9.5/10
★★★★★
based on 2835 reviews published

Latest customer reviews

5 /5
★★★★★
100% secure store! 2 orders placed and twice satisfied! I recommend it to everyone!
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Léa P.
purchased on 15/11/2021
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Answer from CHIBI AKIHABARA
HelloThank you very much for your very positive comment. We are delighted to have lived up to your expectations.
5 /5
★★★★★
Never disappointed, parcel super well protected, large varieties everyone is served
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Niiko_
purchased on 28/11/2021
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HelloThank you very much 🙂
4 /5
★★★★☆
I buy dragon ball z figurines every year and they are very beautiful. I recommend this site which is very serious
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Mireille M.
purchased on 28/11/2021
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Answer from CHIBI AKIHABARA
Hello, Thank you very much for your order. Please do not hesitate to tell us what we need to improve in order to get the 5 stars. Sincerely
5 /5
★★★★★
Ultra-protected parcelFast deliveryPortrait of crocodile pirates more than beautiful
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Lloyd P.
purchased on 28/11/2021
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Hello, Thank you very much for your opinion 🙂
5 /5
★★★★★
Fast shipping and product as described. The figure looks of good quality, the colors are impeccable.
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Michael V.
purchased on 28/11/2021
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HelloThank you for your order
5 /5
★★★★★
Received quickly and in perfect condition
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Pierre L.
purchased on 28/11/2021
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HelloThank you for your review
5 /5
★★★★★
Super service despite the difficulties due to the covid you are at the top.encore merci.
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Thomas N.
purchased on 28/11/2021
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HelloThank you 🙂
5 /5
★★★★★
Very nice figurine arrived quickly
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Sandie
purchased on 28/11/2021
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HelloThank you
5 /5
★★★★★
Many products available, regularly updated, great prices and always fast delivery with our well-protected products.What more could you ask for? 🙂
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Maëva P.
purchased on 27/11/2021
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Answer from CHIBI AKIHABARA
HelloThank you very much for your comment which makes us extremely happy 🙂
5 /5
★★★★★
Fast delivery. Product conforms. Careful packaging.
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M. P.
purchased on 27/11/2021
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HelloThank you
5 /5
★★★★★
Package delivered very quickly and as ordered.
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Stéphanie B.
purchased on 27/11/2021
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HelloThank you very much
5 /5
★★★★★
I haven't fully opened them yet (they're for Christmas) but they look very nice and of good quality, delivered quickly.
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Vivi
purchased on 27/11/2021
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HelloThank you for your order
2 /5
★★☆☆☆
Figurine arrived quickly but out of the 3 figurines, one was broken and I had no response from after-sales service, so it was a bad experience for me.
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Gaetan O.
purchased on 26/11/2021
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Answer from CHIBI AKIHABARA
Hello We apologize for the inconvenience. However, looking at the history of your message, you contacted us on 7/11/2021 and we replied the very next day, on 8/11/2021, asking you to send us photos of all the sides of the figurine's box, as well as photos of the figurine in its entirety and with the broken parts. Contrary to what you wrote in your review, we have contacted you. Please contact us again to continue the procedure. Sincerely
5 /5
★★★★★
Very good sales service, responsive and attentive.
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Pascaline
purchased on 26/11/2021
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HelloThank you for your review
5 /5
★★★★★
Conny thanks to Tiktok, I decided to take a review for my little brother, to celebrate his birthday. See the reaction
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Krystel
purchased on 26/11/2021
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HelloThank you for your order
2 /5
★★☆☆☆
One of the two figurines arrived with an element (Limule's, the Slime was no longer attached, so we had to glue it back in place). The second had no problem except for a longer waiting time than announced, waiting for suppliers.
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Gb
purchased on 25/11/2021
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Answer from CHIBI AKIHABARA
Hello. We apologize for the inconvenience. If you have received a broken or damaged figurine, you can send us photos showing the defect via the "Contact Us" section on the website and we will have found a solution. Please do not hesitate to contact us! As for the delay, we apologize on behalf of our supplier who is doing their utmost to make up for it. Sincerely
4 /5
★★★★☆
When you take a pre-order, you have to be patient, but as soon as it arrives, delivery is quite fast.
