City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Conveniently located. Clean environment. The locking pads need update, buttons are very hard to operate.
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Eike M.
Rating: 4 out of 5
following a purchase from 20/01/2024
Working all good, I think the weekend rates are on the high side though
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Sabine C.
Rating: 3 out of 5
following a purchase from 20/01/2024
Effective but excessively expensive 15 euros for a few hours
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Response from CITY-LOCKER Paris
Hello Sabine, Thank you for using our service. For security reasons, we are unable to keep the boutique open 24 hours a day at the moment. All this information is clearly shown on our website and on the booking confirmations. However, we hope to see you again in one of our Citylockers and wish you a pleasant day.
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Tiphaine G.
Rating: 4 out of 5
following a purchase from 18/01/2024
Great place to drop off your stuff! Everything is very practical
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Aleksei P.
Rating: 4 out of 5
following a purchase from 14/01/2024
good
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Erica D.
Rating: 4 out of 5
following a purchase from 07/01/2024
Good service, not sure how it compares price-wise to other locker facilities as I didn't do much research beforehand.
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Sylvain R.
Rating: 3 out of 5
following a purchase from 16/01/2024
Unfortunately no price per hour
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Response from CITY-LOCKER Paris
Hello , Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day(8:00-22:00). We hope to see you again and wish you a pleasant day!
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Anne H.
Rating: 3 out of 5
following a purchase from 16/01/2024
Just a bit pricey
Response from CITY-LOCKER Paris
Anne Merci d’avoir utilisé notre service. Nous prenons bonne note de votre remarque que nous allons remonter au service concerné. Le prix de 15€/jour/4 bagages , soit 3,75€ du bagages pour la journée ce qui fait de notre service le moins cher de Paris aux vues du niveau de sécurisation du baggage que nous offrons. Nous prenons note de vos commentaires et ferons de notre mieux pour gagner vos 5 étoiles lors de votre prochaine visite. En espérant vous revoir bientôt.
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Philippe L.
Rating: 4 out of 5
following a purchase from 13/01/2024
Very good service, easy and efficient.
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Anne S.
Rating: 3 out of 5
following a purchase from 14/01/2024
Expensive. No instructions for the return of the suitcase.
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Response from CITY-LOCKER Paris
Hello Anne and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. As the baggage retrieval procedure is the same as for drop-off, we did not feel it necessary to specify this in order not to create any confusion. We look forward to seeing you again in better conditions.
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Hajar E.
Rating: 4 out of 5
following a purchase from 13/01/2024
Hhhh
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Vincent M.
Rating: 4 out of 5
following a purchase from 08/01/2024
Practical. A little expensive when you don't need to drop off your luggage for the day. The price could be adapted to the number of hours used.
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Francisca U.
Rating: 4 out of 5
following a purchase from 07/01/2024
The place was well located and easy to find. The system worked fine. But I found it extremely expensive. I only used it for 3 hours and had to pay the entire day fee (15 Euro) nevertheless.
It would be great if they had the chance to rent for hours or half a day.
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Álvaro Leonel E.
Rating: 4 out of 5
following a purchase from 07/01/2024
Nice and good service.
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Helga K.
Rating: 4 out of 5
following a purchase from 06/01/2024
Easy and convenient
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Andrew C.
Rating: 4 out of 5
following a purchase from 04/01/2024
Bit out the way from the train station but other than that a good idea and easy to use
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Rachel P.
Rating: 4 out of 5
following a purchase from 30/12/2023
Conveniently located close by the Eiffel Tower. The directions were easy to follow.
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Nolann F.
Rating: 4 out of 5
following a purchase from 02/01/2024
It was nice
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Abdellah Z.
Rating: 4 out of 5
following a purchase from 02/01/2024
It would be more transparent to be able to see the address details before making the payment.
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Camila A.
Rating: 3 out of 5
following a purchase from 27/12/2023
It's not immediately clear how the service works: it would be useful to indicate on the door that you must first register on your site before you can access the locker room. Unfortunately, during my visit all the lockers were occupied, and I didn't know this until after I'd booked and completed the transaction. In such cases, it would be useful to indicate at the entrance to the locker room, or even inside, that all the lockers are occupied.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We strongly recommend booking in advance, as we are often fully booked. We look forward to seeing you again in better conditions. Happy New Year 2024 The City-Locker's team
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Amandine L.
