/10
★★★★★
based on 438 reviews published
★★★★★
based on 438 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The service is very good, but it could have a price per hour.
Francisca A.
purchased on 02/10/2025
Translated review
Answer from CITY-LOCKER Lyon
Hello Francisca,
Indeed, we have favored a daily rate allowing us to position ourselves 50% cheaper than the competition in downtown Lyon.
Your suggestion regarding an hourly rate is indeed relevant and we will not fail to examine it to improve our offer.
We thank you for your feedback and are delighted to learn that you appreciate our service.
We look forward to welcoming you again at CITY-LOCKER Lyon.
Indeed, we have favored a daily rate allowing us to position ourselves 50% cheaper than the competition in downtown Lyon.
Your suggestion regarding an hourly rate is indeed relevant and we will not fail to examine it to improve our offer.
We thank you for your feedback and are delighted to learn that you appreciate our service.
We look forward to welcoming you again at CITY-LOCKER Lyon.
3
/5
★★★☆☆
The locker wouldn't open, after 5 attempts it worked
Britt V.
purchased on 04/05/2025
Translated review
Answer from CITY-LOCKER Lyon
Madam, following a misuse of your locker, our hotline immediately provided you with the instructions to follow. Indeed, the overload of your locker blocked the opening latch inside. Please be careful to follow the usage instructions and the specified volumes to avoid any malfunction. We hope to see you again at CITY-LOCKER during your next visit to Lyon.
3
/5
★★★☆☆
Bonjour il devrait avoir un tarif moins cher quand location moins de 6 heures
Edith L.
purchased on 06/12/2024
Translated review
Answer from CITY-LOCKER Lyon
Dear Madam,
The single rate for 4 pieces of cabin luggage per locker, from 8am to 10pm, is specified before you validate your reservation.
It gives you total freedom to use the locker throughout this time slot.
For your convenience, during the Fête des Lumières, we extended the opening hours to midnight, allowing you to retrieve your luggage in peace after the illuminations.
We also hope you enjoyed the chocolate touch offered by our partner inside your locker.
We look forward to welcoming you back to CITY-LOCKER in Lyon.
The single rate for 4 pieces of cabin luggage per locker, from 8am to 10pm, is specified before you validate your reservation.
It gives you total freedom to use the locker throughout this time slot.
For your convenience, during the Fête des Lumières, we extended the opening hours to midnight, allowing you to retrieve your luggage in peace after the illuminations.
We also hope you enjoyed the chocolate touch offered by our partner inside your locker.
We look forward to welcoming you back to CITY-LOCKER in Lyon.