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Nacima Z.
purchased on 22/11/2021
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Answer from CHIBI AKIHABARA
HelloPlease excuse us for the delay. Our suppliers are currently experiencing delays and we are doing our best to ship the product to you as soon as it arrives at our premises. Sincerely
5 /5
★★★★★
Super. Original products arrived in great condition. My son will be delighted
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Caroline M.
purchased on 24/11/2021
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HelloThank you very much
1 /5
★☆☆☆☆
Note for the customer service and these delays of answers, message the 15/9 answer the 20/9 by passing next to the concern then silence radiorelance the 5/10 then the 12/10.reponse recu a this date but once again the rigoladeje relaunch the same day -12/10- and I always wait. we are the 24/11.at least I have just received my parcel...
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Jojo
purchased on 24/11/2021
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5 /5
★★★★★
I made a pre-order 6 months in advance, and the deadline was met to the day! Bravo for the seriousness!
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Eli
purchased on 23/11/2021
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Answer from CHIBI AKIHABARA
Hello Thank you very much for your order and your positive feedback 🙂
5 /5
★★★★★
Very satisfied fast delivery, the figurine is in good condition nothing to say it's just perfect.
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Kévin
purchased on 23/11/2021
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Answer from CHIBI AKIHABARA
Thank you very much for your review and your order.
4 /5
★★★★☆
Some very minor defects on some figurines I received
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Adrien M.
purchased on 23/11/2021
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Answer from CHIBI AKIHABARA
Thank you for your feedback. Please do not hesitate to contact us if the product has many defects and to attach photos. Best regards
5 /5
★★★★★
Nothing to complain about, top packaging, fast delivery.
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Bryan
purchased on 23/11/2021
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Answer from CHIBI AKIHABARA
Hello Thank you very much for your opinion 🙂
4 /5
★★★★☆
A bit expensive but it's quality
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Epica58
purchased on 22/11/2021
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Answer from CHIBI AKIHABARA
Hello. Can you elaborate on the fact that it's a bit expensive? Our prices are those of the market, in a range equivalent to other websites. It's also important to bear in mind that we can't offer our products at the same prices as in Japan, since in France we're subject to various taxes and regulations. Sincerely
4 /5
★★★★☆
Good productQuick delivery
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Arnaud S.
purchased on 22/11/2021
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Hello and thank you
5 /5
★★★★★
Order arrived in perfect condition and quickly after release of figurines despite current delays in supplier deliveries. Fast, efficient customer service. Reasonable prices and valuable loyalty points.
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Gaetan A.
purchased on 22/11/2021
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Answer from CHIBI AKIHABARA
Hello, Thank you very much for your feedback 🙂
5 /5
★★★★★
It's always a pleasure to order on this site and to have good quality products and on arrival that they are nothing.
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Gauthier B.
purchased on 22/11/2021
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Answer from CHIBI AKIHABARA
Hello, Thank you very much for your review and for your order.
5 /5
★★★★★
Excellent in every way
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William M.
purchased on 22/11/2021
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Answer from CHIBI AKIHABARA
Hello Thank you very much 🙂
5 /5
★★★★★
Great site, I recommend it!
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Client
purchased on 22/11/2021
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Answer from CHIBI AKIHABARA
Hello Thank you very much for your recommendation.
1 /5
★☆☆☆☆
I ordered a chibibox with 3 products: a figurine, a pin and a drink. According to the website, on the page where the different sizes of chibiboxes are presented, a red and white box with "my chibibox" written on it can be seen behind the products that make it up. I therefore legitimately thought that the 3 products would be packaged in this "my chibibox" box as suggested, itself then put in a shipping carton.I contacted customer service who informed me:1. that the drink was out of stock and had been exchanged (without my being informed and without my being able to choose the replacement product)2. that there was no error in the packaging and that no other packaging was planned (in other words, not very presentable as a gift!)For the price paid, I found the service very inadequate and the response from customer service very laconic: no apology for the inconvenience, no proposal for an exchange...
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Sandrine
purchased on 22/11/2021
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