English 
A
Rating: 4 out of 5
Very practical!
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fine for a day, but for a few hours, it's overpriced!
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V
Rating: 3 out of 5
Location was alright and the instructions were easy to follow. But 12€for not even half a day is quite a lot...
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion, It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
V
Rating: 3 out of 5
I found it was very expensive (way more than the advertising said: 15€ per locker, when the ad stated "from 2€"). But we were already there with our luggage, so we paid for it. Instructions were not clear enough and we did not know how to operate. Fortunately, with other people's help we were able to figure it out. When we picked up our luggage, we had to help other people with the same problem. On the positive side, the place was fine and the lockers in very good condition.
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion, The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
A
Rating: 4 out of 5
Good, no problems to report.
Translated reviews
V
Rating: 4 out of 5
Good
V
Rating: 4 out of 5
Good location near the train station, easy to get into the room, and locker space is good, big enough for the suitcases. Good value for money, a secure place to leave your suitcases.
V
Rating: 4 out of 5
The only point of feedback is that I would also like to be able to pay by card. Not only by creditcard.
V
Rating: 4 out of 5
Spacious lockers, all legit, received codes via txt asap. Make a note to enter codes very slowly though!
V
Rating: 4 out of 5
It was easy to find and the size of the lockers were fantastic.
A
Rating: 3 out of 5
Super convenient and very central.
But the entry code didn't work.
And too bad it closes at 10pm. Another hour would be great.
Translated reviews
But the entry code didn't work.
And too bad it closes at 10pm. Another hour would be great.
A
Rating: 4 out of 5
Everything was perfect except that the code to open the front door never worked. Luckily, there were other people inside.
Translated reviews
V
Rating: 4 out of 5
It was very convenient. However, I had to redo the code many times to open the store door. That made us very uneasy. Is the connection bad?
V
Rating: 4 out of 5
They door on they street of they city locker was Open when wey arrive. But the service was incredible.
V
Rating: 4 out of 5
Great service, would love more of this. With WC included it’d give 6 stars
A
Rating: 4 out of 5
The site is easy to use, the price a little high
Translated reviews
V
Rating: 4 out of 5
Easy and comfortable
V
Rating: 4 out of 5
Nice place!
V
Rating: 4 out of 5
Excellent service, my only issue was the simple passcode that they gave me did not make my locker feel as secure as it could have been
A
Rating: 4 out of 5
I'm not a website whiz but everything went smoothly for the reservation and payment. The only negative point is that it's a bit far from the metro...
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V
Rating: 4 out of 5
Easy to use with codes on sms. Better if a little bit cheeper.
A
Rating: 4 out of 5
The locker didn't open the first time, so you have to be careful when typing in your code. I wasn't the only one in this situation... But the lockers are big, perfect for a large suitcase.
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V
Rating: 4 out of 5
Instructions on opening the locker could be better stated on site
A
Rating: 4 out of 5
Intuitive site
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A
Rating: 3 out of 5
Very good location, easy to get to. The lockers don't close properly, perhaps they should be refurbished.
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V
Rating: 4 out of 5
Everything fine except price, for the same service I've paid 5EUR in Vienna but 15EUR in Paris.
V
Rating: 4 out of 5
Need Google map to locate the place… it’s not the location issue.. just it’s paris.. large city likes a maze
A
Rating: 4 out of 5
conveniently located, a stone's throw from Arts et Métiers station.
Translated reviews
V
Rating: 4 out of 5
It was a very clean place and we felt safe leaving our luggage there. The only problem we had was to get into the room. We had some problems opening the door with the code. But in total: we were very happy with booking the locker.
V
Rating: 4 out of 5
It was great. Felt safe since it’s individually locked lockers + they are big enough for a couple carry on suitcases. Door was sticky so at first we thought the code wasn’t working.
A
Rating: 4 out of 5
practical site
Translated reviews
V
Rating: 4 out of 5
Navigation is easy and convenient
V
Rating: 4 out of 5
the code didn't work on the first few tries but then it was fine.
V
Rating: 4 out of 5
Great offer, well organised. Short distance to main station.
V
Rating: 4 out of 5
I am really satisfied with navigation on the website and it was easy to find the location. It helped me to have all code numbers for door and locker at hand on my arrival. However, I would have appreciated to find a table or kind of shelf to put the suitcase on while arranging things.
V
Rating: 3 out of 5
Site was ok although old
Response from CITY-LOCKER Paris
thank you for your feedback which allows us to evolve
V
Rating: 4 out of 5
Nice convenient location, but the space was rather small. (So when multiple parties were inside at the same time - which happened as we dropped off, and when we picked up - it was a challenge to move around and store, or remove your suitcases). Codes worked, but you had to enter the number slowly, and it sometimes took multiple tries. Don't know what we would have done without this service, so it was good to have it available - but the experience could have been better.
V
Rating: 3 out of 5
We were emailed a door code and it didn't work. We were in a rush and had to call the customer service line and wait for them to manually open the door which was frustrating
V
Rating: 4 out of 5
Email service was prompt.
V
Rating: 4 out of 5
Easy to book the locker.