CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
El local no está tan cerca de la Torre Eiffel, hay que caminar bastante, el moverse dentro del local cuando coincides con otras personas resulta incómodo, lo positivo es el tamaño del lockers, es grande y cómodo para 4 maletas.
Response from CITY-LOCKER Paris
Bonjour Freddy Marcos Merci de nous faire part de votre avis, Nous sommes désolés si la localisation de notre consigne ne vous a pas convenu. Cependant, les adresses des consignes sont clairement indiquées sur le site internet juste avant d’effectuer une réservation complémenté de la carte Google Maps permettant de la situer en durée et distance par rapport à votre lieu de départ. Nous vous souhaitons une agréable journée et espérons vous revoir très vite au sein de l’une de nos consignes.
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Nadia J.
Rating: 4 out of 5
following a purchase from 31/08/2024
I am satisfied. Jean Francois had been very responsive. Thank you.
Response from CITY-LOCKER Paris
Bonjour #FIRSTNAME#, Merci d'avoir utiliser notre service et de nous avoir fait votre feed back, Dans un soucis constant d'amélioration de notre qualité de service pourriez nous dire si vous avez rencontré des difficultés afin que nous puissions rectifier d'éventuels dysfonctionnements et nous améliorer. Un grand merci.
V
Victoria L.
Rating: 3 out of 5
following a purchase from 13/09/2024
Such a great idea, easy to unlock with the codes.
However the locker was not clean.
The location was very far from the train station, would be more convenient if it was closer to transport links.
Response from CITY-LOCKER Paris
Bonjour Victoria et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
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Juana V.
Rating: 4 out of 5
following a purchase from 04/09/2024
Thank you
B
Bart D.
Rating: 3 out of 5
following a purchase from 09/09/2024
Smelled badly inside
Response from CITY-LOCKER Paris
Bonjour Bart et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
M
Margherita G.
Rating: 4 out of 5
following a purchase from 11/09/2024
Good!
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Virginia B.
Rating: 4 out of 5
following a purchase from 03/09/2024
It's would be perfect if The local hace a bathroom
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Siu L.
Rating: 4 out of 5
following a purchase from 10/09/2024
Easy to operate and the location is not far from metro. However, one star minus is for the price.
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Tim V.
Rating: 4 out of 5
following a purchase from 08/09/2024
Very easy to use with the qr-code
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Jacqueline D.
Rating: 4 out of 5
following a purchase from 02/09/2024
Easy-to-use site
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Anita S.
Rating: 4 out of 5
following a purchase from 29/08/2024
Works perfectly
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PATRIZIA P.
Rating: 3 out of 5
following a purchase from 02/09/2024
Quite good, the locker had some difficulties to open, only at the third attempt it opened. I suggest to specify better which code is to enter at the front door and which one at the keyboard inside
Response from CITY-LOCKER Paris
Hello, PATRIZIA Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
K
Kat S.
Rating: 4 out of 5
following a purchase from 25/08/2024
Easy to use
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Response from CITY-LOCKER Paris
Hello Kat Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
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Arina Z.
Rating: 3 out of 5
following a purchase from 26/08/2024
It would be great to have a possibility to cancel my booking before started the booking time.
My plans changed and I didn't use lockers - just lost money on it. Fast online booking in general, very usefeull.
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Response from CITY-LOCKER Paris
We would like to inform you that according to our Terms and Conditions, the service is non-refundable except in case of technical incident(s). In your case, we won't have been be able to proceed with the refund following the cancellation of your reservation but we could have offer you a credit note of the amount of the rent valid for 6 months. For more information please take the time to look at our general terms and conditions : https://www.citylocker.paris/en/content/3-general-terms Please contact our commercial department at [email protected]. Have a good day
B
Barbara A.
Rating: 3 out of 5
following a purchase from 28/04/2024
Website was easily navigate
Response from CITY-LOCKER Paris
Bonjour Barbara, Merci de nous faire part de votre avis, Nous sommes heureux que vous ayez apprécié votre passage chez CityLocker et espérons vous revoir très vite au sein de l’une de nos consignes. Bonne journée.
H
Hisham Mahmoud Abdel Rahman N.
Rating: 3 out of 5
following a purchase from 04/09/2024
Input screen facing the glass door directly! Very insecure and unsafe
Response from CITY-LOCKER Paris
Hello, Hisham Mahmoud Abdel Rahman Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. We would like to pint out that as you are in front of the screen while dialing your codes noone can see it, same as when you use a cash dispenser in the street! Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Stefanie D.
Rating: 4 out of 5
following a purchase from 30/08/2024
Einfache Buchung, unkomplizerter Zugang.
