/10
★★★★★
based on 2835 reviews published
★★★★★
based on 2835 reviews published
Latest customer reviews
5
/5
★★★★★
Pre-order purchase of three figurines.shipment delayed due to supplier's delayed delivery. Parcel well secured (thank you because the carrier was less delicate than you were with the box...).
Annabelle
purchased on 29/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your detailed feedback! :DNWe are pleased that the figurines meet your expectations despite the delays in delivery. We do our best to ensure maximum security during shipment.Have a nice day & see you soon on Chibi Akihabara!
5
/5
★★★★★
Superb figurine
Isabelle G.
purchased on 29/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Package arrived in very good condition
Anna.carpentier
purchased on 25/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
All perfect
Xueying
purchased on 29/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Very good quality figurines, good delivery times and very attractive prices - in short, a very good experience.
Xavier D.
purchased on 26/07/2024
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5
/5
★★★★★
First order with them and all went very well
James
purchased on 24/07/2024
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5
/5
★★★★★
Despite a delay in delivery by the carrier for my pre-order (beyond Chibi Akihabara's control), the quality of the figurines is still top-notch, and the responsiveness of the staff for any questions is a real advantage. Satisfied as usual!
Andréa D.
purchased on 24/07/2024
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order & our customer service! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5
/5
★★★★★
Fast, reliable and very customer-oriented.
Guillaume
purchased on 24/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Incredible quality/price during a special offer! Super fast and safe delivery! Highly recommend!
Arthur F.
purchased on 23/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your great feedback! :DNWe are delighted that you found a great value for money during our promotion. Your recommendation means a lot to us and we look forward to offering you even more great deals in the future!Have a nice day & see you soon on Chibi Akihabara!
5
/5
★★★★★
Very patient with my order and answered all my questions
Julian
purchased on 25/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Fast delivery and perfect figurine!
Maud B.
purchased on 26/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
4
/5
★★★★☆
A wide choice of licenses and figurine ranges for your enjoyment
Kevin D.
purchased on 31/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your positive review! We are delighted that our wide selection of licenses and figurine ranges has satisfied you. We strive to offer a variety that will appeal to all figurine fans.Have a nice day & see you soon on Chibi Akihabara!
5
/5
★★★★★
Impeccable service, on-time delivery and good communication on pre-orders. Thank you Chibi
Mélanie D.
purchased on 22/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! :DPassz une excellente journée & à bientôt !
5
/5
★★★★★
Fast, protected shipping, nothing to complain about!
Alexis
purchased on 25/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Always perfect
Moussa
purchased on 22/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
4
/5
★★★★☆
------------neant
Sandretti S.
purchased on 24/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! We're happy to hear that you're satisfied with our service. If you have any suggestions or additional comments, please let us know.Have a nice day & see you soon on Chibi Akihabara!
5
/5
★★★★★
Always impeccable! Neat packaging, fair prices, wide selection... Keep up the good work!
Galadriel
purchased on 17/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your loyalty and your positive feedback! We are delighted that our service continues to meet your expectations. :DBon day & see you soon on Chibi Akihabara!
5
/5
★★★★★
Fast, efficient, neat package
Alexandre
purchased on 22/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
2
/5
★★☆☆☆
I asked to be delivered to the parcel relay point of my choice, but the parcel ended up at the other end of town with restrictive delivery times. Apart from that, the parcel was top notch.
Last O.
purchased on 18/07/2024
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Answer from CHIBI AKIHABARA
Hello,We understand your frustration with the delivery location. Unfortunately, once the parcel is handed over to the carrier, we no longer have any control over their actions. It is possible that the relay point initially chosen was full and could no longer receive parcels, which would have led the carrier to redirect your parcel to another point.To avoid this type of inconvenience in the future, we recommend that you choose La Poste rather than DPD. We are pleased that you are satisfied with the condition of the parcel and remain at your disposal for any further assistance.Have a nice day 🙂
5
/5
★★★★★
Products conform, speed. Very good experience.
Marion C.
purchased on 17/07/2024
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
3
/5
★★★☆☆
First figurine bought from you, very satisfied with the figurine but I had a lot of problems with the delivery and the deliveryman...It's a shame, hoping that if I recommend you one day it will go better in terms of delivery ????
Maureen P.
purchased on 17/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback. We are delighted that you like the figurine. Concerning the delivery problems, we understand your frustration. Unfortunately, we have no control over the actions of the carriers after the packages have been sent. We invite you to report any problems directly to DPD so that they can improve their service in your area. To avoid these inconveniences in the future, you can also choose La Poste as the carrier for your next order 🙂 We hope your next experience is trouble-free! Have a nice day & see you soon!
5
/5
★★★★★
Quickly available thank you
David B.
purchased on 19/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
3
/5
★★★☆☆
I placed a pre-order over a year ago. The site easily answered my questions and queries about this one, no problem at all. However, compared with other sites, pre-orders take much longer to become available. This poses quite a few problems if you want to be sure of receiving your order without the product passing you by. Even though it's a supplier problem, it's quite stressful. What's more, the refund system is not at all up to scratch. I had to wait more than 3 months after having waited a year for my pre-order (still not shipped) and its cancellation (voluntary on my part) to be reimbursed after having contacted them several times as well as having gone to the japan stand, assuring myself that my order would be reimbursed more quickly. I still had to contact them again and wait a week for my money. That's why I don't recommend this site if you ever pre-order.
Toynight
purchased on 23/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your detailed feedback. We fully understand the frustration that these pre-order delays can cause, as well as the exceptional refund times, and sincerely apologize for any stress this may have caused.Oniri's liquidation and Taka Corp Studio's move to Plastoy did indeed cause unforeseen delays in our refund processes. Nevertheless, we are delighted that your refund has been finalized and thank you for your patience throughout this period. We are constantly working to improve our service to avoid such inconveniences in the future. We hope you will give us another chance with your future orders! Have a nice day.
5
/5
★★★★★
Immediate response and instant tracking for proof of parcel received in chosen relay. Friendly and experienced person to give the expected answer
Sébastien
purchased on 19/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! We are delighted to know that our responsiveness and follow-up have met your expectations. :)Have a nice day & see you soon!
5
/5
★★★★★
There's nothing wrong with the Chibi Akihabara site, I always find what I'm looking for on it, and the parcels delivered are impeccable and well protected. I recommend it without hesitation.
Vincent C.
purchased on 17/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
5
/5
★★★★★
Fast shipping, product arrived safely and well protected
Angelina
purchased on 16/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Excellent site
Kevin L.
purchased on 15/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Customer service was top-notch, delivery was fast and meticulous! The price of the Ban bust was simply unbeatable, I recommend it 100%!
Angelique
purchased on 15/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your positive feedback! We are delighted that you appreciated our customer service as well as the fast and careful delivery. ^^ See you soon for your next orders!
5
/5
★★★★★
Even if lead times are sometimes extended, pre-orders are always honored with care. The team is reactive on support to answer questions and this is very reassuring so thank you Chibi and your stand at Japan was very nice!
Johan
purchased on 15/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your loyalty and understanding! We always do our best to honor pre-orders, even if delays can sometimes be longer. We're delighted that you're satisfied with our support and that you enjoyed our stand at Japan. Thank you for your confidence and see you soon! 😀
5
/5
★★★★★
Quality service, well packaged, not damaged, good value for money, good interface.
Lucas
purchased on 15/07/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^