/10
★★★★★
based on 2835 reviews published
★★★★★
based on 2835 reviews published
Latest customer reviews
5
/5
★★★★★
Package arrived safely and in good condition.
Lacoche J.
purchased on 14/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your feedback
5
/5
★★★★★
Nothing to say, fast delivery and coli in very good condition
Clement G.
purchased on 13/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
1
/5
★☆☆☆☆
Order placed 3 months before the release, order not received 1 month after the release.open a "ticket" is useless, you can write whatever you want you will get the same automatic response (true I put a "." I received the same response as when I wrote a paving stone).Sending an e-mail isn't much use either, so you won't get any reply. Calling is the only option, and even then, only if you manage to get them. I naively ordered thinking that pre-ordering 3 months before the release would guarantee that I'd get my figurines straight away. But they're having "supplier problems", which is questionable because they're the only ones to have them: all my other orders from other sites are prepared for the release or even before, and arrive on time.In short, go the other way.
Henri G.
purchased on 12/01/2022
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Answer from CHIBI AKIHABARA
Hello. Yes, we have an automatic message for requests that are always the same: release date, awaiting supplier delivery. The reason we send this message is that, as indicated in the message, despite our numerous reminders, the supplier has not given us any new dates. We can't make one up. Following your message, my colleague gave you the telephone number to contact her. What's more, we're dependent on our suppliers. We can't manufacture it ourselves, nor can we go directly to Japan to get it. You point out that we are the only ones in this situation, but after checking, we have read messages warning of delays on sites identical to ours. You understand that we cannot ship an order for which the products have not yet been released, or else, as in this famous sample message, you have several proposals at your disposal to find a solution. I invite you to contact my colleague who will explain the situation to you in person. Sincerely
5
/5
★★★★★
Everything is perfect! Fast shipping, secure payment, lots of choice and friendly, attentive customer service... In short, I've had no problems whatsoever with this trusted site. Prices are affordable on the whole, and the figurines on offer are really very beautiful - I've been able to find figurines that you can't find here in conventional stores! I ordered Ozymandias from Fate/Grand Order, it arrived in four days and in perfect condition, I'm absolutely delighted (???)It's an excellent discovery, I highly recommend this site. I'll definitely be ordering from it again! ???? (*'?`*)
Meri
purchased on 12/01/2022
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Answer from CHIBI AKIHABARA
Hello. The entire CHIBI team joins me in thanking you for your message. We're really pleased that you're satisfied. See you soon on our store and don't hesitate if you need anything :), we remain at your disposal.
5
/5
★★★★★
Very quick turnaround between order and delivery, product packaged with care, nothing to complain about!
Camille J.
purchased on 12/01/2022
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Hello, thank you very much
5
/5
★★★★★
Very nice site and delivery was fast
Julien K.
purchased on 12/01/2022
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Answer from CHIBI AKIHABARA
Thank you for your feedback.
1
/5
★☆☆☆☆
I received my figurine with a bent part.
Gabriel A.
purchased on 11/01/2022
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Answer from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience. Before giving it a bad mark, did you contact customer service to open a procedure for the figurine? We would like to make it clear that our customer service is available to everyone. In order to open a procedure, please contact us either via the website or at the following address: [email protected] and enclose:-Your order reference-Photos of ALL sides of the box-Photos showing that your figurine is broken. My colleague will be happy to discuss the matter with you and find a solution.
5
/5
★★★★★
I received my order.
Annonyme
purchased on 11/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Quality expected for the price, delivery OK
Mt
purchased on 10/01/2022
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HelloThank you
4
/5
★★★★☆
The figures arrived in good condition, apart from the hair on one.
Nino N.
purchased on 10/01/2022
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Answer from CHIBI AKIHABARA
You can contact our customer service department by opening a ticket on our website or by contacting us at: [email protected]
5
/5
★★★★★
Super everything went well, I recommend 🙂
Julie L.
purchased on 10/01/2022
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Answer from CHIBI AKIHABARA
Hello, thank you for your order and your recommendation.