Rating: 3 out of 5
following a purchase from 01/01/2024
very practical it would be nice if the lockers were a bit bigger but it's practical all the same. but the cleaning on the other hand! a smell especially in the saint germain locker that was horrible it wasn't very clean it's not at all pleasant to put your things down in a place that smells so bad. maybe =that with the 1st of january there was no one to clean it. after that the first one we used didn't smell bad but it wasn't very clean either. but it's so practical that i'll use it again.
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Response from CITY-LOCKER Paris
Hello Amandine and thank you for taking the time to bring this problem to our attention. Please accept our apologies for the inconvenience. We have indeed had a problem with the maintenance staff who normally come every day. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again and wish you all the best for the New Year. The City Locker's Team
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Corman F.
Rating: 4 out of 5
following a purchase from 30/12/2023
Too far from quai branly
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Lauryn E.
Rating: 4 out of 5
following a purchase from 30/12/2023
The service was super easy to use, convenient and easy to book - and overall pretty affordable. My only complaint was that the size of the lockers was smaller than what seems adequate for anyone traveling for more than a weekend. We couldnt fit a suitcase and a carryon in the same locker. We could fit maybe 3 carry on bags in 1 locker and 1 large suit case and a back back in another. I would suggest offering some Larger size lockers!
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Eduardo M.
Rating: 4 out of 5
following a purchase from 22/12/2023
Great service, very easy to get to and use
Would be great to have an assisted door to easily enter when carrying many luggage
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Isis A.
Rating: 4 out of 5
following a purchase from 19/12/2023
The service itself is genius and excellent! The only thing i was a bit disappointed about was that the advertisement said i would pay about 5 euros a day per locker and i ended up paying 15 per locker. I was still happy to be able to safely store my luggage while I was busy being a tourist is the peotic city that is Paris!
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Mirjana U.
Rating: 4 out of 5
following a purchase from 17/12/2023
Excellent service but a bit far away from Chatelet metro.
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Sophanith N.
Rating: 4 out of 5
following a purchase from 08/12/2023
everything is acceptable, however the locker space is not much bigger as we expected.
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Eunice M.
Rating: 4 out of 5
following a purchase from 08/12/2023
It is an excellent idea. Good location, the price could be better or for the same price it should allow us to have the luggage there until later since no one is probably using it during the night.
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Fiona B.
Rating: 4 out of 5
following a purchase from 11/12/2023
A great option when all of Paris awaits, and your Airbnb booking hasn't yet begun or you want one more afternoon to vist your favorite spots before heading to the airport. But...every time I entered (four times in all), it took 5 or 6 attempts each time--by myself and other travelers--to access the shop.
I pushed the "Clear" button, which was not obviously marked, and nothing happened. After many attempts, it finally worked...I still don't know why, since it was the same action each time.
In the written instructions, "Deposit Code" might better be translated as "Locker Access Code." And "Deposit Number" as "Locker Number."
We strangers discussed in English, French, Italian, German, and Spanish how to access both the building and the lockers. A group effort proved successful.
I will absolutely use this service again!
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Michaela M.
Rating: 4 out of 5
following a purchase from 07/12/2023
Sarebbe meglio se fossero posizionati nei pressi delle stazioni della RER
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Saverio F.
Rating: 4 out of 5
following a purchase from 11/12/2023
15 € per depositare 2 valigie per un paio d’ore, sono troppi!
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Nelson O.
Rating: 4 out of 5
following a purchase from 10/12/2023
Simples e rápido, e sem duvida umas mais valia para não andar com as mochilas as costas.
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Aline M.
Rating: 4 out of 5
following a purchase from 08/12/2023
Very convenient service, easy to book. However, a rate for 1/2 day or 2-3 hours is missing.
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Carlos M.
Rating: 4 out of 5
following a purchase from 03/12/2023
Misleading information about the locker in Chatelet Les Halles ..... But after reservation i finally got the right address
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Amanda G.
Rating: 4 out of 5
following a purchase from 08/12/2023
It was easy to book a locker. It was a little bit far from the metro with all our luggage.
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Ghislaine C.
Rating: 4 out of 5
following a purchase from 22/11/2023
easy to use
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Ivan M.
Rating: 4 out of 5
following a purchase from 02/11/2023
Site is ok, your codes are sent via email, didn’t need customer service as everything was pretty straightforward and no issues when I turned up at the lockers.
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Iheb J.
Rating: 3 out of 5
following a purchase from 06/12/2023
Alright
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Response from CITY-LOCKER Paris
Hello, Thank you for using our service and for giving us your feedback. In our constant effort to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve. Thank you very much.
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