Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
5 9 882 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 3 and 5 stars

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I
Isabelle S.
Rating: 5 out of 5
following a purchase from 20/03/2025
Practical, clear, well located
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Jodie M.
Rating: 5 out of 5
following a purchase from 20/03/2025
Really easy to book, easy to use, easy to find, super convenient!
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Iris K.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very useful, great location, easy to access. We would have liked to access it earlier in the morning, but other than that it was great!
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Stephanie K.
Rating: 5 out of 5
following a purchase from 20/03/2025
Easy to book and use, would use again
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Edel B.
Rating: 5 out of 5
following a purchase from 20/03/2025
Excellent service, very easy to use. No issues
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Lucia C.
Rating: 5 out of 5
following a purchase from 19/03/2025
Everything fit perfectly, the storage was super secure. Would do it again and also recommend it.
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Philippe W.
Rating: 5 out of 5
following a purchase from 20/03/2025
Perfect service! No waiting, secure location, competitive price.
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Ryan H.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very easy process and good location. Thank you :)
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Andrea D.
Rating: 5 out of 5
following a purchase from 20/03/2025
Everything perfect, in one locker we put 1 small suitcase and 4 backpacks plus coats etc. Everything is great.
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Kerry B.
Rating: 5 out of 5
following a purchase from 19/03/2025
Brilliant idea. Saved us dragging our luggage around Paris. Thank you very much! Easy to book with clear and simple instructions of use when we arrived
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Adam L.
Rating: 5 out of 5
following a purchase from 20/03/2025
Easy and convenient storage in central Paris.
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Matteo C.
Rating: 5 out of 5
following a purchase from 20/03/2025
Good service!
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Vanessa T.
Rating: 5 out of 5
following a purchase from 20/03/2025
Very good experience, it was comfortable and safe, we left our things almost all day without any issues and the price was good.
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M. G.
Rating: 5 out of 5
following a purchase from 19/03/2025
All good, very comfortable
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Vladimir P.
Rating: 5 out of 5
following a purchase from 19/03/2025
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Michelle S.
Rating: 5 out of 5
following a purchase from 19/03/2025
Was very smooth operation that went exactly as expected. Was very helpful to be able to store our luggage after checkout and know it was secure.
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Natalie R.
Rating: 5 out of 5
following a purchase from 18/03/2025
Great option to safely store your bags when you can’t access your Airbnb. Easy to access.
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Scott S.
Rating: 5 out of 5
following a purchase from 19/03/2025
This was exactly what we needed, we had an early checkout and a later flight. City-Locker was easy to get into to store our luggage and very secure.
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Natalia F.
Rating: 5 out of 5
following a purchase from 16/03/2025
To walk with the luggage from the RER station is a bit far. Otherwise, everything is perfect.
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María Soledad M.
Rating: 5 out of 5
following a purchase from 18/03/2025
Clean site, easy access and as detailed, a locker for 4 cabin suitcases.
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Mª Sandra M.
Rating: 5 out of 5
following a purchase from 15/02/2025
Ubicación perfecta. Cómodo y fácil. Me encantó
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Bruno A.
Rating: 5 out of 5
following a purchase from 20/02/2025
Very practical, I recommend it.👏🏻
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Miguel Ángel V.
Rating: 5 out of 5
following a purchase from 02/02/2025
Simple use and good location of the locker
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Gloria M.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very comfortable
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Miriam C.
Rating: 5 out of 5
following a purchase from 18/03/2025
really good
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Simone Pietro R.
Rating: 3 out of 5
following a purchase from 16/03/2025
I found the price quite expensive: 15 euros for a couple of hours. When I came back to pick up my luggage, I couldn't enter the code on the keyboard; it seemed not to work. Fortunately, there was a couple inside who were about to leave, and they opened the door for me.
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
A
Angel A.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very comfortable
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Tiina S.
Rating: 5 out of 5
following a purchase from 12/03/2025
The location was convenient and the system worked well. However, the door didn’t open with the code when we came to collect our luggage. Another client had the same problem and called the phone number indicated. Nobody answered but the door opened.
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ITZIAR S.
Rating: 5 out of 5
following a purchase from 18/03/2025
Easy use, safe and well located!
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claire M.
Rating: 5 out of 5
following a purchase from 17/03/2025
Practical and simple to use.
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JULIE M.
Rating: 5 out of 5
following a purchase from 16/03/2025
Easy to access, very well located, clean, nothing to complain about.
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Carole C.
Rating: 3 out of 5
following a purchase from 18/03/2025
The locker was ok and practicle but it was very difficult to enter in the locker space. I had to do the code 4 times with no success and ask for a tourist help. So anxious time. Unless this point . The locker was clean and correct.
Response from CITY-LOCKER Paris
Hello,

Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
B
Benoist C.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very convenient and easy to use service.
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Sofia S.
Rating: 5 out of 5
following a purchase from 18/03/2025
The buttons to enter through the door were very hard to press.
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Gabriele M.
Rating: 5 out of 5
following a purchase from 17/03/2025
1 : Comfortable and fast
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Davide C.
Rating: 5 out of 5
following a purchase from 18/03/2025
0 : .
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AGNES G.
Rating: 5 out of 5
following a purchase from 15/03/2025
Top!
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Pierre R.
Rating: 5 out of 5
following a purchase from 15/03/2025
Very convenient and well located
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Micaela M.
Rating: 5 out of 5
following a purchase from 17/03/2025
A stone's throw from the station. Very convenient and safe.
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Heinrich H.
Rating: 5 out of 5
following a purchase from 17/03/2025
Everything worked fine!
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