Reviews CHIBI AKIHABARA

9.5/10
★★★★★
based on 2958 reviews published

Summary of reviews

Generated by AI

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Latest customer reviews

5 /5
★★★★★

Super! First order and I'm very happy, I highly recommend it.

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Samy T.
purchased on 19/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your confidence
3 /5
★★★☆☆

HelloTwo boxes were damaged in the package

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Alexandra B.
purchased on 19/01/2022
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Answer from CHIBI AKIHABARA
If you have not already done so, please contact our customer service department.
5 /5
★★★★★

Excellent service, order received very quickly and very well packaged.2nd order for me and I recommend with pleasure!

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Antoine V.
purchased on 18/01/2022
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HelloThank you very much for your positive feedback
5 /5
★★★★★

Fast shippingProducts well packaged

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Eva A.
purchased on 18/01/2022
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HelloThank you very much
5 /5
★★★★★

Perfect! Hassle-free delivery

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Laurelen L.
purchased on 15/01/2022
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HelloThank you very much
5 /5
★★★★★

Great as always

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Coraline
purchased on 17/01/2022
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Answer from CHIBI AKIHABARA
Thank you for this superb note 😉
4 /5
★★★★☆

Everything was perfect, the only problem I had was using the site because it has a lot of trouble loading pages or when you hover over a button the site takes a long time to realize it before proposing to click on it, which makes browsing it very time consuming, which is a shame for an online store because as everything takes time, you often just want to stop browsing because it takes too long to use. And the second thing that disappointed me a bit was the fact that once you've placed your order, you can't see in the order history what the figurines you've just bought look like. There are no miniatures or links to the figurine, just the name of the product. It would be cool to have at least a preview of what you've bought, firstly to be sure you haven't made a mistake, and secondly to be able to review the products you've ordered. Otherwise, everything was good, the selection was varied and easy to find when you take your time. It's a really good site, but it just has a few usability problems.

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David C.
purchased on 17/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback, we'll pass it on to the relevant department to improve the site.
5 /5
★★★★★

Fast and careful delivery.

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Orianne
purchased on 17/01/2022
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HelloThank you
5 /5
★★★★★

Always top-notch with attractive prices, fast shipping and well-packaged parcel. I'd definitely recommend!

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Laura M.
purchased on 16/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your recommendation.
5 /5
★★★★★

Super figurine received in a very short time, nothing to say.

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Heddy B.
purchased on 16/01/2022
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HelloThank you
5 /5
★★★★★

Fast delivery

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Wai Y.
purchased on 07/01/2022
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HelloThank you
5 /5
★★★★★

Good service 🙂 happy with the shipping too.

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Noah B.
purchased on 16/01/2022
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HelloThank you
5 /5
★★★★★

Perfect! ????

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Client
purchased on 16/01/2022
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HelloThank you
5 /5
★★★★★

Perfect products and fast delivery

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Christine
purchased on 16/01/2022
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Answer from CHIBI AKIHABARA
HelloThanks ^^
5 /5
★★★★★

Excellent ??

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Maxime J.
purchased on 16/01/2022
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HelloThank you
5 /5
★★★★★

Very fast shipping, well protected and thanks for the little attention. We made a unboxing aperitif 😉

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Vincent S.
purchased on 15/01/2022
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Answer from CHIBI AKIHABARA
Hello Thank you very much 🙂
5 /5
★★★★★

At the top figurine parcel delais frankly hats off to you and thank you ??

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Soucaw
purchased on 15/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you
1 /5
★☆☆☆☆

Inadmissible sends a box of figurine which is sold as new whereas the box is opened and the small boxes containing the figurines too.I send a message to the site to ask for explanations and no answer!!! To flee !!!

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L M.
purchased on 15/01/2022
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Answer from CHIBI AKIHABARA
HelloWe are sorry for this inconvenience. However it is perfectly INDICATED on the product sheet that the boxes have been opened to identify the characters. Honest information on our part and available on the product sheet. Product sheets are meant to be read to avoid disappointments such as this one. After checking, we can't find a message in your name. Please contact us at :[email protected]
5 /5
★★★★★

Fast and careful shipping wide choice for gunpla i recommend

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Samuel F.
purchased on 15/01/2022
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HelloThank you for your recommendation
5 /5
★★★★★

Many thanks

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Tyler
purchased on 15/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you
4 /5
★★★★☆

Good site. Just the pre-orders a little long ... but I'm patient ... once paid I'm sure they will arrive. But often 3 months late... then it's like that. Then the packages reinforce them a little more. Scotch double dose please because 2 packages opened ... everything was inside but please think about it thank you

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Mathieu B.
purchased on 15/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback, we've taken note of your valuable advice.
5 /5
★★★★★

A magnificent figurine, no regrets about the purchase.delivery was made on time against signature, at my home as requestedI might be tempted for another order.Assassination Classroom fan, order your figurine without hesitation!

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Anthony R.
purchased on 15/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your positive feedback
5 /5
★★★★★

Great! Fast and trouble-free

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G. V.
purchased on 15/01/2022
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HelloThank you
5 /5
★★★★★

Package arrived safely and in good condition.

