Reviews CHIBI AKIHABARA

9.5/10
★★★★★
based on 2958 reviews published

Summary of reviews

Generated by AI

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Latest customer reviews

1 /5
★☆☆☆☆

Extremely disappointed and let down by the whole service. A cascade of delivery delays due to the manufacturer but neither shared nor relayed by Chibi. The only response is to ask for a refund if you're not happy, but we customers have signed up for a pre-order with you Chibi, paying you in advance (and therefore not collecting the item from another supplier), while you, the seller, are not making the slightest commercial effort. As a consultant and entrepreneur, I know where this denial and lack of value chain management always ends up.

User icon
Nathalie D.
purchased on 01/01/2022
Translated review
Answer from CHIBI AKIHABARA
Hello, We apologize for this inconvenience. Unfortunately, we are dependent on our suppliers. We can neither manufacture the figurine ourselves, nor go and get it directly from Japan. We deal with French suppliers, who don't have the same release dates as the Japanese, and who have all the logistics involved in getting the products to France. With the health crisis and the price of containers, suppliers have fallen behind, and sometimes even the production lines themselves have fallen behind. We offer our customers several solutions, including reimbursement. We try to communicate as much information as possible, including the change of date on the counter, but it often happens, much to our regret, that the supplier himself is unable to provide a date. And it's not our policy to lie about dates to keep customers waiting, we prefer to be honest. Sincerely
5 /5
★★★★★

Very good site with a great choice of figurines! I found what I was looking for just a few days before Christmas. Delivery on time. Just perfect.

User icon
Philippe B.
purchased on 20/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThanks for your feedback
5 /5
★★★★★

Everything is perfect, as usual!

User icon
Bastien
purchased on 01/01/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Received quickly and well packaged. My son is delighted with his figurine with the 2 interchangeable faces.i recommend this site.

User icon
Cindy
purchased on 23/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your feedback
5 /5
★★★★★

Very good service, good responsiveness to questions.

User icon
Clair
purchased on 31/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

The order was quickly registered and arrived in very good condition a few days after my order. Nothing more added, a good service from A to Z.

User icon
Nathan G.
purchased on 25/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Superb figurine. Hyper-secure site. Very nice.

User icon
Thierry K.
purchased on 31/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
5 /5
★★★★★

Really cool, only downside is the condition of the box despite the multiple protections but it passes! Thanks again for your responsiveness!

User icon
Waïl H.
purchased on 31/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your feedback, we have taken note of your message and will make sure to pay close attention to it.
5 /5
★★★★★

I've placed several orders this year, and there's never been a problem. The figurines are always well protected. Orders are processed and shipped quickly, even during the holiday season. I can't recommend it enough!

User icon
Sarah P.
purchased on 24/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much!
5 /5
★★★★★

Professional

User icon
Dylan B.
purchased on 30/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

I can't recommend Chibi Akihabara enough. Very good value for money, fast shipping, even more than fast.frankly I love it and I order all the figurines here ^^.

User icon
Alexandra
purchased on 29/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your recommendation and your loyalty 🙂 See you soon
5 /5
★★★★★

Very fast service and receipt in perfect condition, nothing to complain about on my order.

User icon
Télio B.
purchased on 23/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Quick and clear answers to questions, parcel arrived in good condition, I can't ask for anything more.

User icon
Gwenna M.
purchased on 29/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Very fast delivery, even though the order was placed during the holiday season. Perfect!

User icon
Magali
purchased on 29/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Very well packaged and protected to recommend?

User icon
Pascal V.
purchased on 29/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for this review
5 /5
★★★★★

Very satisfied with my first order

User icon
Moreira
purchased on 29/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your order and your confidence.
5 /5
★★★★★

Perfect on top

User icon
Gohanramushi
purchased on 28/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for this great comeback ^^
5 /5
★★★★★

Fast and perfect delivery for top products!!!! Thank you chibi-akihabara

User icon
Alain C.
purchased on 28/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you 🙂
5 /5
★★★★★

Always so fast between order and delivery, figurines and packaging perfectly protected and therefore in good condition.I recommend your site every time I have the opportunity.

User icon
Jean-françois L.
purchased on 28/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your recommendation 🙂
5 /5
★★★★★

Figures received on time

User icon
Astrid
purchased on 28/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
4 /5
★★★★☆

Very fast delivery, product confirmed.

User icon
Bourand
purchased on 28/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Perfect... Fast, careful shipping!

User icon
Elisa P.
purchased on 25/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThanks ^^
5 /5
★★★★★

Everything is clean and delivered on time, I recommend it to all fans of figurines and pop culture goodies!

User icon
Geoffrey L.
purchased on 28/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your message
5 /5
★★★★★

Products delivered promptly and well packaged, no damage on arrival. Products as presented and described!

User icon
Marc B.
purchased on 28/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for this comment
5 /5
★★★★★

Order received quickly and conformed to what was expected.small negative point: the products in the surprise package were loose in the box.

User icon
Christine L.
purchased on 28/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your feedback. We're sorry about the boxed products, we don't have a container, a point we emphasized on the product sheets.
5 /5
★★★★★

Quality products fast delivery I recommend !!!

User icon
Martineau R.
purchased on 20/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Fast and well packaged

User icon
Nathalie P.
purchased on 27/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Always on top!

User icon
Kevin
purchased on 15/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for this great comeback ^^
5 /5
★★★★★

Chibi Akihabara is one of the few professionals to manage this well! Never disappointed, whether at a convention or remotely.Top-notch, hyper-reactive customer service.I recommend it with my eyes closed.

User icon
Priscillia M.
purchased on 27/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for this very positive review 🙂
5 /5
★★★★★

Received very quickly and good bait with order tracking

User icon
Florent M.
purchased on 27/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Perfect service, lightning shipment received on time, Christmas saved 🙂

User icon
Loic A.
purchased on 21/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
4 /5
★★★★☆

I had made a pre-order on this site. In the end I got the parcel but with a delay (2 months). I can't blame them for that given the current situation. I asked them when they expected to deliver my parcel and I got a quick reply from them and indeed I did receive it within the time indicated. The parcel arrived in perfect condition and I would recommend them.

User icon
Antlou
purchased on 27/12/2021
Translated review
Answer from CHIBI AKIHABARA
Thank you for your understanding and your order.
5 /5
★★★★★

Always fast and efficient! Great service!

User icon
Morgane B.
purchased on 27/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Delivery as expected, figure quality as pictured

User icon
Dylan G.
purchased on 26/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Fast delivery and well-packaged parcel

User icon
Moreels N.
purchased on 20/12/2021
Translated review
Answer from CHIBI AKIHABARA
Hello Thank you
5 /5
★★★★★

Very good responsiveness from the team following a problem with my order.

User icon
Valver
purchased on 26/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Very fast delivery

User icon
Isabelle A.
purchased on 26/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Perfect nothing to say!!!

User icon
Consumer
purchased on 26/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Very fast shipping, authentic figurine, serious site.

User icon
Guillaume
purchased on 26/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

The figurine arrived in perfect condition Thank you very much?

User icon
Sarah L.
purchased on 26/12/2021
Translated review
Answer from CHIBI AKIHABARA
HelloThank you