Customer reviews of CITY-LOCKER Nice

Hello Hans, we are surprised by your feedback regarding the locker size not being correctly indicated. On the booking page, you can easily find the locker dimensions, photos with luggage, as well as an animation showing how four small cabin bags can fit, along with the expected dimensions for a so-called 'cabin' bag, which is an international standard (IATA size 55 x 35 x 20 cm / 21.5 x 13.5 x 7.5 inches). After reviewing your visit on our cameras, we noted that you had a medium-sized checked bag as well as a big-sized carry-on. These two bags could have easily fit together if placed flat. However, you positioned the larger bag upright, which left insufficient space for the second bag. Generally, for standard dimensions, our lockers can hold up to four cabin bags, OR two medium-sized bags, OR one medium-sized bag plus two cabin bags, OR one very large bag. There is usually even a bit of space left on the top or sides to fit some soft items, like a small backpack or jacket. If you need assistance, our support team is available at +33 4 83 93 88 00 from 8 a.m. to 10 p.m. every day of the year.

Hello Beth, we are happy to learn that only 1 of our luggage lockers can store one checked suitcase of 23kg + 2 carry-on bags. Indeed, one locker can generally store either 1 very large suitcase OR 2 medium-sized suitcases OR 1 medium-sized suitcase + 2 carry-on bags, OR up to 4 IATA-sized carry-on bags. They are spacious enough to allow you to store most of your personal belongings at a low cost and to access them throughout the day if you need to retrieve or deposit something. Since each piece of luggage has its own dimensions, please always ensure that your suitcases will fit in our lockers (H 61 cm x W 48 cm x D 85 cm).