9.5/10
★★★★★
based on 2835 reviews published

Latest customer reviews

5 /5
★★★★★
As usual, nothing to complain about! I recommend: perfect condition and very fast shipping.
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Antonin C.
purchased on 17/05/2022
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HelloThank you for your positive feedback
5 /5
★★★★★
Perfect. Fast and clear exchanges regarding pre-orders.
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Teuch
purchased on 17/05/2022
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HelloThank you for your review
5 /5
★★★★★
Package sent quickly, products well protected overall. Nothing to complain about!
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Faust
purchased on 17/05/2022
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HelloThank you
5 /5
★★★★★
Excellent site top quality figurine
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Jolan R.
purchased on 17/05/2022
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HelloThank you
5 /5
★★★★★
Excellent experience The figurine is just beautiful and very realistic Delivered on time
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Stéphanie
purchased on 17/05/2022
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HelloThank you for your message
5 /5
★★★★★
Contactable service you can count on.
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Yolaine R.
purchased on 16/05/2022
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HelloThank you for your feedback!
5 /5
★★★★★
Fast, nickel product, well protected as usual ??see you soon ??
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Christopher P.
purchased on 16/05/2022
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HelloThank you very much, see you soon 🙂
5 /5
★★★★★
Intact parcel, fast delivery, everything is perfect
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Nicolas V.
purchased on 16/05/2022
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HelloThank you
5 /5
★★★★★
Good product very satisfied
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Khady
purchased on 16/05/2022
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HelloThank you
4 /5
★★★★☆
Good overall, despite multiple delays in delivery due to supplier waiting.
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Gaëtan L.
purchased on 16/05/2022
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Answer from CHIBI AKIHABARA
HelloWe would like to apologize on behalf of our suppliers for the delay caused by the COVID and the severe containment in China, which is delaying a lot of things. A point for which we are not responsible, but which deprives us of a star.
1 /5
★☆☆☆☆
Customs fees for each package.
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Steeven
purchased on 15/05/2022
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Answer from CHIBI AKIHABARA
HelloWe are sorry that you have to pay customs fees. Unfortunately, living abroad it's a risk despite the information they ask us for. With customs, it's hit or miss, and we're sorry, we have no control over it, but obviously, you're penalizing us. Yours sincerely
5 /5
★★★★★
Very good. Ordered and received 2 days later.
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Allan
purchased on 25/04/2022
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HelloThank you very much for your recommendation.
5 /5
★★★★★
Very good service.
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Anthony C.
purchased on 15/05/2022
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HelloThank you very much
5 /5
★★★★★
I received the parcel without any problem.
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Nicolas L.
purchased on 14/05/2022
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HelloThank you for your review
5 /5
★★★★★
TOP Delivery on time !very good price for the figurines !I ordered 2 times and the site was always top !!!
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Tony
purchased on 14/05/2022
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HelloThank you very much for your 2 orders and your compliments 🙂
5 /5
★★★★★
Perfect quality and fast delivery
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Emd
purchased on 14/05/2022
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HelloThank you very much
3 /5
★★★☆☆
Usually I had a good experience with this site but unfortunately with my last order it was not the case, one of the boxes of my figurines was in bad condition, some bumps all over the box and some parts of the box were missing that I found in the package.
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Allan G.
purchased on 13/05/2022
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Answer from CHIBI AKIHABARA
HelloWe are sorry that this new experience is negative. Have you contacted customer service at: [email protected] and sent all the photos showing the condition? Sincerely
5 /5
★★★★★
Perfect as usual ^^
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Alex F.
purchased on 13/05/2022
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HelloThank you very much 🙂
5 /5
★★★★★
Good quality and delivered on time
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Anthonyd
purchased on 11/05/2022
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HelloThank you for your feedback
4 /5
★★★★☆
I ordered this figurine more than a year ago... despite the wait, it arrived very late and without any real explanation... I was browsing the site and I still saw the figurine in pre-order when it should no longer be... it was really tiring because there is no explanation... I had to send requests in order to get the answer to my question.Despite everything, customer service is top, they respond quickly and the exchange of the package is always very well.
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Albane F.
purchased on 11/05/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. If the figurine was still online with the mention pre-order, it is because it had been postponed by the manufacturer. We are working on a system to notify customers, but it will take time. We also have a forum, accessible to all without registration, which has twice indicated delays in figurines, one of them with an explanation of the delay. We are also always available on social networks: facebook, twitter and insta to answer questions, or via customer service. Sincerely
5 /5
★★★★★
Fast delivery, great service
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Client
purchased on 11/05/2022
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HelloThank you
5 /5
★★★★★
Very fast! High quality!
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Karl
purchased on 11/05/2022
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HelloThank you
5 /5
★★★★★
Official figurines, competitive price, careful shipping and pre-order trust, after 100 figurines and more to order what more can I say, I recommend the site Chibi Akihabara and will recommend (place new orders)! PS: After 3 packages of pre-orders received the same day, sorry if I repeat myself 😀
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Eric.
purchased on 28/04/2022
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HelloThank you very much for your trust and loyalty 🙂
4 /5
★★★★☆
Well received (a little late compared to physical stores that already had it for 1 month but I cross that it is not your fault)
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Nacime B.
purchased on 11/05/2022
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HelloWe would like to apologize on behalf of our suppliers for the delay in the delivery of our products, which has cost us one star. Sincerely
5 /5
★★★★★
Very pleased. Good order/package tracking and delighted with my purchase.
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Paillou
purchased on 11/05/2022
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HelloThanks for your feedback
4 /5
★★★★☆
Figurine well received, better than the 1st with defects, nevertheless a small overpainting on the shorts (left leg) But the figurine remains clean ^^
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Kelig B.
purchased on 11/05/2022
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Answer from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience. Unfortunately, it happens that factory-made figurines suffer from defects. As a retailer, we have no control over manufacturing, but we do exchange products when these are too obvious. Sincerely
5 /5
★★★★★
Very satisfied with the order.fast, well packaged.recommend!
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Cédric D.
purchased on 11/05/2022
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HelloThank you for this positive and starry feedback.
5 /5
★★★★★
Always very fast delivery and quality figurine! I recommend it!
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Lucas S.
purchased on 11/05/2022
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HelloThank you very much
5 /5
★★★★★
The product was delayed, but every time I sent an e-mail, I always received a clear and prompt reply. Finally, the figurine arrived in perfect condition.
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Corentin C.
purchased on 11/05/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your understanding regarding the delay and for not having cut any stars.
5 /5
★★★★★
Fast delivery product conforms to the description and photo price not abusive I recommend
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Emmanuel V.
purchased on 05/05/2022
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HelloThank you for your comment