Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
All reviews
J
Jerome S.
Rating: 5 out of 5
following a purchase from 29/11/2025
Simple and effective
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Response from Cimaises-et-plus
Hello Jérôme,
Thank you very much for your positive feedback!
Have a nice day,
Coralie P.
S
Serge L.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect
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Response from Cimaises-et-plus
We sincerely thank you for your positive review, Serge.
Have a nice day,
The Cimaises & Plus team
F
Françoise R.
Rating: 5 out of 5
following a purchase from 23/11/2025
Package received within a few days, in accordance with the order.
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Response from Cimaises-et-plus
Hello Françoise,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted to learn that you received your package quickly and that it meets your expectations.
We wish you an excellent day!
The Cimaises & Plus team
C
Chantal V.
Rating: 4 out of 5
following a purchase from 25/11/2025
Order delivered quickly but delivery by DPD absolutely terrible.
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Response from Cimaises-et-plus
Madam Chantal,
Thank you for your feedback and we are glad that your order arrived quickly. However, we are sorry that DPD's service did not meet your expectations. Your remark helps us improve the delivery experience.
We remain at your disposal if you wish to discuss further.
Best regards,
The Cimaises & Plus team
G
Guillaume E.
Rating: 5 out of 5
following a purchase from 26/11/2025
Fast delivery, quality items. The visual result is very good, especially with the very discreet 1mm wires.
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Response from Cimaises-et-plus
Hello Guillaume,
We sincerely thank you for your positive review!
Have a nice day!
The Cimaises & Plus team
K
Karim E.
Rating: 5 out of 5
following a purchase from 25/11/2025
Impeccable company. Nothing to complain about.
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Response from Cimaises-et-plus
Hello Karim,
We sincerely thank you for your flattering review :)
Wishing you an excellent day!
The Cimaises & Plus Team
F
Frédéric R.
Rating: 1 out of 5
following a purchase from 26/11/2025
The package I received was in bad condition and I refused it... Since then, despite my call to you, I have had no news of my order!
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Response from Cimaises-et-plus
Hello,
We sincerely apologize for this regrettable situation. As my colleague indicated to you, we had to wait for the return of your package before we could proceed with the replacement shipment.
It arrived at the end of last week, and a processing delay was necessary.
We confirm that your new package is scheduled to depart today, with all the necessary attention to ensure delivery under the best conditions.
Thank you for your patience and we remain at your disposal for any further information.
Best regards,
The Cimaises & Plus team
C
Christian L.
Rating: 5 out of 5
following a purchase from 26/11/2025
Package delivered quickly without any problems.
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Response from Cimaises-et-plus
Hello Christian,
A big thank you for your feedback!
Have a nice day,
Coralie P.
F
Francois P.
Rating: 3 out of 5
following a purchase from 25/11/2025
My main order is good and the product is satisfactory, but the compatibility of the products with each other is not or poorly explained on the site. Indeed, I bought two Economy wire Hanging Slider Suspension Sets that are not compatible with the 'classic rail'.
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P
Philippe M.
Rating: 4 out of 5
following a purchase from 22/11/2025
Problem of product degradation noted during the initial delivery of the order, related to transport intermediaries. Handling and follow-up of the dispute correctly managed by Cimaises & Plus with reshipment of the material within a few days, this time without any issues. Nothing to say therefore, perfect service.
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Response from Cimaises-et-plus
Hello Philippe,
Thank you very much for your review and your rating of 4/5.
We are happy that the handling and follow-up of your dispute satisfied you.
We remain at your disposal for your upcoming projects.
Wishing you a beautiful day,
The Cimaises & Plus team
S
Sylvie D.
Rating: 5 out of 5
following a purchase from 24/11/2025
Quick and it matched well
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Response from Cimaises-et-plus
Hello Sylvie,
We sincerely thank you for your positive evaluation.
We are delighted to hear that you found our service quick and in line with your expectations.
Looking forward to seeing you again on the Cimaises & Plus site!
Have a nice day,
Coralie P.
P
Patrice M.
Rating: 5 out of 5
following a purchase from 18/11/2025
quality material, responsiveness of the people both on the phone and in the store,
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Response from Cimaises-et-plus
Hello Patrice,
Thank you for your positive review!
We are delighted that our material and our responsiveness, both in-store and on the phone, met your expectations.
We look forward to seeing you again at Cimaises-et-plus!
Wishing you a good day,
The Cimaises & Plus team
M
Michel T.
Rating: 4 out of 5
following a purchase from 21/11/2025
Your delivery person is not serious
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Response from Cimaises-et-plus
Hello Michel,
Thank you for your review.
