★★★★★
based on 2943 reviews published
Latest customer reviews
Never disappointed with orders/pre-orders placed on Chibi... even if it's true that pre-orders are often a little late, the Chibi team is always available and efficient to answer questions asked via their form. Thank you Chibi
It's been a long wait for this pre-order, because there's often a slight delay in the actual release of the figurines compared with the date communicated at the time of pre-ordering, but Team Chibi is always available to answer e-mails sent via their form, so follow-up is assured. Packages are always handled with the utmost care, and once they've been dispatched they're received promptly. Thank you Chibi
Professional and responsive. The reference inversion on the first delivery was corrected on receipt of the return package.
CLEAR
An order that took longer than expected, but of which I was informed very regularly. Packaging and arrival of the order in perfect condition.
Package received promptly, figurines conform and very pretty.
Package delivered with care and well protected, just a shame not to be warned when our order will be late (hence the 4 stars), fortunately the after sales service is there to reassure ... I would recommend them again anyway ????
Fast delivery and parcel received in excellent condition!
Perfect
Delivery tailored to our availability and packets in good condition!
Fast and nice
Serious site, order processed in a relatively short time and dispatched just as quickly.
Nickel well received and great figurines
Well received, good condition!
Incredible, always interesting purchases, sometimes with a glance but we validate when we receive our marvels.
CHIBI AKIHABARA good company, quality products. Good customer service. I recommend ????
Satisfied in every way. I recommend
Very professional and never disappointed by the care taken in packaging the figurines.
The figurines are authentic! My parcel arrived in good condition and I'm very satisfied with my purchase! I've already placed another order with them and can't wait to receive my figurines!
Excellent first experience thank you 💕
Pre-ordered several months in advance, products received on time, everything perfect.
Parcel delivered in good condition, with care and possibility to know when it arrives 👍 Just a pity that it was a few months late ( hence the 4 stars), but hey, as long as it arrives in full at home it's fine 😌 I would order from them again and I recommend this site to my entourage manga/anime/video game fans 😌👍
Thank you for your positive feedback and recommendation! We are happy that you are satisfied with the condition of the package and our tracking service. 😊
We understand that the delay may have been disappointing. Unfortunately, these delays are often due to unforeseen circumstances linked to our suppliers and manufacturers, over which we have no control. We do our utmost to ensure that your orders arrive in the best possible condition, even with these delays.
We're delighted that you're considering ordering again, and that you're recommending our site to friends and family. We'll do our best to make your next experience even better.
Have a nice day,
Best regards,
Product undamaged and well packaged nothing to complain about
Fast delivery and parcel received in excellent condition!
Package arrived on time without any problems. It's always a pleasure to order from you.
An order that took longer than expected, but of which I was informed very regularly. Packaging and arrival of the order in perfect condition.
Serious website!
Fantastic, always on top
Figurines well received. Careful shipping. Product conforms. Thank you
Very good quality of delivery and figurine.
Top
Never disappointed 😉
Despite a few problems with a pre-order, the response to the problem was perfect.
Tres bon personnel a l'ecoute du client et du choix de la qualité top!!!!!!!! superbe figurine ANYA bien detaillée que du bon
Excellent quality, I recommend
Never a worry
Shipping and tracking clear and well packaged product
Very good site and choice in figurines I recommend, it is a serious and reliable site only good experience
Order arrived in perfect condition. Recommended
Very nice figurine