City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Very interesting service so that you don't have to walk around with your bags between leaving the hotel and waiting for the train, but the price is exorbitant: €15 for 3 hours is really too much!
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Response from CITY-LOCKER Paris
Hello Chantal, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
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Emma L.
Rating: 4 out of 5
following a purchase from 05/12/2023
Easy yo use, and fast.
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Valentina C.
Rating: 4 out of 5
following a purchase from 04/12/2023
Definitely useful. I just found someone else’s stuff in the locker, which I found creepy. Although I want to imagine that someone must have not picked that up!
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Maud C.
Rating: 4 out of 5
following a purchase from 02/12/2023
First you have to create an account on the site, then it's very simple: you receive the door and locker codes by text message and e-mail. However, as I only left my suitcase for 2 hours, I would have liked to have been charged by the hour, or even by the 1/4 hour...
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Response from CITY-LOCKER Paris
Hello Maud Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
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Husnu Yalcin O.
Rating: 4 out of 5
following a purchase from 28/10/2023
Self service, was easy to access when I dropped off but had brief issues with the door when I picked up.
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Nairobi G.
Rating: 4 out of 5
following a purchase from 25/11/2023
Un poco engorroso, complicado para acceder tuvimos que intentar muchas veces el código de la puerta y otras tantas la del locker. Pero de resto, funcional,veconomico y seguro
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Nina S.
Rating: 4 out of 5
following a purchase from 26/11/2023
Nice service
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Serge P.
Rating: 4 out of 5
following a purchase from 22/11/2023
Perfect service but price too high.
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Yann F.
Rating: 4 out of 5
following a purchase from 27/09/2023
good
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Marcos Roberto B.
Rating: 4 out of 5
following a purchase from 17/11/2023
Was to expensive, even if I booked for half a day, the price was for the whole day.
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Curci A.
Rating: 4 out of 5
following a purchase from 21/11/2023
No problem
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Dominique M.
Rating: 4 out of 5
following a purchase from 22/11/2023
Very welcoming, friendly and attentive staff if you don't have change, for example.
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Ibrahim B.
Rating: 4 out of 5
following a purchase from 15/11/2023
Clear, simple
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Yann C.
Rating: 4 out of 5
following a purchase from 17/11/2023
While the site wants to attract customers with rates starting at 2 euros, the reality is that the rate is +18 euros per day. Opening hours are short, from 08:00 a.m. to 10:00 p.m. Reservations are required before you arrive to obtain your access code to the chamber.
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Response from CITY-LOCKER Paris
Hello Yann, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). To be even more precise in our reply, the rate is MAX 15€/day and not 18€. We hope to see you again and wish you a pleasant day!
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Aude M.
Rating: 4 out of 5
following a purchase from 18/11/2023
Nice and safe but a bit expensive
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Lydia G.
Rating: 3 out of 5
following a purchase from 18/11/2023
Useful, but a 1/2-day rate is essential
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Luc L.
Rating: 4 out of 5
following a purchase from 11/11/2023
practical and easy
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Michael H.
Rating: 4 out of 5
following a purchase from 10/11/2023
Everything worked out fine other than you have to press the buttons firmly in to open the doors
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Lang Ha P.
Rating: 3 out of 5
following a purchase from 14/11/2023
Clean lockers, safe place. However the size does not fit 4 x 24 inch suitcases. Only 2.
Also some are highly siruated which makes lifting heavy luggage bags into it very difficult.
Response from CITY-LOCKER Paris
Hello Lang Ha, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
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José María G.
Rating: 4 out of 5
following a purchase from 14/11/2023
Easy to use. Does not depend on an app
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Touret N.
Rating: 4 out of 5
following a purchase from 13/11/2023
Lack of information inside (I had to help other customers)
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Pablo H.
Rating: 4 out of 5
following a purchase from 13/11/2023
It could be cheaper because 15€ to leave the stuff is a bit expensive
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Vivienne R.