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Oihane C.
Rating: 4 out of 5
following a purchase from 12/07/2024
Ok. Ok
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Roger B.
Rating: 4 out of 5
following a purchase from 30/08/2024
This is a good value service close to Gare Du Nord. The only negative experience I had was the short walk between the station and the storage location - not the best part of town and I would be uncomfortable doing this late at night.
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Federico M.
Rating: 4 out of 5
following a purchase from 30/08/2024
The system (reservations, codes provided, etc.) works
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Pedro M.
Rating: 4 out of 5
following a purchase from 25/08/2024
Correu como o previsto.
Deveria estar aberto 24h.
Para o serviço prestado, é muito dinheiro, deveria ser mais barato.
M
Michael H.
Rating: 4 out of 5
following a purchase from 21/08/2024
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Léa F.
Rating: 4 out of 5
following a purchase from 23/08/2024
Very useful and easy to access. The door is a bit narrow and with large suitcases the place can feel cramped but it’s well maintained.
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Antonic W.
Rating: 4 out of 5
following a purchase from 25/08/2024
Muy buen lugar para guardar maletas y buen precio
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Karl B.
Rating: 4 out of 5
following a purchase from 21/08/2024
Easy login and the box is big
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Inga O.
Rating: 3 out of 5
following a purchase from 18/08/2024
The lock was much smaller, then expected. It was stated that 4 carry on luggage’s fit, however we hardly fitted 2. had to book a second one.
Response from CITY-LOCKER Paris
Thank for using our service Inga The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm) so that the number that can feat in on luggage depends of your locker size. So our lockers can feat up tu 4 luggaes ONLY and ONLY if the size of locker ins under or equal to the IATA format (55 x 35 x 20cm)
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Paula F.
Rating: 4 out of 5
following a purchase from 12/08/2024
Todo bien. Pero estaría bien que tuviera un baño
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Kin N.
Rating: 4 out of 5
following a purchase from 19/07/2024
Super easy to book & very convenient.
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Steven H.
Rating: 4 out of 5
following a purchase from 14/07/2024
Very good
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Alastair M.
Rating: 3 out of 5
following a purchase from 19/07/2024
It is not located at Chatelet Les Halles. It is about 15 minutes' walk away. This is a hassle when people have bulky luggage and are pressed for time. I resent being given inaccurate information when it is important.
Response from CITY-LOCKER Paris
Hello Alastair, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
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Melissa F.
Rating: 4 out of 5
following a purchase from 12/07/2024
Tout s'est bien passé lors de notre location. Il faut juste être à l'aise avec l'informatique sur son téléphone et pouvoir payer avec mais très sécurisé et plutôt bien placé! Je recommande!
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Théo C.
Rating: 3 out of 5
following a purchase from 21/07/2024
Practical but very expensive
Response from CITY-LOCKER Paris
Hello Théo, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Kerstin S.
Rating: 3 out of 5
following a purchase from 15/07/2024
We used three locker and had to go out of the storageroom and enter the doorcode before the lockercode worked. When we wanted to get the baggage out, one of the lockers didn't open. We had to try several times. To much money for the service we got.
Why is there no variety in timeslots? We only needed a straße for two hours and had to pay for a day. Thatfore we rate only average.
Response from CITY-LOCKER Paris
Hello Kerstin, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Emanuela S.
Rating: 4 out of 5
following a purchase from 19/07/2024
Good and easy solution! My advice: We would need more tariff plans based on baggage parking hours.
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Massimo M.
Rating: 4 out of 5
following a purchase from 13/07/2024
Good!
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Jens C.
Rating: 4 out of 5
following a purchase from 09/07/2024
Easy ordering process!
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Sarah L.
Rating: 4 out of 5
following a purchase from 13/07/2024
Well places and easy to use
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Louise C.
Rating: 4 out of 5
following a purchase from 17/07/2024
Advertised you could store 4 x carry on luggage bags, in reality it was it was only 2 cases.
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Nicolas B.
Rating: 3 out of 5
following a purchase from 07/07/2024
On-street keypad malfunctions: some buttons are tired and the keypad is so homey that you can't tell whether the button has worked or not (no sound or screen). Crazy prices and misleading advertising: we are told one price, but when it comes time to pay, it's double!...
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Response from CITY-LOCKER Paris
Hello Nicolas, Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris given the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
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Tanja A.
Rating: 3 out of 5
following a purchase from 14/07/2024
I think that you should offer a family discount as a family of four with suitcases need 2-3 lockers. meaning that you would have to pay 30-45 euro for a single day, which is expensive
Response from CITY-LOCKER Paris
Hello Tanja, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
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