/10
★★★★★
based on 2835 reviews published
★★★★★
based on 2835 reviews published
Latest customer reviews
5
/5
★★★★★
Fast delivery, product conforms, perfect.
R E.
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
4
/5
★★★★☆
Superb quality product with a slight downside in terms of waiting time.
Priscillia P.
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback. If you wish, we have posted a message on our forum explaining the various reasons for the delay by our suppliers, which is not our fault and which also penalizes us.Link: https://chibi-akihabara.com/fr/forums/topic/20-en-attente-de-livraison-fournisseur.html
4
/5
★★★★☆
Bonjour Frankly very well except the cardboard protection of delivery was in an appalling
Gregory L.
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience. Please send photos to our customer service department.
4
/5
★★★★☆
I didn't hear from the carrier when my order arrived and it was hard to check the status of my order, especially since it was a pre-order. I was worried (I'm new to the site) so I took off a point. But otherwise, everything was perfect! It arrived pretty quickly and everything 🙂 I'd recommend the site!
Client
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
Thank you for your order. In your customer area you have all the different statuses concerning your order. You will also receive informative emails as they come in, as well as an email from La Poste giving you a delivery date. If you have any questions, we remain available via customer service or on our various social networks to answer our customers' questions and concerns.
5
/5
★★★★★
The time between order and delivery was excessively long (over 2 months, probably due to covid) but I was able to speak to customer service several times, who always replied very quickly.
Hélène
purchased on 03/03/2022
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Answer from CHIBI AKIHABARA
Hello Thank you for not penalizing us for the delay of the products. If you wish, we have posted a message on our forum explaining the various reasons for our suppliers' delays. Link: https://chibi-akihabara.com/fr/forums/topic/20-en-attente-de-livraison-fournisseur.html
5
/5
★★★★★
Very fast delivery and good communication
Aurelien R.
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Delivery within 2 to 3 days, perfectly protected parcel, superb figurine.JUSTE TOP
Birugiiru
purchased on 26/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
Order with your eyes closed, just exellent site.
Guillaume L.
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
BonjourMerci infiniment 🙂
5
/5
★★★★★
Fast delivery and well-protected parcel, just perfect
Adeline R.
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
Super beautiful figurine! Very well detailed, frankly I'm in love! This site is great! The SAV is great I recommend x1000 !
Sandra D.
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for this starry and positive review 🙂
5
/5
★★★★★
Received quickly and in good condition
Jeffrey T.
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
A reliable site, quality/price, fast and careful shipping, official product. Top-notch!
Emil
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you for this top-notch review ^^
5
/5
★★★★★
Excellent, fast and efficient
Youcef G.
purchased on 27/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Very satisfied with my purchase, it was excellent, very fast shipping.
Anjels
purchased on 02/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Compliant product
Client
purchased on 01/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Service very good I had made a pre-order there was a little delay but customer service responded immediately by mails reassuring me and also offering me an exchange with a figurine already available or a refund! So I waited and some time later the figurine arrived. Thank you very much, I recommend this very professional company.
Benchniti V.
purchased on 01/03/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for this detailed and starry feedback.
5
/5
★★★★★
Excellent service
Vijay
purchased on 28/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
Very satisfied as usual
Mister P.
purchased on 28/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you
3
/5
★★★☆☆
Damaged cardboard box wet because a bottle was lying closed but leaked.
Christelle D.
purchased on 28/02/2022
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Answer from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience. Please do not hesitate to contact customer service if you have not already done so. Sincerely
5
/5
★★★★★
Although there was a 2-month delay due to the supplier on the delivery of the figurine bought in pre-order, I have no negative points to raise concerning the Chibi site, the shipments are always fast and careful and the products received are of high quality. We buy regularly from this site and recommend it with our eyes closed.
Aurelie
purchased on 28/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for not penalizing us on the supplier delay. Thank you also for your understanding and your orders 🙂
5
/5
★★★★★
Very fast delivery
Val.
purchased on 27/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
High quality figurine +++
Charles L.
purchased on 13/02/2022
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Answer from CHIBI AKIHABARA
Hello Thank you for your feedback +++ 🙂
5
/5
★★★★★
The photos are identical to the product, the site is ergonomic and the pre-order system is very well explained.
Marie R.
purchased on 27/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for this review 🙂
5
/5
★★★★★
Safe and reliable for 4 past orders.
Romain B.
purchased on 27/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your past orders
5
/5
★★★★★
Impeccable service 10/10
Merouane R.
purchased on 27/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your feedback
3
/5
★★★☆☆
Too long to arrive coli in poor condition and paint defects on the figurine can do better
Emilien M.
purchased on 27/02/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. Concerning the delay, we have no control over our supplier who has been accumulating delays since the health crisis. We have posted a message on our forum to warn customers. Concerning the defects of the figurine, you have the possibility of sending us the photographs showing the defects and to ask for a replacement of product OR you have the possibility of sending us back the product (in its original cartons) and to ask for the refunding if you are not satisfied. We remain at your disposal.
5
/5
★★★★★
No problem
Christophe A.
purchased on 27/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Fast, careful shipping! Great figurine, as per photos and description 🙂
Auriane O.
purchased on 27/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Very well delivered fast and efficient thank you
Loïc G.
purchased on 26/02/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Very good careful shipping the only small concern with the speed of shipping but otherwise perfect
Benjamin D.
purchased on 26/02/2022
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Answer from CHIBI AKIHABARA
HelloThanks for your feedback