Rating: 4 out of 5
following a purchase from 12/11/2023
The setup is well organised and it was simple enough to access the facility.
I was struggling with a sore back on the day though, and I was very surprised when I discovered the locker was on the third level up. I had to hoist a 25kg suitcase up to head height with no-one to ask for help. I struggled and am a woman of medium to good strength. For someone less able this would be a show-stopper and make the service completely unusable.
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Kevin M.
Rating: 3 out of 5
following a purchase from 12/11/2023
Impractical code
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Response from CITY-LOCKER Paris
Hello #FIRSTNAME#, Thank you for using our service and for giving us your feedback. In our constant concern to improve our quality of service, could you please tell us if you have encountered any difficulties so that we can rectify any malfunctions and improve our service, and suggest a code format that you think would be more suitable and that would enable us to maintain the level of security we want to provide? Many thanks and we look forward to hearing from you at [email protected] and to seeing you again in one of our areas. We wish you a pleasant evening.
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Anna D.
Rating: 4 out of 5
following a purchase from 06/11/2023
Très bien
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France P.
Rating: 4 out of 5
following a purchase from 31/10/2023
The site is very well designed Easy to understand and book
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Sylvain B.
Rating: 4 out of 5
following a purchase from 31/10/2023
Ergonomic.
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Sylvie R.
Rating: 4 out of 5
following a purchase from 27/10/2023
Very easy to order
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Saran B.
Rating: 3 out of 5
following a purchase from 02/11/2023
Too expensive. Should have more options for size of lockers.
Response from CITY-LOCKER Paris
Hello, Saran Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Catherine C.
Rating: 4 out of 5
following a purchase from 31/10/2023
This is a safe place to leave your luggage; codes worked well. We took a metro from there to Chatelet as felt it would be too long a walk with our luggage. Would recommend this place.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/06/2023
Good conditions, easy to work with. More see 2.
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Deepak N.
Rating: 4 out of 5
following a purchase from 31/10/2023
Smooth
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Sarah T.
Rating: 4 out of 5
following a purchase from 25/10/2023
Relatively easy to find, secure location. Easy to follow instructions for using the lockers. Would say the lockers don't fit 4 cases easily!
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Petr M.
Rating: 3 out of 5
following a purchase from 23/10/2023
Surprisingly expensive to leave a small backpack in a storeroom for 3 hours.
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Response from CITY-LOCKER Paris
Hello Petr, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or a maximum of 3.75€ per baggage for one day (8:00-22:00). Question: why use our service if you think it's too expensive? Our prices are clearly displayed so you can see immediately how much it's costing you? We look forward to hearing from you and wish you a pleasant day!
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Fusae A.
Rating: 4 out of 5
following a purchase from 28/10/2023
The locker size was wide and easy to use.
The specified locker was easy to put at the bottom,but it was difficult to put heavy luggage at the top.
At the time of reservation,it is good to check the weight of the luggage.
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Jürgen H.
Rating: 3 out of 5
following a purchase from 16/09/2023
I have to enter the codes several times, that costs me a lor of time
Response from CITY-LOCKER Paris
Hello, Jürgen Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. As a reminder please dial your codes for the door as well as for the locker as it has been sent to you #xxxxxx# for the door and #xxxxxx#xx# for the locker In case of mistake you have to start from the beginning. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Armin K.
Rating: 4 out of 5
following a purchase from 16/10/2023
It worked
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Caroline F.
Rating: 4 out of 5
following a purchase from 26/10/2023
Well located, practical. Keypad panel for typing codes a little tired, needs repeating a few times.
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Emma W.
Rating: 4 out of 5
following a purchase from 23/10/2023
Easy to use, in a convenient location. Would be good if there were cheaper rates for a short length of time.
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Ide N.
Rating: 4 out of 5
following a purchase from 20/10/2023
Website is accessible and easy to use but the lockers are smaller than we were let to believe. There's no way a single locker can contain 4 normal-sized suitecases.
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