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A
Rating: 5 out of 5
Package well packed, order waiting time 3 days (fast), clear phone reception, picture rails as per my wishes.
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Customer reviews of Cimaises-et-plus
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
Summary of reviews
Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
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A
Rating: 5 out of 5
I recommend, very serious.
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A
Rating: 5 out of 5
We are very satisfied both with the ease of ordering on a well-organized website and the precise follow-up of this order, as well as with the delivery that kept its promise of speed and punctuality in the desired time slots. A plus also for the detailed installation explanations.
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A
Rating: 4 out of 5
The service and products from Cimaises and + are excellent. The carrier GLS, however, did not meet expectations. They lost the invoice and therefore could not clear the goods. 48 hours later, GLS had not even contacted Cimaises & + to request a copy of the invoice. It was on the initiative of Cimaises & + that the shipment was finally unlocked. Thank you again and well done to Cimaises & + but a red card to GLS!
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A
Rating: 3 out of 5
Delivery company is one of the most incompetent, who took the liberty of leaving my package with my neighbor, without any instructions from me. This is intolerable and I explained myself with the company Cimaises & +. Too bad, I would have liked to rate better.
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A
Rating: 4 out of 5
Hello, the products and the telephone service are very satisfactory... what was lacking is the carrier who delivered the package to another address by signing for us!!! but the staff of the company Cimaises managed to satisfy us. The transport service needs to be improved to achieve full satisfaction.
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Rating: 4 out of 5
Hello, a downside for the quality of customer service! Order arrived in two parts. First delivery: a piece 'Ceiling Rail Picture Lighting - 'L' connector Paulmann (Code: EC97649) color: white delivered (Code: EC 976.48) color chrome matte. Agreed with customer service: correct piece attached to the second delivery. Not the case: nothing related to this agreement. Please send me the correct piece and the necessary items to return at your expense the incorrect piece.
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Rating: 5 out of 5
Nothing to say, everything was impeccable from the order to the delivery.
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Rating: 5 out of 5
Completely satisfied with the responsiveness for obtaining the material that met our expectations with a delivery time that allowed us to hold our opening as planned. Thank you, best regards.
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Rating: 5 out of 5
Purchase of these picture rails to prepare an exhibition. Delivery on time, material in excellent condition, ready to be installed. The exhibition was a success, partly thanks to this material which facilitated the installation and allowed for a discreet presentation.
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A
Rating: 3 out of 5
There was a mistake with the dowels. Otherwise, it's good, Christophe Garnier.
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A
Rating: 5 out of 5
Everything is perfect, thank you very much.
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A
Rating: 5 out of 5
Very good, good quality, good price, impeccable and fast delivery.
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Rating: 4 out of 5
Preparation and delivery very fast. Goods conform to the description. Did not test customer service.
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Rating: 3 out of 5
Order delivery was not within 48/72 hours nor on the day marked in my email.
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Rating: 5 out of 5
PERFECT I indicated a need for a quick delivery, result delivered the next day!!!! Thank you. The product is very good, beautiful, quality price, perfect! Don't hesitate!
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Rating: 5 out of 5
Fast delivery and well packaged. Responsive customer service to answer email questions.
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Rating: 4 out of 5
Very good for the deadlines and packaging.
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Rating: 4 out of 5
Fast and efficient.
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Rating: 5 out of 5
Order delivered quickly, package well protected, I am happy and delighted with the seriousness of the company with which I had communicated by email needing clarifications to place my order.
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A
Rating: 5 out of 5
Thank you for being responsive and for informing me of my order error. Everything is therefore for the best: the paintings are well displayed!
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Rating: 4 out of 5
Very good but way too expensive.
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Rating: 4 out of 5
A customer service that knows its products and informs you cordially. Diverse products and good quality/price ratio. But it lacks a bit of choice in finishes (colors, stainless steel, ...) Fast and well-protected delivery.
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A
Rating: 4 out of 5
Very correct packaging, very easy to assemble. A bit long delay.
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Rating: 5 out of 5
Responsive customer service for my order modification request.
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Rating: 5 out of 5
Excellent product and ultra-fast delivery.
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Rating: 4 out of 5
For my first order: Fast delivery, I had a deadline imperative and by calling them they managed to prioritize my order so that I would be delivered on time. Unfortunately, one of the rails was damaged during delivery. For the second order, fast delivery. I haven't opened it yet!
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A
Rating: 5 out of 5
The delivery was very fast. The material is of good quality. Very good service, thank you.
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Rating: 5 out of 5
Delivery 5/5 merchandise 5/5 Service 5/5.
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Rating: 5 out of 5
Ultra-fast delivery: order on Monday morning, delivery 400 km from Paris the next morning.
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Rating: 5 out of 5
Really no problem, great value for money service.
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Rating: 5 out of 5
5.00.
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Rating: 5 out of 5
Service, information, very fast deadlines congratulations.
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Rating: 5 out of 5
Very satisfied with the order, the delivery time, and the delivery. Always happy with the products from the Cimaise&+ store.
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Rating: 4 out of 5
Delivery time slightly longer than announced: 1 week instead of 48 hours.
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Rating: 5 out of 5
PERFECT ;).
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Rating: 2 out of 5
First thing when giving the address of a relay point for delivery in case of absence, it's better to pass on the info to avoid chasing after packages. Second thing, when selling glues, it should be ensured that half of the tube is not already dry (punctured tube). In short, not so great (but the products are beautiful and of good quality, except for the glues....).
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Rating: 4 out of 5
Order received on time, good follow-up and especially well packaged. No issues.
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Rating: 5 out of 5
Very satisfied with the speed of delivery and the product that corresponds exactly to what I was looking for.
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Rating: 5 out of 5
Order delivered quickly.
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