5
/5
★★★★★
Always very professional!
Benjamin L.
purchased on 10/01/2022
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Answer from CHIBI AKIHABARA
BonjourMerci infiniment 🙂
5
/5
★★★★★
Products always arrive as described
Alexandra L.
purchased on 09/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Very satisfied
Alex
purchased on 09/01/2022
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Answer from CHIBI AKIHABARA
BonjourMerci, we are delighted 😉
5
/5
★★★★★
Good quality product. Very stylish figurine, reminder e-mails were good, everything was good.
Maël H.
purchased on 09/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
The person for whom the figurine was intended is very happy and the parcel was received very quickly, even during the holiday season.
Lydia P.
purchased on 09/01/2022
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Answer from CHIBI AKIHABARA
HelloWe are delighted, thank you.
5
/5
★★★★★
Impeccable, great site, fast and well packaged. What more can I say except that I recommend it.
Guillaume
purchased on 09/01/2022
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Hello, Thank you for your recommendation
5
/5
★★★★★
Fast and perfect!
Arthur B.
purchased on 09/01/2022
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HelloThank you very much
5
/5
★★★★★
Fast delivery and everything is perfect!
Manon
purchased on 07/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your order and this comment.
1
/5
★☆☆☆☆
This was my first order and will be my last. I ordered 2 figurines, one of which arrived broken, I opened a ticket on the order to ask for an exchange, I was told that I had to send lots of photos of the figurine and its box, which I did three times... since then, it's been radio silence and as no email can be found on their site, no possibility of communicating with them apart from this famous ticket. As the figurine doesn't seem repairable, it's as if I've thrown my money out of the window... So I wouldn't recommend this site unless you want to throw your money out of the window.
Nathalie R.
purchased on 31/12/2021
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Answer from CHIBI AKIHABARA
HelloWe apologize for this inconvenience. It sometimes happens that when customers send photos that are too "heavy" via the ticket platform, they don't reach us. This was the case, and that's why you didn't get a response, as we don't see the messages sent. That's why we invite our customers not to hesitate to call us again or to contact us at [email protected] or even by phone ( available on our facebook page ). We're not a store that tries to rip off its customers! On the contrary, we do our utmost to find solutions and satisfy our customers. Thank you for your understanding. Sincerely
5
/5
★★★★★
Parcel received in less than 72 hours, well packaged, with little "mikado" green apple MaMa a delight!
Mickaël
purchased on 08/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your feedback
5
/5
★★★★★
Second delivery still of the same high quality, with really solid packaging.
F
purchased on 29/12/2021
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Answer from CHIBI AKIHABARA
HelloThank you for this review
5
/5
★★★★★
2nd order placed, everything is perfect. The figurine is well protected. I recommend +++
Stéphanie
purchased on 08/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much 🙂
5
/5
★★★★★
I ordered two figurines and they arrived on time and in superb condition. I recommend this site to everyone.
M. L.
purchased on 08/01/2022
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Answer from CHIBI AKIHABARA
Hello, Thank you very much for your order and your recommendation.
5
/5
★★★★★
Excellent product and service. 5 stars
Niall M.
purchased on 07/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for the 5 stars and your feedback.
4
/5
★★★★☆
The parcel was supposed to arrive on December 24th for Christmas and it arrived on the 27th, but apart from that the parcel was in order.
Amelie
purchased on 07/01/2022
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Answer from CHIBI AKIHABARA
We apologize for the inconvenience. During this festive period we have done our utmost to dispatch the parcels as quickly as possible. Best regards
5
/5
★★★★★
Impeccable figurine
Aymeric A.
purchased on 06/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5
/5
★★★★★
Very good! Everything is perfect!
Philippe
purchased on 06/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5
/5
★★★★★
Order shipped and received quickly. Well packed. Very satisfied.
Aurélie
purchased on 05/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your opinion
5
/5
★★★★★
Superb figurine, perfect packaging and very fast delivery, I really recommend it.
Cécile J.
purchased on 05/01/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your recommendation.