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C
Rating: 5 out of 5
parfait
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 612 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
Expensive. No instructions for the return of the suitcase.
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Response from CITY-LOCKER Paris
Hello Anne and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. As the baggage retrieval procedure is the same as for drop-off, we did not feel it necessary to specify this in order not to create any confusion. We look forward to seeing you again in better conditions.
F
Rating: 5 out of 5
Very convenient service!
M
Rating: 5 out of 5
No left luggage in Gare du Nord station so this was a life-saver
E
Rating: 5 out of 5
Servizio gestito perfettamente.
C
Rating: 5 out of 5
Very good service!
O
Rating: 5 out of 5
Very practical and easy to access.
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G
Rating: 5 out of 5
Instructions to enter the "shop" and open/close the locker arrived as soon as the payment had been done and it was very easy to lock all our bags. Really usefull
H
Rating: 5 out of 5
Very efficient online ordering.
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M
Rating: 5 out of 5
Good service, booked two box, all ok.
G
Rating: 5 out of 5
Fast and Easy service
Y
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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A
Rating: 5 out of 5
Gare de Lyon lockers were clean and easy to find. Instructions were clear. Let very secure.
S
Rating: 5 out of 5
Easy to find, quick access, and a place to warm up for a few mins while dropping our bags for a busy day in town.
I
Rating: 5 out of 5
Easy to use, lockers only fit 4 carryons, like they say. They were accesible.
C
Rating: 5 out of 5
Very simple process of booking. Good size lockers
C
Rating: 5 out of 5
Easy and convenient
P
Rating: 5 out of 5
Super convenient! Online booking and payment, no need to queue to drop off or pick up your luggage, very reasonable price: one box can hold at least 2 carry-on suitcases, plus coats and small bags... There were 4 of us, so as a precaution I booked 2 boxes. City locker Paris on rue de Lyon is right next to the Bastille metro station, so there's no need to travel miles.
Access is by code at the front door. Once inside, simply go to the terminal and follow the on-screen instructions to unlock your box.
Translated reviews
Access is by code at the front door. Once inside, simply go to the terminal and follow the on-screen instructions to unlock your box.
A
Rating: 5 out of 5
Quick and easy.
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M
Rating: 5 out of 5
Superb concept, quick and easy to use
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P
Rating: 5 out of 5
Is safe, an easy
A
Rating: 5 out of 5
easy and quick to use, close to Gare du Nord
E
Rating: 5 out of 5
It was very easy to access the room and the lockers. There is no chaperon but the instructions sent are very easy to follow. I would highly recommend it.
S
Rating: 5 out of 5
Very good location, very good secure service, I recommend!
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V
Rating: 5 out of 5
Excellent positions and services
G
Rating: 5 out of 5
Great service
L
Rating: 5 out of 5
Fast, safe and practical!
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F
Rating: 5 out of 5
functional and easy to use.
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A
Rating: 5 out of 5
Ottimo servizio.
A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
trop pratique comme concept
D
Rating: 5 out of 5
No issues,
M
Rating: 5 out of 5
Very practical and simple.
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J
Rating: 5 out of 5
Super simple, very close to the main stores, very clean and well signposted.
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V
Rating: 5 out of 5
Great service, not too far from the metro stations. Convenient.
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F
Rating: 5 out of 5
Very useful and simple!
K
Rating: 5 out of 5
Very safe .
F
Rating: 5 out of 5
Easy to reach and to access.
Enough space for at least three luggage.
Enough space for at least three luggage.
A
Rating: 5 out of 5
simple practical
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A
Rating: 5 out of 5
The instructions that was given was very clear so we didn’t have any problems when we used their luggage locker.