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S
Rating: 4 out of 5
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
I paid 37€ for 3 days. The service is good and practical but a bit expensive.
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Y
Rating: 4 out of 5
Clean. Easy to use. Close to the railway Station.
L
Rating: 4 out of 5
Good service
M
Rating: 4 out of 5
Locker a little small
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F
Rating: 4 out of 5
Very good, easy to remember, easy to find, easy to use, just a little expensive 15 € from 15h to 21h .
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U
Rating: 3 out of 5
Map with location would be helpful
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. We just want to remind you that a map is either on the website and on your booking confirmation Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
F
Rating: 4 out of 5
Ir was good
M
Rating: 4 out of 5
Delivers what it promises
R
Rating: 4 out of 5
Fairly easy to use. Could have been my error but I had to enter the door code 3 times to retrieve my bag. No clear guidance on how you get your bags if there is a malfunction. The bag owner may have had to leave France , will they post the bags to a foreign address?
S
Rating: 4 out of 5
We needed to store our suitcases so we could do some sightseeing, specifically the Eiffel Tower. We came directly from Gare Du Nord and fit 4 x small suitcases and 1x medium size in 2 lockers and we had space for 2 x backpacks as well. The locker storage was easy to find and use. Typing the codes in can take a couple of try’s but I had read that on previous reviews so I wasn’t worried and managed it eventually. I chose this place over other cheaper ones as I felt it was more secure. Overall very happy and allowed us to see the Eiffel Tower luggage free then travel straight on to Disneyland Paris after.
A
Rating: 4 out of 5
The site is very simple, the response is fast, and using the deposit is also very easy.
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S
Rating: 4 out of 5
Convenient locker, good location, easy to book. A bit pricey though, it would be nice to offer a half-day rate for example.
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C
Rating: 4 out of 5
The site is simple, but the prices "starting at 2€" are excessive.
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V
Rating: 4 out of 5
It was good, i would use again.
D
Rating: 3 out of 5
Está muy bien, pero el espacio es muy pequeño debería haber sillas baño y algo para cargar el móvil las taquillas no dan mucha sensación de seguridad
S
Rating: 4 out of 5
It was a little difficult to open, but otherwise everything was fine.
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C
Rating: 3 out of 5
I had trouble finding my way out of the garre. So we walked for a long time. Small space, not very practical when several customers are there at the same time. When we left, another customer found suitcases in the locker he'd reserved. We gave him ours.
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Response from CITY-LOCKER Paris
Hello, Carine Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
L
Rating: 3 out of 5
Royal location.
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P
Rating: 4 out of 5
easy to use
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N
Rating: 4 out of 5
Would highly recommend this service, especially if you have a lot of luggage and can't check into your accommodation early.
We had 1 medium sized suitcase and 1 small carry on suitcase and a backpack and we managed to fit it all into one locker. The site is pretty easy to navigate, once payment is made you get an immediate email with all details with access codes, which worked just fine for us. Show up, drop off your bags, go about your day and come back and access your bags again.
We had 1 medium sized suitcase and 1 small carry on suitcase and a backpack and we managed to fit it all into one locker. The site is pretty easy to navigate, once payment is made you get an immediate email with all details with access codes, which worked just fine for us. Show up, drop off your bags, go about your day and come back and access your bags again.
L
Rating: 4 out of 5
Works very safe, only lockers could be cheaper.
J
Rating: 3 out of 5
Had we only rented 1 locker, the review would be 4 stars but since we rented 2 and only 1 worked and I haven't been able to be refunded yet, I'm rating 3 stars because it is a great service to tourists. I just sent an email to [email protected] and hope to hear back and be refunded and I'll be happy to edit this review. Thank you!
Response from CITY-LOCKER Paris
Hello, Juliana Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. The refund has been done. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
L
Rating: 4 out of 5
The services is good and fast!
P
Rating: 4 out of 5
The first time we arrived, the door at the entrance was broken
K
Rating: 4 out of 5
The name "Gare de Lyon" is a bit misleading. The locker is closer to Bastille than Gare de Lyon, but if you plan ahead, it's a 10-minute walk (or bus ride).
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Response from CITY-LOCKER Paris
Thank you for using our service. That's why we've renamed the Bastille-Gare de Lyon locker, to make it less confusing for our customers.
R
Rating: 3 out of 5
Very practical but too expensive
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Response from CITY-LOCKER Paris
Hello Rolande, thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our Citylockers and wish you a good day!
T
Rating: 4 out of 5
good
F
Rating: 4 out of 5
El tamaño no es lo que pone en el web,solo cabe una maleta grande por casillero,por lo demás todo ok.Favil de gestionar.
H
Rating: 4 out of 5
Fine
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智
Rating: 4 out of 5
A little expensive for a short time user but very easy to book.
C
Rating: 4 out of 5
The website is easy to use and online booking is functional, even at the last minute. The Opera locker is relatively expensive.
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T
Rating: 3 out of 5
door was difficult to open due to technical issue
K
Rating: 4 out of 5
Not really great for big groups or more than one large luggage as the lockers and literally only fit one. But I would say super roomy for people with many small luggage bags and suitcases. Location is convenient and close to station to the airport. There is also space to open and repack luggage if needed.
M
Rating: 4 out of 5
easy to use, but price is a little bit high
C
Rating: 3 out of 5
It was very convenient. However, we had to rent 3 lockers because we were 4 people and could't fit more than 1 regular size suitcase in the locker.
E
Rating: 4 out of 5
Practical but expensive
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M
Rating: 3 out of 5
The floor was super dirty. We had to enter a code few times to open a locker. At the end we managed to use it and retrieve our bags safe so it was good. But definitely the whole
Space needs cleaning.
Space needs cleaning.
Response from CITY-LOCKER Paris
Hello, Marcin Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
S
Rating: 3 out of 5
O site induz em erro porque parece que o cacifo fica dentro da estação e não é verdade, fica muito longe quando se trás mochilas às costas. Demoramos uns bons 10-15 minutos a a chegar lá.
O cacifo é muito espaçoso.
O cacifo é muito espaçoso.
Response from CITY-LOCKER Paris
Hello Silvia, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
V
Rating: 4 out of 5
Muy fácil de usar y muy cómodo para dejar los bultos pudiendo disfrutar de la ciudad ligero.