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E
Rating: 4 out of 5
It is easy and convenient to book and it is safe.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
Fue facial de apresurar por Internet sin necesidad de bajar una app o registrarte.
R
Rating: 4 out of 5
The whole experience was seamless and very happy we chose city locker after checking many options. The only watchout is, after viewing the video on their website and measuring my luggage, I was still under the impression that 4 medium suitcases could fit in a single locker -- it's actually 4 of the small carryons. We had 1 large and 2 medium plus 2 backpacks and luckily ordered 2 lockers. I also really like that the outside door is locked and you need a code to get in. There were several people just trying to get in off the street without a code.
M
Rating: 3 out of 5
Easy but misleading booking, the locker should be called Bastille and not Gare de Lyon. It should be possible to choose the height of the locker.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
R
Rating: 4 out of 5
It was useful, the location was close to the metro and our bags were safe for the whole day. The price is really good, as the locker can hold a lot of bags- in my case it was 1 carry on, 2 full backpacks, and 2 purses. The only thing I did not like is that they give you 2 codes, 1 for the door and 1 for your locker, but we noticed that the door was always open and the code was never needed, which made it feel kind of unsafe (this was in March 2024 in the Opèra location). In the end, nothing happened, our bags were safe and it was the best option to enjoying our last day in Paris without the pressure of bags! I would definitely recommend it to anyone.
I
Rating: 4 out of 5
Es una buena opción y muy cómoda para dejar el equipaje y aprovechar unas horas por Paris
D
Rating: 4 out of 5
Very good.
The lockers are smaller than I expected. Verify well the sizes according with your number of luggage and sizes.
But everything worked out smoothly. :-) easy to work.
The lockers are smaller than I expected. Verify well the sizes according with your number of luggage and sizes.
But everything worked out smoothly. :-) easy to work.
C
Rating: 4 out of 5
easy booking and handling
J
Rating: 4 out of 5
very convenient service and fair price
C
Rating: 4 out of 5
Closer to Gare de l'est than to Gare Nord. It was raining so the floor inside was very wet.
M
Rating: 4 out of 5
The code could be more diversified from the other lockers
V
Rating: 4 out of 5
good location near the opera but expensive
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T
Rating: 4 out of 5
Convenient area. Easy to use.
A
Rating: 4 out of 5
The site is fairly easy to navigate. Purchasing was easy and quick.
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H
Rating: 4 out of 5
Easy to use , just a bit further from Les Halles than stated . Allow 15 mins to walk
A
Rating: 4 out of 5
Easy booking. Codes for opening site and locker received immediately.
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B
Rating: 3 out of 5
Inside the gare de l’est there are safe lockers for half the price and for 24 hours or even longer. I didn t know that. Otherwise I wouldn’t use city locker
Response from CITY-LOCKER Paris
Bonjour Behruz, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
A
Rating: 4 out of 5
Navigation simple et claire. Une photo de l’intérieur du locker serait un plus. Ou les dimensions du casier.
B
Rating: 4 out of 5
Using the service was easy with the exception of getting in at the beginning. I don't know why but the code wasn't working initially. We only used this for ~ 6 hours but it sure saved us time and lugging things around. All 3 carry ons and 3 backpacks fit in a locker. I liked that it was a little room that we could get our bearings together before heading back out for travel.
C
Rating: 3 out of 5
Too extensive and thé Dior IS Nevers closed, not secured enough
Response from CITY-LOCKER Paris
Hello Carole, We are sorry that you had trouble during your time in one of our storage, Regarding the price, it is 15 euros for 1 day of booking, it corresponds to a little bit more of 1 euro for 1 hour. Regarding the door, we had a technical issue during your visit but it has been fixed since, we are sorry you had to experience that problem. Have a great day from the City-Locker's team.
A
Rating: 4 out of 5
The site is working well
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D
Rating: 4 out of 5
It’s a good and safe place to store your luggage.
B
Rating: 3 out of 5
L'endroit est nickel par contre le prix lors de la simulation était de 8€ nous avons décidé de faire finalement la resa le Jr se notre venue et là c'etait 15€ donc un peu déçu par cela
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T
Rating: 4 out of 5
I did not do the ordering. It was done with two members of my admin team. I cannot comment on how easy or hard it was.
E
Rating: 4 out of 5
Cómodo de usar y bien localizado. Me pareció un poco caro, pero es mejor que ir todo el día cargado con las maletas
K
Rating: 4 out of 5
Simple enough to book the lockers.
H
Rating: 4 out of 5
ok for now
M
Rating: 4 out of 5
Easy to use. The only drawback is that the site refers to a locker that can hold 4 suitcases for airplane models, but it's actually 3. Apart from that, top satisfaction
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A
Rating: 4 out of 5
Simple, convenient booking.
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S
Rating: 4 out of 5
Lockers were great. The instructions were clear. But I wish the locker code would have been be more complex than just the gate code + locker number ( if someone sees you entering the gate code, it is very easy to access all lockers
I
Rating: 4 out of 5
Close to the gare du nord, easy to use, but just a bit over price if you use it for short time
V
Rating: 4 out of 5
easy access. However, the lockers are only just wide enough for 4 carry-on suitcases.
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S
Rating: 3 out of 5
Hours are limited and it's VERY expensive.
Response from CITY-LOCKER Paris
Hello, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
R
Rating: 3 out of 5
Not very ergonomic
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Response from CITY-LOCKER Paris
Hello Rénald Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
P
Rating: 4 out of 5
Easy, secure site
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M
Rating: 4 out of 5
Convenient and safe, with a small downside: the cleanliness of the cabins could be better (mud and dead leaves), especially for the daily price.
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J
Rating: 4 out of 5
It was very good. But I thought the location would be inside (or much closer) to Gare de Lyon
S
Rating: 4 out of 5
Fine
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A
Rating: 3 out of 5
It was easy to access the lockers and I felt safe leaving my luggage there.
Response from CITY-LOCKER Paris
Hello, Amanda Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
T
Rating: 3 out of 5
Well done and easy to use. However, the real price (which is not 2 euros per day) if you only stay for one day is not clearly enough displayed.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.