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Lacoche J.
purchased on 14/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback
5 /5
★★★★★

Nothing to say, fast delivery and coli in very good condition

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Clement G.
purchased on 13/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
1 /5
★☆☆☆☆

Order placed 3 months before the release, order not received 1 month after the release.open a "ticket" is useless, you can write whatever you want you will get the same automatic response (true I put a "." I received the same response as when I wrote a paving stone).Sending an e-mail isn't much use either, so you won't get any reply. Calling is the only option, and even then, only if you manage to get them. I naively ordered thinking that pre-ordering 3 months before the release would guarantee that I'd get my figurines straight away. But they're having "supplier problems", which is questionable because they're the only ones to have them: all my other orders from other sites are prepared for the release or even before, and arrive on time.In short, go the other way.

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Henri G.
purchased on 12/01/2022
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Answer from CHIBI AKIHABARA
Hello. Yes, we have an automatic message for requests that are always the same: release date, awaiting supplier delivery. The reason we send this message is that, as indicated in the message, despite our numerous reminders, the supplier has not given us any new dates. We can't make one up. Following your message, my colleague gave you the telephone number to contact her. What's more, we're dependent on our suppliers. We can't manufacture it ourselves, nor can we go directly to Japan to get it. You point out that we are the only ones in this situation, but after checking, we have read messages warning of delays on sites identical to ours. You understand that we cannot ship an order for which the products have not yet been released, or else, as in this famous sample message, you have several proposals at your disposal to find a solution. I invite you to contact my colleague who will explain the situation to you in person. Sincerely
5 /5
★★★★★

Everything is perfect! Fast shipping, secure payment, lots of choice and friendly, attentive customer service... In short, I've had no problems whatsoever with this trusted site. Prices are affordable on the whole, and the figurines on offer are really very beautiful - I've been able to find figurines that you can't find here in conventional stores! I ordered Ozymandias from Fate/Grand Order, it arrived in four days and in perfect condition, I'm absolutely delighted (???)It's an excellent discovery, I highly recommend this site. I'll definitely be ordering from it again! ???? (*'?`*)

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Meri
purchased on 12/01/2022
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Answer from CHIBI AKIHABARA
Hello. The entire CHIBI team joins me in thanking you for your message. We're really pleased that you're satisfied. See you soon on our store and don't hesitate if you need anything :), we remain at your disposal.
5 /5
★★★★★

Very quick turnaround between order and delivery, product packaged with care, nothing to complain about!

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Camille J.
purchased on 12/01/2022
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Answer from CHIBI AKIHABARA
Hello, thank you very much
5 /5
★★★★★

Very nice site and delivery was fast

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Julien K.
purchased on 12/01/2022
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Answer from CHIBI AKIHABARA
Thank you for your feedback.
1 /5
★☆☆☆☆

I received my figurine with a bent part.

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Gabriel A.
purchased on 11/01/2022
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Answer from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience. Before giving it a bad mark, did you contact customer service to open a procedure for the figurine? We would like to make it clear that our customer service is available to everyone. In order to open a procedure, please contact us either via the website or at the following address: [email protected] and enclose:-Your order reference-Photos of ALL sides of the box-Photos showing that your figurine is broken. My colleague will be happy to discuss the matter with you and find a solution.
5 /5
★★★★★

I received my order.

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Annonyme
purchased on 11/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Quality expected for the price, delivery OK

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Mt
purchased on 10/01/2022
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HelloThank you
4 /5
★★★★☆

The figures arrived in good condition, apart from the hair on one.

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Nino N.
purchased on 10/01/2022
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Answer from CHIBI AKIHABARA
You can contact our customer service department by opening a ticket on our website or by contacting us at: [email protected]
5 /5
★★★★★

Super everything went well, I recommend 🙂

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Julie L.
purchased on 10/01/2022
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Answer from CHIBI AKIHABARA
Hello, thank you for your order and your recommendation.
5 /5
★★★★★

Always very professional!

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Benjamin L.
purchased on 10/01/2022
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Answer from CHIBI AKIHABARA
BonjourMerci infiniment 🙂
5 /5
★★★★★

Products always arrive as described

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Alexandra L.
purchased on 09/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Very satisfied

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Alex
purchased on 09/01/2022
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Answer from CHIBI AKIHABARA
BonjourMerci, we are delighted 😉
5 /5
★★★★★

Good quality product. Very stylish figurine, reminder e-mails were good, everything was good.

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Maël H.
purchased on 09/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

The person for whom the figurine was intended is very happy and the parcel was received very quickly, even during the holiday season.

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Lydia P.
purchased on 09/01/2022
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Answer from CHIBI AKIHABARA
HelloWe are delighted, thank you.
5 /5
★★★★★

Impeccable, great site, fast and well packaged. What more can I say except that I recommend it.

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Guillaume
purchased on 09/01/2022
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Answer from CHIBI AKIHABARA
Hello, Thank you for your recommendation