Customer reviews of CITY-LOCKER Paris

Easy and convenient

Bit out the way from the train station but other than that a good idea and easy to use

Conveniently located close by the Eiffel Tower. The directions were easy to follow.

It was nice

It would be more transparent to be able to see the address details before making the payment.

It's not immediately clear how the service works: it would be useful to indicate on the door that you must first register on your site before you can access the locker room. Unfortunately, during my visit all the lockers were occupied, and I didn't know this until after I'd booked and completed the transaction. In such cases, it would be useful to indicate at the entrance to the locker room, or even inside, that all the lockers are occupied.

very practical it would be nice if the lockers were a bit bigger but it's practical all the same. but the cleaning on the other hand! a smell especially in the saint germain locker that was horrible it wasn't very clean it's not at all pleasant to put your things down in a place that smells so bad. maybe =that with the 1st of january there was no one to clean it. after that the first one we used didn't smell bad but it wasn't very clean either. but it's so practical that i'll use it again.

Too far from quai branly

The service was super easy to use, convenient and easy to book - and overall pretty affordable. My only complaint was that the size of the lockers was smaller than what seems adequate for anyone traveling for more than a weekend. We couldnt fit a suitcase and a carryon in the same locker. We could fit maybe 3 carry on bags in 1 locker and 1 large suit case and a back back in another. I would suggest offering some Larger size lockers!

Great service, very easy to get to and use
Would be great to have an assisted door to easily enter when carrying many luggage

The service itself is genius and excellent! The only thing i was a bit disappointed about was that the advertisement said i would pay about 5 euros a day per locker and i ended up paying 15 per locker. I was still happy to be able to safely store my luggage while I was busy being a tourist is the peotic city that is Paris!

Excellent service but a bit far away from Chatelet metro.

everything is acceptable, however the locker space is not much bigger as we expected.

It is an excellent idea. Good location, the price could be better or for the same price it should allow us to have the luggage there until later since no one is probably using it during the night.

A great option when all of Paris awaits, and your Airbnb booking hasn't yet begun or you want one more afternoon to vist your favorite spots before heading to the airport. But...every time I entered (four times in all), it took 5 or 6 attempts each time--by myself and other travelers--to access the shop.
I pushed the "Clear" button, which was not obviously marked, and nothing happened. After many attempts, it finally worked...I still don't know why, since it was the same action each time.
In the written instructions, "Deposit Code" might better be translated as "Locker Access Code." And "Deposit Number" as "Locker Number."
We strangers discussed in English, French, Italian, German, and Spanish how to access both the building and the lockers. A group effort proved successful.
I will absolutely use this service again!

Sarebbe meglio se fossero posizionati nei pressi delle stazioni della RER

15 € per depositare 2 valigie per un paio d’ore, sono troppi!

Simples e rápido, e sem duvida umas mais valia para não andar com as mochilas as costas.

Very convenient service, easy to book. However, a rate for 1/2 day or 2-3 hours is missing.

Misleading information about the locker in Chatelet Les Halles ..... But after reservation i finally got the right address

It was easy to book a locker. It was a little bit far from the metro with all our luggage.

easy to use

Site is ok, your codes are sent via email, didn’t need customer service as everything was pretty straightforward and no issues when I turned up at the lockers.

Alright

Very interesting service so that you don't have to walk around with your bags between leaving the hotel and waiting for the train, but the price is exorbitant: €15 for 3 hours is really too much!

Easy yo use, and fast.

Definitely useful. I just found someone else’s stuff in the locker, which I found creepy. Although I want to imagine that someone must have not picked that up!

First you have to create an account on the site, then it's very simple: you receive the door and locker codes by text message and e-mail. However, as I only left my suitcase for 2 hours, I would have liked to have been charged by the hour, or even by the 1/4 hour...

Self service, was easy to access when I dropped off but had brief issues with the door when I picked up.

Un poco engorroso, complicado para acceder tuvimos que intentar muchas veces el código de la puerta y otras tantas la del locker. Pero de resto, funcional,veconomico y seguro

Nice service

Perfect service but price too high.

good

Was to expensive, even if I booked for half a day, the price was for the whole day.

No problem

Very welcoming, friendly and attentive staff if you don't have change, for example.

Clear, simple

While the site wants to attract customers with rates starting at 2 euros, the reality is that the rate is +18 euros per day. Opening hours are short, from 08:00 a.m. to 10:00 p.m. Reservations are required before you arrive to obtain your access code to the chamber.

Nice and safe but a bit expensive

Useful, but a 1/2-day rate is essential