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A
Rating: 4 out of 5
Convenient, reasonable rates, good location
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
We reserved two lockers in Opera (Paris) the day we arrived and the day we left. The last day, in one of our lockers there were things of other people, and fortunatelly, we met there a familiy that left us their locker because they were leaving. We could not contact quickly somebody from the company.
V
Rating: 4 out of 5
A convenient location for baggage storage.
A
Rating: 4 out of 5
Convenient service that worked well. The location is not ideal, far from the main train stations.
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V
Rating: 4 out of 5
could find everything
V
Rating: 4 out of 5
Nice service.
V
Rating: 4 out of 5
Site and order process worked as expected.
A
Rating: 4 out of 5
Serious service
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V
Rating: 3 out of 5
The service itself with the code for the door and the locker and everything was good. The neighbourhood that the building was in hoeverre, felt very unsafe.
V
Rating: 3 out of 5
too expensive
A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
No specific problems to report.
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V
Rating: 4 out of 5
Es caro si lo necesitas para poco tiempo
A
Rating: 4 out of 5
In the ad it says it costs 2€ in fact I paid 12€.
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Response from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
V
Rating: 4 out of 5
Good
A
Rating: 4 out of 5
Good location Very practical and efficient, the pitches are large 4 stars instead of 5: the lockers are starting to be very damaged
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A
Rating: 4 out of 5
The room is a bit gloomy and the price is very, very expensive for a single small suitcase. To be used only in exceptional circumstances, but it helped me out that day.
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A
Rating: 4 out of 5
Everything went very smoothly. The only difficulty was finding the location. The site needs better explanations. It's not easy to find when you're carrying a heavy suitcase.
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V
Rating: 3 out of 5
My rating would have been higher if they had had bigger room for leaving my 2 very big luggage
Response from CITY-LOCKER Paris
Hello, all our lockers have the same size, the dimensions are indicated on the website when you make your reservation. The size is: Feet: 1.57 x 2 x 2.79 Inches : 18 x 24 x 33.46 Centimers : 48 x 61 x 85
A
Rating: 4 out of 5
Practical Fair prices
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A
Rating: 3 out of 5
The keyboard is malfunctioning...
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V
Rating: 4 out of 5
Easy to find and to register
Lockers are very spacious
Lockers are very spacious
V
Rating: 4 out of 5
good
V
Rating: 4 out of 5
I had to book at the last minute and it was a bit cumbersome to validate the email, yadda yadda… but everything worked in the end.
the pricing model is a bit shady (ended up paying 12€ for, like, 3 hours), but at least the service was available
the pricing model is a bit shady (ended up paying 12€ for, like, 3 hours), but at least the service was available
V
Rating: 4 out of 5
the service was excellent but I think it was pretty expensive for only one day
V
Rating: 4 out of 5
a bit expensive for an automatic locker, but useful.
Can be more user friendly
Can be more user friendly
A
Rating: 4 out of 5
Very practical
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V
Rating: 3 out of 5
The place was dirty
Response from CITY-LOCKER Paris
Our lockers, as well as the premises are cleaned and disinfected several times a week by our maintenance staff.
A
Rating: 4 out of 5
good overall and practical for everything (booking, use...)
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A
Rating: 4 out of 5
Site ok, no particular problem.
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A
Rating: 3 out of 5
Correct
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A
Rating: 4 out of 5
Fast, safe and easy to access. An ideal service for enjoying the capital without having to pack too many suitcases.
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A
Rating: 4 out of 5
Top but a bit expensive
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A
Rating: 4 out of 5
Easy access and spacious. Too bad the lockers aren't accessible later at night.
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V
Rating: 4 out of 5
Ho usato questo servizio durante una breve visita alla città. Ho avuto qualche difficoltà con i codici di accesso ma sono stati risolti velocemente con una semplice telefonata. Molto comodo, armadio spazioso e pulito.
V
Rating: 3 out of 5
It's a very good idea and I would use again, there was enough space for 2 small suitcases and it was clean. But I was surprised to see that the front door which needed a code to enter was actually already open. It was broken and wouldn't close behind us either. So anyone can just walk in to the area where these lockers are. The lockers themselves are secure, are used by lots of people and there are also security cameras so felt OK to leave stuff there anyway.
V
Rating: 3 out of 5
Pratique mais pas très bien entretenu
Response from CITY-LOCKER Paris
Nos casiers, ainsi que les locaux sont nettoyés et désinfectés plusieurs fois par semaine par nos agents d’entretien.
A
Rating: 4 out of 5
A bit expensive ...
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Response from CITY-LOCKER Paris
Hello, thank you for your feedback. You can put 3 carry-on suitcases in 1 locker for €4 per suitcase, which is the cheapest rate in Paris.
V
Rating: 4 out of 5
a bit away from Chatelet-Les _Halles metro station, but fine there was another station at short distance. The lockers was pretty large.
V
Rating: 3 out of 5
al regresar para recoger la maleta del locker el sistema no funcionaba, ninguno de los lockers abria por lo que tuvimos que llamar a la asistente del espacio y no pudo solucionar el inconveniente hasta que uno de los cliente pudo ver que habian desenchufado el sistema de la electiricidad. Deben cuidar mucho el sistema electrico ya que hubo personas que se tuvieron que ir sin su maleta , inclusive varios perdieron el vuelo
Response from CITY-LOCKER Paris
Gracias por su devolución, olvidó especificar que enviamos un técnico en el lugar que resolvió el problema. El técnico llegó al sitio menos de 15 minutos después de su llamada.