Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 3 and 5 stars

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/04/2023
Nearer east station than Gare de Nord
Response from CITY-LOCKER Paris
Hello Juliet, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2023
very practical, instinctive
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Response from CITY-LOCKER Paris
Stephanie We would like to thank you most sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with a quality service and a response adapted to your needs.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/04/2023
good
Response from CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/04/2023
Perfect
Response from CITY-LOCKER Paris
Hello Boryana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2023
So easy to be booked! Just some clicks to get the possibility to enjoy the city without luggages. Several useful location to choose from. Big boxes and easy mechanism to drop off and pick!
Response from CITY-LOCKER Paris
Hello Valentina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/04/2023
Excelente servicio y buena ubicación.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2023
everything is well explained and easy to understand!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2023
Comodissimo!
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/04/2023
Great service, it’s easy to book a locker. The website was clear, easy to use and confirmation came immediately. Nice job!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2023
Muito bem situada e de fácil utilização.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2023
Everything worked fine! There's even a QR Code to scan in case anyone needs help/advice. Can't go wrong with city locker.
Response from CITY-LOCKER Paris
Hello Sabrina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 22/04/2023
Too expensive
Response from CITY-LOCKER Paris
Hello Simone, Thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/04/2023
Great
Response from CITY-LOCKER Paris
Hello Melker, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/04/2023
conveniently organized
Response from CITY-LOCKER Paris
Hello Martin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2023
Quick and easy booking. Access to the locker is easy with information received via sms and email. It's a service I'll use again.
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Response from CITY-LOCKER Paris
Hello Daniel Thank you for your review and for using our service. We hope to have the pleasure of seeing you again during your next stay in Paris.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 22/04/2023
Everything is okay, but setting the second number to the locker number still leaves the option for other people that rent a City Locker to open the other lockers. If I rent one locker, I basically have access to the other ones. That's not as safe as you advertise it.
Otherwise the location is fine, it is easy to find, close to the city center, and the lockers are spacious.
Response from CITY-LOCKER Paris
Hello Arman, Thank you for sharing your opinion, The codes provided to our clients are all unique et change everyday in case of a several's days booking, the security of your luggages is our priority and we would never give the same codes to all the clients. CityLocker's team wish you a great day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2023
I was able to use it with confidence !
You can easily enter with the security code sent to you.
However, the problem is to put a 30kg suitcase in the upper locker.
I'm tall and strong, so I managed to do my best, but I don't think short women can enter.
I think it would be perfect if you could select the upper row, the lower row.
Response from CITY-LOCKER Paris
Hello Kayoko, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker, thank you for your recommandation, it always helps us to provide a better service to our customers. We hope to see you again in one of our storages very soon. Have a good day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/04/2023
Excelent service!!
Response from CITY-LOCKER Paris
Hello Andreia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2023
Easy to register and use!
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/04/2023
Excellent Service and straightforward process
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/04/2023
Excellent service, easy to book, and good instructions to find locker store. Only thing is making it more clear you’re booking a locker not per suitcase/bag. We booked 2 lockers thinking it meant 2 bags so we paid double for what we needed. But the facility itself was good.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/04/2023
Best service !
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/04/2023
Alles was inorde!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/04/2023
Very convenient. We had a great final day in Paris as we were able to leave our bags in a safe location next to the train station.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/04/2023
Exactly what I need.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2023
Easy to access
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/04/2023
Good service at a good price
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/04/2023
Very good and easy!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2023
As the viewpoint of Location,city locker was very close to Roissy bus and so coveniant.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/04/2023
Safe lockers with a personal code you punch in at the entrance and inside. Perfect when you want to spend a day in the city without carrying your bags around!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/04/2023
It's safe. It is self-service and I was given clear steps on how to open the locker. I could spend some more hours in the city without dragging my suitcase with me
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2023
Excellent location. Great instructions. Clean facilities. We arrived at Gare du Nord in the morning and left on a train to Austria from Gare de l’Est in the evening. This service was perfect.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2023
Super easy, gute Anbindung und bummeln vor Fahrt zum Flughafen ohne Koffer
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/04/2023
Easy to use and does the job
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/04/2023
Was perfect and safe
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/04/2023
Location easy to find and safe
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/04/2023
Easy to book and pay.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2023
Un sistema muy cómodo para los viajeros que deben esperar hasta poder entrar en su alojamiento. El acceso a las taquillas es sencillo pero seguro.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/04/2023
Absolutely incredible service. Super easy to book the locker online. All the information needed to book a locker such as Locker size, location, the entire process, safety etc is available and explained in a simple way. The entire process of booking, keeping your luggage and taking it back is simplied and it is secured with Cameras. I loved it. Congratulations to whole team.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/04/2023
Great experience!
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