We are sorry to hear that the delivery was not satisfactory.
As we use DPD for shipping, your feedback is important to us to better understand what happened.
Please do not hesitate to specify what seemed
D
Dominique Q.
Rating: 5 out of 5
following a purchase from 23/11/2025
perfect
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Response from Cimaises-et-plus
Dear Dominique,
We sincerely thank you for your flattering review and your rating of 5/5.
It is a real pleasure to know that you are satisfied with our services.
Have a nice day,
The Cimaises & Plus team
C
Christian D.
Rating: 5 out of 5
following a purchase from 21/11/2025
Very nice material corresponding to my order
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Response from Cimaises-et-plus
Sir,
We warmly thank you for your excellent feedback!
We are delighted to learn that the material received perfectly meets your expectations. Please do not hesitate to contact us for any other order or question.
Have a nice day,
The Cimaises & Plus team
J
Jacques V.
Rating: 4 out of 5
following a purchase from 13/11/2025
Two small remarks: - small inconvenience of a delivery in two parts. - protest from the delivery person for waiting one minute to verify the contents of the first package.
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Response from Cimaises-et-plus
Hello Jacques,
We sincerely thank you for your review and your rating of 4/5.
We take your remarks regarding the two-part delivery and the behavior of the delivery person very seriously. To improve service quality, we will immediately forward this information to our contact at DPD so that a follow-up can be made and corrective measures can be considered.
Thank you for your feedback, which helps us improve, and we hope to provide you with a fully satisfactory experience for your future orders.
Best regards,
The Cimaises & Plus team
J
Jacques A.
Rating: 5 out of 5
following a purchase from 20/11/2025
As usual, perfect. No issues.
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Response from Cimaises-et-plus
Hello,
We sincerely thank you for your flattering review!
Your satisfaction is our priority, and we are pleased to see that you appreciate our service.
Please feel free to reach out to us for your future projects.
Have a nice day,
The Cimaises & Plus team
F
Frederic A.
Rating: 5 out of 5
following a purchase from 16/11/2025
fast delivery and good quality material perfect
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Response from Cimaises-et-plus
Hello Frédéric,
Thank you very much for your flattering review!
We are delighted to hear that you are satisfied with our products and the delivery :)
Have a nice day,
The Cimaises & Plus team
F
Florence D.
Rating: 5 out of 5
following a purchase from 19/11/2025
Very happy.
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Response from Cimaises-et-plus
Dear Florence,
Thank you very much for your enthusiastic review and your rating of 5/5.
Have a nice day,
The Cimaises & Plus team
F
Frantz H.
Rating: 5 out of 5
following a purchase from 20/11/2025
Product available and compliant, fast shipping!
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Response from Cimaises-et-plus
Hello Frantz,
We warmly thank you for your flattering review and are delighted to learn that our product met your expectations.
Wishing you a nice day!
The Cimaises & Plus team
E
Eric M.
Rating: 5 out of 5
following a purchase from 17/11/2025
Everything arrived on time and complete! Thank you all!
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Response from Cimaises-et-plus
Hello Eric,
We sincerely thank you for your positive feedback and are delighted to learn that your order arrived on time and in perfect condition :). Your satisfaction is our priority, and we hope to see you again soon on Cimaises-et-plus!
Have a nice day,
The Cimaises & Plus team
B
Bernard J.
Rating: 4 out of 5
following a purchase from 16/11/2025
This is my third order with Cimaises-et-plus and I am completely satisfied. HOWEVER, during my last order, I was surprised that there were no end caps for the rail.
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Response from Cimaises-et-plus
Hello Bernard,
We sincerely thank you for your loyalty and for sharing your positive experience with our site. We are delighted to learn that you are satisfied with your orders. We take note of your comment regarding the absence of finishing caps in your last order. Could you please specify which order it is as your other rail orders date back to 2020 it seems?
Best regards,
The Cimaises & Plus team
P
Peter M.
Rating: 5 out of 5
following a purchase from 18/11/2025
Easy to install and use. Very sturdy.
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Response from Cimaises-et-plus
Hello Peter,
We sincerely thank you for your flattering review and your 5/5 rating. We are delighted to learn that you find our products completely satisfactory.
Have a nice day,
The Cimaises & Plus team
S
Sabine D.
Rating: 5 out of 5
following a purchase from 13/11/2025
Hello, this is my third order on the Cimaises et Plus site. I highly recommend it. Excellent quality, very responsive for shipping, and you can reach them by phone without any problems.
