English 
A
Rating: 5 out of 5
Easy to reserve. Large lockers, very practical.
Translated reviews
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
All went perfectly smoothly
A
Rating: 5 out of 5
Super easy to use. Practical. Room for two suitcases and two backpacks.
Translated reviews
V
Rating: 5 out of 5
Easy and safe.
V
Rating: 5 out of 5
Good
V
Rating: 3 out of 5
Useful and easy to book. However, the building entry system is badly designed and hard to use - myself and another customer I met there both wasted 10-15 mins trying to get the door open. Locker doors worked well.
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion, in the event of any problem, you can join us directly on our hotline : +33 1 44 59 84 04 or by e-mail at : [email protected], we will answer you as soon as possible. We hope to see you again in one of our storages very soon ! Have a nice day.
A
Rating: 5 out of 5
It's easy to book your locker.
Translated reviews
A
Rating: 3 out of 5
Very practical locker. It's just a shame that, by default, the site where you place your order offers to rent 2 lockers... As a result, if you read too quickly, you rent 2 lockers instead of just one. I bet this happens a lot, and it's not very honest!
Translated reviews
Response from CITY-LOCKER Paris
Hello Thank you for your feedback We are very surprised by your feedback. At NO time do we impose the number of lockers rented, it is up to you to choose the address, dates and number of lockers before validating and by default the number of lockers is on 1. You must have done the search for the rental of 2 lockers and your browsing history has retained this number as I can guarantee and you can do the test on different computer, tablet or phone.
A
Rating: 5 out of 5
Impeccable
Translated reviews
V
Rating: 5 out of 5
It was very easy and safe
V
Rating: 5 out of 5
Easy to book and use. Just what I needed.
A
Rating: 5 out of 5
Very easy to reserve your locker(s). Would recommend.
Translated reviews
V
Rating: 5 out of 5
Very useful and smart!
V
Rating: 5 out of 5
Facil, practico y comodo
V
Rating: 5 out of 5
accessible and easy to use
V
Rating: 5 out of 5
Everything went smoothly. Highly recommend this company.
A
Rating: 5 out of 5
Very practical, clean and well-maintained locker in an ideal location.
Translated reviews
V
Rating: 5 out of 5
handy and useful!
V
Rating: 5 out of 5
great
V
Rating: 5 out of 5
Absolutely amazing so easy to use. I would highly recommend.
V
Rating: 5 out of 5
Super
A
Rating: 5 out of 5
No worries
Translated reviews
V
Rating: 5 out of 5
Very good, really helped me make the most of the limited time I had in Paris
V
Rating: 5 out of 5
It's quick and self service. If you read the instructions right you will not have a problem. They emphasise their opening and closing time and as it is all automated, don't expect them to wait for 5 minutes additional. The size to keep luggage was alright - I could fit one large bag in one and in the second I fit medium size + small (x2).
A
Rating: 5 out of 5
Very good
Translated reviews
V
Rating: 5 out of 5
everything ok
A
Rating: 3 out of 5
It's a great idea and a great service, as you don't have to carry your luggage around with you. On the other hand, it works in situ, but you have to hang on! The buttons aren't very sensitive, and the bios are inaudible. Clearer instructions would be a big plus!
Translated reviews
Response from CITY-LOCKER Paris
Hello Vincent, Our hotline is available from 8am to 10pm every day to answer your questions and help you with any problems you may encounter. In the event of a technical problem, our hotline can help you open your locker or send you a technician. To open the lockers, simply follow the instructions written just above the keypad: Use your code slowly with the # keys.
V
Rating: 5 out of 5
Very easy to access from the station
V
Rating: 5 out of 5
Very good opportunity to store luggage on arrival or departure day while visiting the Tour Eiffel and explore the neighbourhood. Easy to access, easy to handle, fast to be booked. Highly recommend and would definitely do it again!
V
Rating: 5 out of 5
easy to use, fair price
A
Rating: 5 out of 5
Simple, efficient
Translated reviews
A
Rating: 5 out of 5
Perfect location, perfect communication and conditions!
Translated reviews
A
Rating: 5 out of 5
Very practical, easy to use...the only downside is that the premises on rue de l'exposition in Paris are poorly served by public transport!
Translated reviews
A
Rating: 5 out of 5
Very practical and conveniently located!
Translated reviews
A
Rating: 5 out of 5
Intuitive
Translated reviews
V
Rating: 5 out of 5
Very very helpful if you want to move freely. Totally safe.
V
Rating: 3 out of 5
Location was alright and the instructions were easy to follow. But 12€for not even half a day is quite a lot...
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion, It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
V
Rating: 3 out of 5
I found it was very expensive (way more than the advertising said: 15€ per locker, when the ad stated "from 2€"). But we were already there with our luggage, so we paid for it. Instructions were not clear enough and we did not know how to operate. Fortunately, with other people's help we were able to figure it out. When we picked up our luggage, we had to help other people with the same problem. On the positive side, the place was fine and the lockers in very good condition.
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion, The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
A
Rating: 5 out of 5
Super
Translated reviews
A
Rating: 5 out of 5
Simple booking and payment on the website. Easy to follow and codes sent almost immediately. Large locker. A highly practical and efficient service.
Translated reviews