Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
All reviews
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
For a first time I was surprised by the speed. For the material, it's perfect.
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Response from Cimaises-et-plus
Thank you !! Have a nice day, The C&+ team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Very good value for money, just missing an installation manual which would have been a plus. Customer service is top-notch and very responsive, we were missing 2 wires and we received them within the week. I recommend.
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Response from Cimaises-et-plus
Hello, We sincerely thank you for your comment! There is not (yet) a manual for the TOP rail which is pre-drilled and to be screwed directly to the ceiling. For your information, here is the installation video of the TOP RAIL: https://youtu.be/32Ez0MCXSFM Best regards, The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
Excellent product Excellent configurator Only doubt when ordering: how to drill flush with the ceiling?
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Response from Cimaises-et-plus
Thank you very much for your comment! To drill flush with the ceiling, you need to equip yourself with a long drill bit, protect your ceiling well, and drill very slightly at an angle. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2020
Hyper fast delivery. Super. Thank you.
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Response from Cimaises-et-plus
Thank you for your comment! Wishing you a beautiful day, The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Very satisfied with my order. Thank you.
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Response from Cimaises-et-plus
Thank you for taking the time to leave us a comment :) Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Perfect! Everything identical to the offer.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Everything was perfect from ordering to delivery. Thank you very much.
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Response from Cimaises-et-plus
Hello, Thank you very much for your comment! Knowing you are satisfied is a great reward for our team. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Meets expectations.
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Response from Cimaises-et-plus
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2020
Very professional service.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/01/2020
Moderately satisfied overall. I had ordered on the website for delivery to the store. I received no message to inform me that my order had arrived and the person I spoke to on the phone seemed to have difficulty understanding that my order was with them. The picture rail seems solid, although one of them has a tear: problem during manufacturing or poor packaging?
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Response from Cimaises-et-plus
Hello Madam, Thank you for your message. We invite you to send us an email with the photo of the tear you mentioned so that we can determine if it is a manufacturing defect or damage that the molding received during transport. You can contact us at: [email protected] Thank you in advance, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
Very good.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2019
Nothing to complain about, since we have known the supplier.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2019
Hello, A small downside: the screws included for fixing the picture rails are way too long! 45 mm for 30 mm plugs... Best regards, Pierre Poillet.
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Response from Cimaises-et-plus
Hello, Thank you for your comment! These are the screws and plugs recommended by our manufacturer. The advantage of long screws is that you can use the plugs (+ these screws) in hollow walls. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2019
Flawless.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2019
Everything is good and fast.
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Very good contact by email and phone. Very fast delivery. Good quality material.
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Response from Cimaises-et-plus
Hello Sir, We sincerely thank you for your comment! Have a nice day, The C&+ Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Expensive delivery but good material.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2019
Simply perfect: The quality of the materials The quality of the packaging that protects the goods well The quality of the delivery within a very quick timeframe despite a holiday during the week This is the second time I have ordered from this site and I am delighted. Under these conditions, the price becomes totally secondary and I do not hide that I did not compare. I will order again and I recommend CIMAISES &+.
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Response from Cimaises-et-plus
Hello Sir, A big thank you for your comment! Knowing you are satisfied is a great reward for our team. Best regards, The Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
Quality service with a very short delivery time. I recommend.
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Response from Cimaises-et-plus
A big thank you for your comment !!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
Too bad the ceiling rails were delivered ... without screws. This forces me to place a new order :-( For the rest, great packaging, and fast and efficient delivery :-).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Completely satisfied with the product ordered, the phone reception, and the consideration of the customer regarding the shipping time despite the holidays and the problems at the end of the year were very correct.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
Perfect, nothing to say, fast delivery.
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Response from Cimaises-et-plus
Thank you !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Top services!
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2019
Order placed on December 2, goods still not delivered by January 1!!! What rating should I give???
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Response from Cimaises-et-plus
Hello Sir, I understand your dissatisfaction due to the wait for your product. Your order was processed on 11/12 upon receipt of your check. From the receipt of your check, the supply time for the spotlight was 7 working days (+ 2 to 3 working days for delivery), so we should have delivered to you around 26/12. After checking with logistics, we are still waiting for the delivery of your spotlight from our manufacturer. I will follow up with him and contact you as soon as possible regarding this. With all our apologies, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Good product, serious, fast delivery, I recommend. Best wishes. Sincerely, Calas Isabelle.
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Response from Cimaises-et-plus
A big thank you! We wish you a wonderful year 2020! The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
Bravo, the products arrived on time, well packaged. They meet our expectations, the result is very good (I can send you a photo if you wish).
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Response from Cimaises-et-plus
Hello Madam, A big thank you for your comment. We would be delighted to receive your photos. Wishing you a happy new year 2020! The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
Nothing to report, everything is perfect, fast delivery, aesthetic and efficient product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
I highly recommend this product. Very good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Super product, easy to work with and lightweight.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Very satisfied with the order and the speed of delivery. Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
Very good, 5 out of 5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Messages received indicating the progress of the order; appreciated service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/12/2019
Hello, I placed my order online and paid immediately. Shortly after, I received an email about stock shortage, which was not mentioned when placing the order. Since then, no news and no package. This may be the last time I order from you. Please do what is necessary to ensure the delivery of my order or cancel it by fully refunding the tickets as well as the fees.
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Response from Cimaises-et-plus
Hello Sir, We are sorry for this unusual wait and understand your dissatisfaction. As you saw earlier on the phone with my colleague, we are replacing the missing product with an equivalent and sending you the complete order today. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Everything was perfect. Best regards.
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Response from Cimaises-et-plus
Hello Madam, Thank you for taking the time to rate us and leave a comment. Knowing you are satisfied is a great reward for our team. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Fast shipping. Very nice molding of very good quality. Very satisfied with the result once installed.
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Response from Cimaises-et-plus
Hello, A big thank you for your comment! Wishing you a great day. The Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Efficiency, speed, top-notch follow-up.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
5/5.
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