CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Practical service, easy to use and located in places suitable for tourists. The only downside is the price of €15 regardless of the duration of use. A price adaptable to the duration would provide a better service for short-term tourists.
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Response from CITY-LOCKER Paris
Thank you for using our service. We take note of your comment which we will forward to the relevant department. The price of €15/day/4 bags makes our service the cheapest in Paris considering the level of baggage security, which is €3.75/day/bag - €0.26/hour/bag. We look forward to seeing you again in one of our CITY-LOCKER luggage storage spaces.
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Karin F.
Rating: 4 out of 5
following a purchase from 12/04/2025
At the station and simple handling! Not cheap, but for the size of the boxes, the daily price is very reasonable.
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Marco S.
Rating: 4 out of 5
following a purchase from 10/04/2025
Great service, very convenient and practical. I don't give the fifth star just because of the cost. But for the rest, I recommend it to anyone traveling.
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Béatrice M.
Rating: 4 out of 5
following a purchase from 10/04/2025
Very convenient service. Large locker that can accommodate several pieces of luggage. Only small stress: upon our return, the coded entrance door would not open. Fortunately, we were able to contact an operator by phone who opened it for us remotely.
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Gisele Cimony da S.
Rating: 4 out of 5
following a purchase from 09/04/2025
Better prices for few hours
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Karel N.
Rating: 4 out of 5
following a purchase from 05/04/2025
Location is good. The outside door was hard to open. Many people were struggling with it. After a few attempts we got in. If somebody else lets you in, you cannot open your locker!
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
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Valérie L.
Rating: 4 out of 5
following a purchase from 16/03/2025
Well located. Locker big enough for my large suitcase, backpack, and shopping bags. Easy access with code.
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Simone D.
Rating: 4 out of 5
following a purchase from 05/04/2025
Excellent service, the place a bit dirty.
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Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice weekend and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
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Gabrielle B.
Rating: 4 out of 5
following a purchase from 03/04/2025
Very practical and well located
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Juan Carlos D.
Rating: 4 out of 5
following a purchase from 07/03/2025
Comfortable. A bit expensive.
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Brooke N.
Rating: 3 out of 5
following a purchase from 01/04/2025
We rented a locker (1/4) that never opened for us with the code.
Response from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
Les avez vous contacté?
Vous trouverez également un grand nombre de réponses aux questions que vous pouvez vous poser en consultant la rubrique FAQ de notre site internet.
Les réponses qui vous sont apportées sont en 6 langues.
En espérant vous avoir apporté les précisions nécessaires, nous espérons vous revoir au sein de l’une de nos consignes CITY-LOCKER.
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Pierre B.
Rating: 3 out of 5
following a purchase from 01/04/2025
very expensive service, not indicated at the foot of the cathedral and poorly signposted in the streets
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris and for entrusting us with your bags. We are sorry if you found our service expensive; we always strive to offer the best service at the best available price while guaranteeing the highest level of security for your luggage. We will never do enough to keep your most precious belongings safe. We apologize if the location of our storage did not suit you. However, the addresses of the storage facilities are clearly indicated on the website just before making a reservation, along with a map that allows you to locate it in terms of duration and distance from your departure point. We look forward to seeing you again at CITY-LOCKER.
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Vincent D.
Rating: 4 out of 5
following a purchase from 29/03/2025
Practical and easy to use. It would be interesting to offer a reduced rate for a shorter duration than a day. In addition to being more attractive for those who stay for a short time, it would free up spaces for others.
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Artemis B.
Rating: 4 out of 5
following a purchase from 23/03/2025
Satisfied from the services provided. The locker was smaller than described but feats 1 large and 1 cabin suitcase.
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denis C.
Rating: 4 out of 5
following a purchase from 26/03/2025
Practical, reasonably priced. The front door keypad doesn't work very well.
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Amandine M.
Rating: 4 out of 5
following a purchase from 24/03/2025
The entrance door keypad was malfunctioning, I had to try several times. Otherwise, everything is okay, and the place is clean.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris and for taking the time to bring this issue to our attention. Being very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service to better satisfy our clients. We look forward to seeing you again under better conditions at one of our CITY-LOCKER storage facilities.
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ANNE D.
Rating: 4 out of 5
following a purchase from 23/03/2025
A bit difficult at first to enter. It's not easy for people who are not very familiar with all the codes. I don't know if it could be simpler. But I managed, that's the main thing. Thanks again, Anne Delorme.
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Michel B.
Rating: 3 out of 5
following a purchase from 19/03/2025
I sent you an email without a response to request access later in the evening for the end of shows, for example.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris. For the moment, and for security reasons, it is not possible to keep the shop open 24/7, we are sorry. A reminder of this information is clearly stated on our website and on the reservation confirmations. We wish you a pleasant day and hope to see you again soon at one of our CITY-LOCKER storage facilities.
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Myriam B.