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Response from Cimaises-et-plus
Hello Sabine,
Thank you for your very positive feedback! It really makes us happy to know that our products suit you and that our service is up to par.
Don't hesitate to reach out to us if you need help.
See you soon!
The Cimaises & Plus team
P
Patrice T.
Rating: 5 out of 5
following a purchase from 05/11/2025
Perfect
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Response from Cimaises-et-plus
Thank you very much for your positive feedback!
Have a nice day,
Coralie P.
M
Michelle F.
Rating: 5 out of 5
following a purchase from 05/11/2025
Great, thank you!
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Response from Cimaises-et-plus
Hello Michelle,
Thank you very much for your 5/5 rating!
Have a nice day,
Coralie P.
J
Jacques M.
Rating: 5 out of 5
following a purchase from 06/11/2025
Everything is perfect
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Response from Cimaises-et-plus
Thank you very much for your flattering comment!
Have a nice day,
Coralie P.
D
Dominique P.
Rating: 5 out of 5
following a purchase from 06/11/2025
Very professional. Good advice. Fast delivery and the products meet our request.
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Response from Cimaises-et-plus
Hello,
We sincerely thank you for your positive review!
We are delighted to learn that we met your expectations.
Have a nice day,
The Cimaises & Plus team
R
Romain M.
Rating: 5 out of 5
following a purchase from 05/11/2025
-
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Response from Cimaises-et-plus
Thank you for your positive review!
Have a nice day,
Coralie P.
D
Dominique L.
Rating: 5 out of 5
following a purchase from 04/11/2025
Service without any problems. Thank you
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Response from Cimaises-et-plus
Thank you very much for your feedback on your experience!
Have a nice day,
Coralie P.
U
Union D.
Rating: 5 out of 5
following a purchase from 03/11/2025
Great!
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Response from Cimaises-et-plus
Hello,
Thank you very much for your enthusiastic feedback :)
Have a nice day,
Coralie P.
V
Veronique L.
Rating: 1 out of 5
following a purchase from 03/11/2025
order still not received to this day
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Response from Cimaises-et-plus
Hello Véronique,
Thank you for your message and we sincerely apologize for the inconvenience caused.
After verification, the steel rods were out of stock for three days, which slightly delayed the shipment of your order. It was indeed sent on 07/11.
However, we note that the carrier DPD has held your package for 12 days, indicating a problem in their delivery process.
You should have normally been notified by their services.
According to the tracking, delivery is scheduled for today, 19/11.
We deeply regret this situation beyond our control and remain at your disposal for any further assistance.
Best regards,
The Cimaises-et-plus team
A
Aldina M.
Rating: 5 out of 5
following a purchase from 03/11/2025
Simple and quick
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Response from Cimaises-et-plus
Hello Madam,
We sincerely thank you for your positive review!
Have a nice day,
The Cimaises-et-plus team
R
Robert G.
Rating: 5 out of 5
following a purchase from 31/10/2025
Effective and friendly communication, thank you.
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A
Alexandre G.
Rating: 5 out of 5
following a purchase from 27/10/2025
very good products and fast delivery
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C
Catherine Slowik -.
Rating: 5 out of 5
following a purchase from 02/11/2025
perfect, nothing particular to say
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S
Suzanne F.
Rating: 5 out of 5
following a purchase from 21/10/2025
the site is reliable and fast
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Response from Cimaises-et-plus
Hello, Thank you very much for your positive feedback! We are delighted to learn that you found our site reliable and fast :) Have a nice day, The Cimaises & Plus team
P
Philippe L.
Rating: 5 out of 5
following a purchase from 25/10/2025
Fast, efficient, fragile products arrived in good condition. Nothing to report.
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Response from Cimaises-et-plus
Hello, We sincerely thank you for your positive feedback! We are pleased to learn that you found our services fast and efficient, and that your products arrived in good condition. Do not hesitate to reach out to us for any questions or future needs. Have a nice day, Coralie P.
L
Leslie M.
Rating: 5 out of 5
following a purchase from 23/10/2025
One really finds good hanging solutions!
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Response from Cimaises-et-plus
Hello, Thank you very much for your positive feedback! We are delighted that our hanging solutions suit you and bring you satisfaction. Have a nice day, The Cimaises & Plus team.
G
Grégoire K.
Rating: 5 out of 5
following a purchase from 27/10/2025
Very good, impeccable service, careful and fast. I recommend.
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Response from Cimaises-et-plus
Hello, We sincerely thank you for your positive feedback and your recommendation! It is a pleasure to know that our service has satisfied you. Have a nice day, Coralie P.
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