CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Hello, Thank you for using our service and for giving us your feedback. In our constant effort to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve. Thank you very much.
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Nayara Modolo C.
Rating: 4 out of 5
following a purchase from 08/07/2024
the website works very well and provides all the necessary information, the location is good, but the cabinets are a little small for the price paid.
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Nuno A.
Rating: 4 out of 5
following a purchase from 07/07/2024
Front door isn't working well. Took me about 5 minutes to open, putting the right code, while Uber was waiting. Should replace the keyboard. All the rest was ok, but when you aren't able to open the main gate of the building...
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Javier A.
Rating: 4 out of 5
following a purchase from 05/07/2024
The Citi Lockers Paris procedure was simple and there were no problem doing it.
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Andrea H.
Rating: 4 out of 5
following a purchase from 28/06/2024
Eine super Möglichkeit sein Gepäck tagsüber loszuwerden. Onlinebuchung und Nutzung haben problemlos funktioniert. Die Lage ist perfekt zu den beiden Bahnhöfen und der Metro.
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M C.
Rating: 4 out of 5
following a purchase from 19/05/2024
Unfortunately citylocker wasn't that easy to find as said before but it worked rally good.
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Beril Selen K.
Rating: 4 out of 5
following a purchase from 05/07/2024
A little bit far away from gare de lyon as you said and also there is no exact description of your Place in Google maps so we had hard time to find it
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Daniel F.
Rating: 4 out of 5
following a purchase from 03/07/2024
I give it a four out of five stars because the lockers were small. But the business runs very well and the price was fair. Website works very well. Needed another locker immediately and was able to obtain one in 3 minutes. Good Internet technology!
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Francesca M.
Rating: 4 out of 5
following a purchase from 04/07/2024
Buon servizio,ma il box è piccolo. Arrivata sul posto ho dovuto prenderne un secondo perché il piccolo trolley non ci stava con la valigia più grande. Ed ecco che 30 € sono volate. Ma il servizio è chiaro e semplice
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Daria Z.
Rating: 4 out of 5
following a purchase from 27/06/2024
Good service, good position, simple using
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Rachel L.
Rating: 4 out of 5
following a purchase from 23/06/2024
The only issue we found was that once we'd booked it, the actual location was further away from the station than it sounded in the description.
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Raul L.
Rating: 4 out of 5
following a purchase from 25/06/2024
All ok, but it would said that the locker is so far from the station
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Christina L.
Rating: 4 out of 5
following a purchase from 25/06/2024
handling without any problems
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Patricia C.
Rating: 4 out of 5
following a purchase from 11/06/2024
La ubicación de las taquillas muy bien, para poder visitar la ciudad, y cerca del transporte en tren, para desplazarte.
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Andrew B.
Rating: 3 out of 5
following a purchase from 24/06/2024
Online sign in easy. Door access easy. Locker opening ok. Main difficulty is crowding. The space between the left side and right side kickers is too narrow. When one person is using their locker then nobody can pass by to another locker. This causes stress and some anger if someone is repacking their storage items.
Response from CITY-LOCKER Paris
Hello, Andrew Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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William B.
Rating: 4 out of 5
following a purchase from 26/06/2024
Great location and easy to use. Needs a cleanup and front door lock fixed. Otherwise- good!
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Oznur A.
Rating: 4 out of 5
following a purchase from 25/06/2024
Easy to use, would recommend it.
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Ethan R.
Rating: 4 out of 5
following a purchase from 25/06/2024
A little expensive but very safe
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Lisa M.
Rating: 3 out of 5
following a purchase from 20/06/2024
I never made it there! Can I get a refund?
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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SAFARI A.
Rating: 4 out of 5
following a purchase from 24/06/2024
great
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Milan K.
Rating: 4 out of 5
following a purchase from 17/06/2024
easy use, clear communication, easy to find, not cheap, large locker
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Eric F.
Rating: 3 out of 5
following a purchase from 07/06/2024
Accessibility could be described a bit better, with photos, maybe?
Response from CITY-LOCKER Paris
Hello, Eric Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Andreas Z.
Rating: 4 out of 5
following a purchase from 18/06/2024
All good
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HIROAKI K.
Rating: 4 out of 5
following a purchase from 10/05/2024
パリに飛行機で朝に到着し、その日の夜に電車でジュネーブに行く予定の間の観光で利用しました。
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Marco Francesco P.
Rating: 4 out of 5
following a purchase from 12/06/2024
Not very easy street...but good service
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Shalayne H.
Rating: 4 out of 5
following a purchase from 16/06/2024
The location was easy enough to find and access. Maybe I did something wrong when trying to book a locker but I only needed it for a few hours and couldn’t find an option for that so still had to pay for a full day. Otherwise, the process was easy and I would use again.
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Kara V.
Rating: 3 out of 5
following a purchase from 16/06/2024
Very good concept. We used it just for a half day and checking in was very fast and easy. We were lucky there were other people, because the code did not always work on the door.
We typed it in correctly but the door did not open. The people before us also had this issue. The door did not open with them.
Please check this :)
Response from CITY-LOCKER Paris
Bonjour Kara we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
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Joao S.
Rating: 4 out of 5
following a purchase from 08/06/2024
Nice Service
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AINHOA C.
Rating: 4 out of 5
following a purchase from 09/05/2024
The bottons didn't work very well, but the rest was perfect! thank you
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Vasco S.
Rating: 4 out of 5
following a purchase from 21/05/2024
Bem localizado e seguro
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ANDREY S.
Rating: 3 out of 5
following a purchase from 08/06/2024
Basically, the service works fine - guidance is clear, location is within a walking distance from both railway stations. The only thing misleading is the price - one would expect that 15 euros is the price for overnight keeping while in fact it's 15 euros for one day no matter when one drops the luggage and another 15 euros even if you collect at 08.00 in the morning! I would not use such expensive storage if it would be possible to find another storage with early collection time (before sqay 09.00)/
Response from CITY-LOCKER Paris
Hello ANDREY, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
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Cristina Helena D.
Rating: 4 out of 5
following a purchase from 21/04/2024
I was well taken care of.
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Dmytro K.
Rating: 4 out of 5
following a purchase from 08/06/2024
Все було добре. Знайти було не важко. Шафа дійсно велика. Чотири рюкзаки вмістилися. Можливо було б краще розширити час роботи хоча б до 23:00.
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Andrew L.
Rating: 4 out of 5
following a purchase from 07/06/2024
All service is auto automated and we had no issues using accessing the lockers.
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Sarah F.
Rating: 4 out of 5
following a purchase from 31/05/2024
Was very easy and quick to use, locker was big enough for a middle size bag and 2 smaller backpacks. Close to the train station, easy to find. But the lockers in the train station are actually cheaper than this offer.
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Rohit T.
Rating: 4 out of 5
following a purchase from 07/06/2024
the online service was fine.
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Richard B.
Rating: 4 out of 5
following a purchase from 09/06/2024
Easy booking, good location for the stations, the security of the door code and locker code system needs to be made clearer, are they unique to each user, or could anyone entering the lockers that day open any locker, because that's what it felt like.
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richard D.
Rating: 3 out of 5
following a purchase from 06/06/2024
It was not as close to the station as I expected….!
Response from CITY-LOCKER Paris
Hello richard, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
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Eloïse K.
Rating: 4 out of 5
following a purchase from 10/06/2024
Very practical and safe, but overpriced.
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Marie-Christine H.
Rating: 3 out of 5
following a purchase from 31/05/2024
Satisfied with customer service
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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