Rating: 4 out of 5
following a purchase from 17/03/2025
A bit far from the Gare de Lyon with a big suitcase.
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Simone Pietro R.
Rating: 3 out of 5
following a purchase from 16/03/2025
I found the price quite expensive: 15 euros for a couple of hours. When I came back to pick up my luggage, I couldn't enter the code on the keyboard; it seemed not to work. Fortunately, there was a couple inside who were about to leave, and they opened the door for me.
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
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Carole C.
Rating: 3 out of 5
following a purchase from 18/03/2025
The locker was ok and practicle but it was very difficult to enter in the locker space. I had to do the code 4 times with no success and ask for a tourist help. So anxious time. Unless this point . The locker was clean and correct.
Response from CITY-LOCKER Paris
Hello,
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
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Marie P.
Rating: 4 out of 5
following a purchase from 14/03/2025
The locker was smaller than I thought but fine for my suitcase. I was very lucky to have a locker downstairs because I would never have been able to carry my 26-kilo suitcase upstairs alone. Very secure codes, perfect.
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Eliane S.
Rating: 3 out of 5
following a purchase from 15/03/2025
Good for leaving the suitcases but the locker is too small for 4 suitcases, even though they are cabin size. I had to reserve a second one, which is a shame.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris. We remind you of the size of our lockers which are specified on our website: L.48cm H.61cm P.85cm This dimension is suitable for most large suitcases and can hold up to 4 international IATA cabin luggage (55 x 35 x 20cm). Please remember, as with airlines, to check the dimensions of your luggage. We look forward to seeing you again at CITY-LOCKER.
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Anna B.
Rating: 3 out of 5
following a purchase from 16/03/2025
Too expensive for the service offered
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
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didier M.
Rating: 4 out of 5
following a purchase from 12/03/2025
Very good
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Gaël B.
Rating: 4 out of 5
following a purchase from 15/03/2025
A bit too expensive after all
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Mario G.
Rating: 4 out of 5
following a purchase from 14/03/2025
Very practical but we would have liked a larger locker
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Sandrine R.
Rating: 3 out of 5
following a purchase from 12/03/2025
Very convenient access and well located. BUT when you arrive with a 20kg suitcase and have a locker up high, it's very difficult! It would be good to ask if you want a locker on the bottom or if it doesn't matter.
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris. Our hotline is available from 8 AM to 10 PM every day to answer your questions and assist you in case of difficulties. In case of technical problems, our hotline can help you open your locker or the door, assist you in the booking process, or send a technician in case of more serious issues. You could have contacted them to request a locker change. We would have been very happy to change your locker for you. You will also find a large number of answers to questions you may have by consulting the FAQ section of our website. The answers provided are in 6 languages. Hoping to have provided you with the necessary clarifications, we hope to see you again at one of our CITY-LOCKER storage facilities.
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Alba H.
Rating: 3 out of 5
following a purchase from 14/03/2025
It was good but it was very difficult to open the door
Response from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
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Davide G.
Rating: 3 out of 5
following a purchase from 08/03/2025
The lock of the locker n.11 does not work properly, it can be opened just pulling the door of the locker.
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Response from CITY-LOCKER Paris
Hello, Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have you called the hotline open from 8am to 10pm to ask for a change of locker? For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris. CITY-LOCKER’s Team.
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Fernando F.
Rating: 4 out of 5
following a purchase from 07/03/2025
Très pratique, assez volumineux, suffisant pour trois valises cabines. L'usage est très simple. L'unique bémol c'est l'impossibilité de louer par heure. On a dû payer 12 euros la journée pour 4 heures.
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Marjorie O.
Rating: 4 out of 5
following a purchase from 09/03/2025
Super and secure
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Véronique D.
Rating: 4 out of 5
following a purchase from 08/03/2025
easy-to-follow procedure. Premises fairly close to a metro station
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Maryline B.
Rating: 4 out of 5
following a purchase from 06/03/2025
No worries when I booked and left my luggage!
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Carme G.
Rating: 3 out of 5
following a purchase from 01/03/2025
I recommend it. It worked very well for us.
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Response from CITY-LOCKER Paris
Bonjour,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris. et de nous avoir fait votre feed back,
In a constant desire to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve our service. You can contact us at [email protected].
A big thank you and we hope to see you back soon in one of our CITY-LOCKER slogans.
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Elisenda Y.
Rating: 4 out of 5
following a purchase from 28/02/2025
Easy access, lockers not very clean
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Romain L.
Rating: 4 out of 5
following a purchase from 28/02/2025
Very practical but a bit expensive for only a few hours.
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Mariana A.
Rating: 4 out of 5
following a purchase from 26/02/2025
They must have a toilet
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Monique N.
Rating: 4 out of 5
following a purchase from 03/02/2025
Very easy
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Frédéric H.
Rating: 4 out of 5
following a purchase from 15/02/2025
The price could be modulated in 2 periods during the day.... But the service is TOP
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