Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
5 9 882 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 3 and 5 stars

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R
Raisa T.
Rating: 5 out of 5
following a purchase from 15/03/2025
Very safe and eaily accessed
M
Mathilde O.
Rating: 5 out of 5
following a purchase from 16/03/2025
very convenient, and a 5-minute walk from the opera.
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Dirk D.
Rating: 5 out of 5
following a purchase from 17/03/2025
Booking was easy, the use of the locker was without any problems.
S
Sara D.
Rating: 5 out of 5
following a purchase from 15/03/2025
All good
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Danielle G.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very well, a bit expensive but good. Thank you, best regards.
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Nuno M.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very good
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Davide D.
Rating: 5 out of 5
following a purchase from 16/03/2025
Top
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Alexander B.
Rating: 5 out of 5
following a purchase from 16/03/2025
Everything worked perfectly
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Sabrina G.
Rating: 5 out of 5
following a purchase from 15/03/2025
Comfortable. Clear instructions.
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Jon T.
Rating: 5 out of 5
following a purchase from 16/03/2025
Ok
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Eliane S.
Rating: 3 out of 5
following a purchase from 15/03/2025
Good for leaving the suitcases but the locker is too small for 4 suitcases, even though they are cabin size. I had to reserve a second one, which is a shame.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris. We remind you of the size of our lockers which are specified on our website: L.48cm H.61cm P.85cm This dimension is suitable for most large suitcases and can hold up to 4 international IATA cabin luggage (55 x 35 x 20cm). Please remember, as with airlines, to check the dimensions of your luggage. We look forward to seeing you again at CITY-LOCKER.
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Alexandra N.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very practical, a bit expensive
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Anna B.
Rating: 3 out of 5
following a purchase from 16/03/2025
Too expensive for the service offered
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
K
Kevin L.
Rating: 5 out of 5
following a purchase from 15/03/2025
Excellent service. Very convenient and easy to use. Only took a couple of minutes to drop and collect our bags. Short walk from Gare Du Nord.
F
Francesca L.
Rating: 5 out of 5
following a purchase from 15/03/2025
Excellent
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Stéphanie T.
Rating: 5 out of 5
following a purchase from 16/03/2025
Practical, easy and simple
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Darrell B.
Rating: 5 out of 5
following a purchase from 16/03/2025
We would have never made it to the Eiffel Tower in time without city locker. It delivered as advertised. It was easy to use and we were able to secure our belongings and enjoy Paris and the Eiffel Tower without worrying about luggage. It simplified our trip planning and saved us time and money!
J
Jean-Marie M.
Rating: 5 out of 5
following a purchase from 15/03/2025
Très bon service. Merci
G
Gessica L.
Rating: 5 out of 5
following a purchase from 15/03/2025
Close to the Maubert Mutualité metro station, just a stone's throw from Notre Dame. Excellent service. Easy to use and safe. Highly recommended.
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Ainhoa B.
Rating: 5 out of 5
following a purchase from 12/03/2025
The size was very good, we managed to fit 2 cabin suitcases, a bag, and a backpack.
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Tauleigne K.
Rating: 5 out of 5
following a purchase from 14/03/2025
Très bon accueil Chambre très agréable Ravie de mon séjour
F
Fabiola B.
Rating: 5 out of 5
following a purchase from 14/03/2025
I liked that it was a self-service. Convenient location.
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Anthony P.
Rating: 5 out of 5
following a purchase from 15/03/2025
Easy to use. Simple to find. Secure.
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Solene V.
Rating: 5 out of 5
following a purchase from 23/02/2025
Perfect! Very convenient service that avoids leaving your suitcase in a store and being dependent on schedules.
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Francisco Javier G.
Rating: 5 out of 5
following a purchase from 15/03/2025
Todo muy sencillo y rápido, lo recomiendo.
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Carla N.
Rating: 5 out of 5
following a purchase from 06/03/2025
Practical, safe, and easy-to-use site.
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Mattia B.
Rating: 5 out of 5
following a purchase from 02/02/2025
Perfect service!
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Srdjan A.
Rating: 5 out of 5
following a purchase from 15/03/2025
10 stars ;)
M
Manuel B.
Rating: 5 out of 5
following a purchase from 15/03/2025
Everything ok
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Jaime N.
Rating: 5 out of 5
following a purchase from 15/02/2025
Everything perfect
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Giulio C.
Rating: 5 out of 5
following a purchase from 13/03/2025
Ottimo servizio!
P
Paul L.
Rating: 5 out of 5
following a purchase from 13/03/2025
Easy to use and convenient to Gare du Nord and Gare de l'Est.
N
nicolas B.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very practical
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Anna R.
Rating: 5 out of 5
following a purchase from 14/03/2025
Nice and secure place to leave luggage when you need to wait for your flight.
F
Faustyna H.
Rating: 5 out of 5
following a purchase from 08/03/2025
Super easy and efficient experience!
E
emilie D.
Rating: 5 out of 5
following a purchase from 14/03/2025
Perfect ! Easy and safe
F
Francesca S.
Rating: 5 out of 5
following a purchase from 14/03/2025
Bene
C
Christine B.
Rating: 5 out of 5
following a purchase from 14/03/2025
It should be specified that the reservation must be made in advance, we struggled a bit with the reservation in front of the door, this may be due to my age 😂 73 years old 😂 A very quick phone assistance was able to help us. A very good solution.
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Mariana M.
Rating: 5 out of 5
following a purchase from 13/03/2025
Top
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Sandrine R.
Rating: 3 out of 5
following a purchase from 12/03/2025
Very convenient access and well located. BUT when you arrive with a 20kg suitcase and have a locker up high, it's very difficult! It would be good to ask if you want a locker on the bottom or if it doesn't matter.
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris. Our hotline is available from 8 AM to 10 PM every day to answer your questions and assist you in case of difficulties. In case of technical problems, our hotline can help you open your locker or the door, assist you in the booking process, or send a technician in case of more serious issues. You could have contacted them to request a locker change. We would have been very happy to change your locker for you. You will also find a large number of answers to questions you may have by consulting the FAQ section of our website. The answers provided are in 6 languages. Hoping to have provided you with the necessary clarifications, we hope to see you again at one of our CITY-LOCKER storage facilities.
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