedback :)
L
Luis C.
Rating: 5 out of 5
following a purchase from 30/01/2022
I made my order from Spain. It was very fast and in a perfect condition. I will buy here again for sure. Totally recommended :)
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Response from CHIBI AKIHABARA
HelloThank you very much
M
Maxime C.
Rating: 5 out of 5
following a purchase from 30/01/2022
Perfect, ok problem with my order
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Response from CHIBI AKIHABARA
HelloThank you very much :)
L
Latane
Rating: 5 out of 5
following a purchase from 30/01/2022
Everything was perfect
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Response from CHIBI AKIHABARA
HelloThanks for the feedback, perfect :)
P
Perrotin
Rating: 5 out of 5
following a purchase from 30/01/2022
Very good customer service and responsiveness to problems
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your comment :)
Z
ZenoxX
Rating: 5 out of 5
following a purchase from 30/01/2022
Very fast service, and super well protected ????
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Response from CHIBI AKIHABARA
HelloThank you very much
C
Carla
Rating: 3 out of 5
following a purchase from 28/01/2022
I ordered a figurine and ramune, but when I opened the package, the figurine's box was completely torn in the front and damaged on the top! I've left a message in "contact us" and still haven't had a reply... I wanted to keep the box because it's beautiful and I end up with a torn box that I won't be able to keep... I'm disappointed...
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Response from CHIBI AKIHABARA
HelloPlease excuse us for this inconvenience. If you did not receive a response to your ticket, it is possible that it was not sent due to a bug (often due to attachments). Please do not hesitate to contact us again at: [email protected] Kind regards
E
Eric
Rating: 4 out of 5
following a purchase from 30/01/2022
No communication on pre-orders which are postponed
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Response from CHIBI AKIHABARA
HelloProduct data sheets are generally available to customers, allowing them to see the pre-order dates. When the product sheet is deactivated, the customer can easily contact us to ask for the date. Unfortunately, we sometimes don't have precise new dates from the supplier, hence the "awaiting supplier delivery" mention. We are also considering a system to inform the customer when the date is modified. In the meantime, you can consult the product sheets or contact us. Best regards
C
Celine
Rating: 5 out of 5
following a purchase from 30/01/2022
Site discovered recently, only positive fast shipping and a wide selection
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Response from CHIBI AKIHABARA
HelloThank you for your feedback and your confidence.
S
Sadurni D.
Rating: 5 out of 5
following a purchase from 30/01/2022
He comprado dos veces y la verdad es que han cumplido a la perfección. Les doy un 10.
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Response from CHIBI AKIHABARA
Good morningThank you very much
B
Benjamin
Rating: 4 out of 5
following a purchase from 26/01/2022
Chibi Akihabara offers various products. I had the opportunity to order several figurines on this site and they did not disappoint me, the parcel was well protected and the figurines were in super good quality (I recommend this site).I put 4/5 because sure of other sites the price is a little lower and sure Chibi Akihabara the figurines are removed from the sale thus it removed me that I wanted to order initially if not I would have put 5 stars.
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Response from CHIBI AKIHABARA
HelloFigures removed from the website are generally out of stock. Sincerely
M
Mathieu D.
Rating: 5 out of 5
following a purchase from 29/01/2022
Very good experience!
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
R
Romain S.
Rating: 5 out of 5
following a purchase from 29/01/2022
Very satisfied as always since I discovered your company, fast delivery, products always of such good quality!
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Response from CHIBI AKIHABARA
HelloThank you very much for your orders :)
L
Laurent C.
Rating: 5 out of 5
following a purchase from 29/01/2022
Super happy! Monstrous figs, thank you!
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Response from CHIBI AKIHABARA
HelloThank you very much :)
A
Alisée G.
Rating: 5 out of 5
following a purchase from 29/01/2022
Ordered and arrived very quickly! I highly recommend this site for figurines.
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Response from CHIBI AKIHABARA
HelloThank you very much :)
S
Stephanie G.
Rating: 5 out of 5
following a purchase from 29/01/2022
Nothing to report. Order processed and delivered very quickly, packed with care. Thank you very much!
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Response from CHIBI AKIHABARA
HelloThank you for your feedback
G
Gaspard B.
Rating: 4 out of 5
following a purchase from 29/01/2022
Too many e-mails during the mailing period
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Response from CHIBI AKIHABARA
HelloThis is an unprecedented "reproach". We want to keep our customers as informed as possible. The emails allow you to follow every step of your order.
F
Flora B.
Rating: 5 out of 5
following a purchase from 29/01/2022
Perfect delivery, nothing to complain about.
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Response from CHIBI AKIHABARA
HelloThanks :)
M
Mokusei
Rating: 5 out of 5
following a purchase from 29/01/2022
The products I received were of high quality and arrived quickly. I am very satisfied
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Response from CHIBI AKIHABARA
HelloThank you very much
E
Enzo D.
Rating: 5 out of 5
following a purchase from 29/01/2022
Fast delivery and very well protected parcel
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Response from CHIBI AKIHABARA
HelloThanks :)
H
Hardy S.
Rating: 5 out of 5
following a purchase from 29/01/2022
Very fast delivery and quality figurines.
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Response from CHIBI AKIHABARA
HelloThank you very much :)
J
Jordan P.
Rating: 5 out of 5
following a purchase from 29/01/2022
Very satisfied
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Response from CHIBI AKIHABARA
HelloThank you
S
Sayu H.
Rating: 5 out of 5
following a purchase from 28/01/2022
I've always been satisfied so nothing to say it's always perfect! I recommend it.
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Response from CHIBI AKIHABARA
HelloThank you very much for your recommendation
T
Tonio D.
Rating: 5 out of 5
following a purchase from 28/01/2022
Good site with quality products, fast delivery.
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Response from CHIBI AKIHABARA
HelloThank you
M
M. G.
Rating: 5 out of 5
following a purchase from 27/01/2022
trouble-free service and fast response . Thank you
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Response from CHIBI AKIHABARA
HelloThank you for your feedback :)
N
Neness
Rating: 5 out of 5
following a purchase from 27/01/2022
It's always a pleasure to order from your site, it's become my favourite store.
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Response from CHIBI AKIHABARA
Hello Thank you very much ? Thank you for your orders and your loyalty :)
Y
Yoan
Rating: 5 out of 5
following a purchase from 27/01/2022
Delighted to have discovered this site! Reliable sites are few and far between compared to fraudulent ones. Very fast shipping (barely 48 hours).
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Response from CHIBI AKIHABARA
HelloThank you for this positive comment and note :)
A
Alexandre
Rating: 5 out of 5
following a purchase from 26/01/2022
Excellent, very well protected and delivered on time
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Response from CHIBI AKIHABARA
HelloThank you
G
Gwendal R.
Rating: 4 out of 5
following a purchase from 26/01/2022
Try to close the package better as Scotch tape tears easily.
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Response from CHIBI AKIHABARA
Thank you for your feedback. We'll try to be more careful. We apologize for the inconvenience.
D
Darkberries
Rating: 5 out of 5
following a purchase from 26/01/2022
Pleasant and serious site. They are accommodating. 5 stars amply deserved
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback :)
A
Andrea L.
Rating: 4 out of 5
following a purchase from 25/01/2022
Fast delivery
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Response from CHIBI AKIHABARA
HelloThank you
C
Client
Rating: 5 out of 5
following a purchase from 25/01/2022
good product order delivered on time
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Response from CHIBI AKIHABARA
HelloThank you