/10
★★★★★
based on 2821 reviews published
★★★★★
based on 2821 reviews published
Latest customer reviews
5
/5
★★★★★
Delivery on time and availability.
M. S.
purchased on 05/05/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Perfect, reliable, good communication, top packaging and compliant product...
Nicastro A.
purchased on 04/05/2022
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HelloThank you very much
5
/5
★★★★★
Perfect service 😉
Mascarun
purchased on 04/05/2022
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Thanks for the perfect review ^^
5
/5
★★★★★
The parcel arrived very quickly, very well packaged and 20e less than the store price.I recommend the site and I will place an order for sure.
Sylvene
purchased on 04/05/2022
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HelloThank you very much for your feedback
5
/5
★★★★★
Very fast delivery in 2 days and very well packaged. Very good value for money, I highly recommend this site.
Bella
purchased on 26/04/2022
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HelloThank you very much for your positive feedback
5
/5
★★★★★
Very good. Thank you
Mayalen P.
purchased on 04/05/2022
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HelloThank you
5
/5
★★★★★
Even if the parcel arrived late when chibi received it, they sent it quickly and with a little surprise! Thanks for the attention^^
Hugo V.
purchased on 04/05/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your understanding despite our suppliers' delays 🙂
2
/5
★★☆☆☆
A parcel that was supposed to be a Christmas present arrived at the end of April (that can happen, no worries) but when we asked for information about the parcel we had the impression that we were bothering them, they replied to us a long time later and in the end once the parcel had been received no co gesture or at least a short note to apologize for the inconvenience and the waiting time. I'm very disappointed by my experience.
Jeremy R.
purchased on 04/05/2022
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Answer from CHIBI AKIHABARA
Hello,We are very sorry that your experience has been so negative. The pandemic situation has meant that many products have been postponed to a later date. Despite our reminders, we do not always obtain new dates. This is beyond our control. We try to communicate as much as possible about the information we have. There are 2 topics open on our forum (accessible to everyone) explaining the situation, giving new dates when we manage to get them. We change counters whenever possible. We're trying to work on a better communication tool. This takes time. However, we are always available to answer questions, whether via the networks or by contacting us, and we are never bothered to answer. The way a text is written can sometimes be misleading, with people thinking one thing when it's not the case. Our priority is to satisfy our customers. We apologize on behalf of our suppliers for this long delay and we also apologize for this sudden bad experience. Sincerely
5
/5
★★★★★
Very nice coli with beautiful figurines and the sweets present were very good.
Florian
purchased on 03/05/2022
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HelloThanks for your feedback
5
/5
★★★★★
The parcel arrived very quickly, everything was well packed and arrived in perfect condition (I had ordered fragile products!).
Cynthia L.
purchased on 28/04/2022
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HelloWe are delighted that everything went smoothly 🙂 Thank you very much
5
/5
★★★★★
Very good service.
Grégory
purchased on 03/05/2022
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HelloThank you for your recommendation
5
/5
★★★★★
Perfect, my online store for all my figurines?
Maxence M.
purchased on 03/05/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
I recommend this site. Fast response by email. Package very well packed
Mjh
purchased on 03/05/2022
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HelloThank you very much
5
/5
★★★★★
Perfect delivery + packaging.fast delivery, kept its promises...?
Delirz
purchased on 03/05/2022
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HelloThanks for your feedback
5
/5
★★★★★
A top-notch team, always on hand to answer questions, and top-quality shipping!
Juliet F.
purchased on 02/05/2022
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HelloThank you very much 🙂
5
/5
★★★★★
Fast delivery and impeccable product as always! Thanks ??
Rudy L.
purchased on 03/05/2022
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HelloThank you for your comment
5
/5
★★★★★
Good quality thanks
Benoit R.
purchased on 03/05/2022
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HelloThank you
5
/5
★★★★★
Delivered on time and as expected
Corentin L.
purchased on 02/05/2022
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HelloThank you
5
/5
★★★★★
I received my parcel as quickly as possible (orders at the end of the week). The service answers all my questions, and the packaging seems correct for my first order with them.
Bastien
purchased on 02/05/2022
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HelloThank you very much for this detailed and starry feedback.
5
/5
★★★★★
Super Express delivery . parcel well packed I recommend the Site
Stephane L.
purchased on 02/05/2022
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HelloThank you for your recommendation
4
/5
★★★★☆
Products sound good
Lauriane L.
purchased on 27/04/2022
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HelloThanks for your feedback
5
/5
★★★★★
Impeccable, nothing to complain about, very good follow-up and secure delivery.
Coralie G.
purchased on 27/04/2022
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Answer from CHIBI AKIHABARA
Hello Thank you for your feedback 🙂
4
/5
★★★★☆
Perfect figurines Too bad there is a delay in delivery (5 days late)
Ludovic
purchased on 27/04/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for the delay. We've been busy with conventions, so our teams were small and doing their best to ship orders. It happens that we are a little late. Fortunately, your package arrived safely. Sincerely
5
/5
★★★★★
Very fast delivery, well packaged items
Agacabaro
purchased on 26/04/2022
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HelloThank you very much
5
/5
★★★★★
Very good store I recommend 100% very well packaged identical to the image and fast shipping I will recommend without hesitation
Christelle
purchased on 26/04/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your positive and starry review.
3
/5
★★★☆☆
Packaging a little light and figurine box damaged but figurine intact otherwise fast delivery
Kevyn
purchased on 26/04/2022
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Answer from CHIBI AKIHABARA
HelloWe're really sorry about this inconvenience. Have you contacted customer service? We will be even more careful next time.
5
/5
★★★★★
Home delivery, unlike the point relai no hitch to deplore. Parcel in good condition, the products EXTREMELY well wedged in the parcel nothing wandered. Nothing to complain about. Another good experience. It's great to have a reliable site that allows you to avoid the counterfeit products sold by the internet giants (without mentioning any names), while having only one question: "Well, where am I going to put this now?".
Badsight
purchased on 25/04/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your detailed and positive feedback 🙂
5
/5
★★★★★
Very nice product , satisfied with my order and very suitable as a gift ,recommend the purchase of this product .fast delivery
Monique
purchased on 25/04/2022
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HelloThank you very much for your starred review
1
/5
★☆☆☆☆
Not packed in a box zoro's sword was twisted I do not congratulate
Kerim Y.
purchased on 21/04/2022
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Answer from CHIBI AKIHABARA
Hello We are very sorry about this bad experience. We have no control over Banpresto's packaging inside the box (if that's what you mean, as we can't be more specific). We cannot open the boxes to check, otherwise the figurine would lose its authenticity. Please do not hesitate to contact customer service if you have not already done so. Sincerely
5
/5
★★★★★
I live in Reunion Island and I ordered 2 figures to enlarge my collection??the delivery was fast I ordered it on 19/04 and it arrived on 22/04, I usually wait 2 weeks to receive my order.the box was a bit bent probably because of the journey but no worries the figures inside were in good condition, chibi-akihabara does a good job for shipping.
Mélodie
purchased on 22/04/2022
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Answer from CHIBI AKIHABARA
HelloWe're sorry about the problem with the box. Please do not hold this against us 🙂