★★★★★
based on 9179 reviews published
Latest neutral customer reviews
Suggests it is present at Chatelet les Halles, in fact it is 10 minutes aeay from it.
Lockers were great but the codepanel on the frontdoor was old and from times to times the door didn't open even when the code was right
Very easy to book. Very small room with no air. Difficult to operate the code to open both the access door and the locker for depositing suitcases.
I wish they were open for longer and not just till 10 PM. We had to run to make it on time.
Dear
Too expensive
Good
Since the queue for lockers at Gare du Nord was insanly long, we were happy, we found the offer from city locker. Everything worked out fine, but it wasn't exactly cheap (€15; whe only used one locker for about 5 hours).
Very expensive. I couldn't select by hours but per day
A smaller locker opened than was promised. Only on bag entered not two or three like promised on that locker.
The lock works poorly and needs to be repaired as it is very difficult to unlock
User friendly.
The front door was broken.
Very easy, yet extremely expensive for a couple of hours.
They have an hotline, where no one answer when needed.
Too expensive
I took the money for 24 hours), but I only used it for 4 hours (2 boxes). and the money was not returned
DO NOT book in advance, wait until the last minute. This service is designed for travelers, BUT it is not possible to change or modify any booking made... While trips change due to unforeseen events, delays, etc. Our site should clearly state that all bookings are definitive, and not just by looking in the terms and conditions. Even their FAQ doesn't make this clear.
I had to cancel my trip with my children because of CIVID, of course it was my son who was positive. But what can I do, go on my own... no Of course you offered me a credit note but I don't have a definite date. You're really not accommodating. I don't know if I'll call you again.
Not very secure.
Problems getting the lockers open
Good location and it's good to have this service overall. HOWEVER: (1) Technical issues: out of 3 lockers we paid for, 2 did not send the code to open the lockers. We had to figure out how to contact CITY LOCKER, call and pay international fees, waste time to figure out the next steps. They sent us the codes eventually, but we wasted quite some time... And in the end we did not need 1 of the lockers, so it stayed empty and they did not want to make a refund, despite us asking for it. (2) It is NOT intuitive how to use the lockers. Even if there is a sign next to the lockers, it's not intuitive. I saw many people wandering around and trying to figure out... Perhaps there's a better way? Finally, the customer service people were not very open to receive this feedback in the chat... 🙂 All in all, thanks for the service, but also be open to new ideas how to improve it!
Medium
Expensive
It was easy to access, since it was close to the Opera Garnier and other metro/bus stations. The lock just needs a bit of determination and concentration. It's just a little too expensive, knowing how cheap similar services can be in other countries.
The service itself with the code for the door and the locker and everything was good. The neighbourhood that the building was in hoeverre, felt very unsafe.
Too expensive
Awkward to find. Hard to use code on front door and locker. not as convenient to le chatelet Station as it is advertised to be.
My rating would have been higher if they had had bigger room for leaving my 2 very big luggage
The keyboard is malfunctioning...
The place was dirty
Correct
Unable to cancel our reservation due to a last minute problem, we lost 12 €.
It's a very good idea and I would use again, there was enough space for 2 small suitcases and it was clean. But I was surprised to see that the front door which needed a code to enter was actually already open. It was broken and wouldn't close behind us either. So anyone can just walk in to the area where these lockers are. The lockers themselves are secure, are used by lots of people and there are also security cameras so felt OK to leave stuff there anyway.
Pratique mais pas très bien entretenu
Locker size is small, has small pieces that prevent correct fitting for two standard baggage pieces. The price is high for the space you get.
Al regresar para recoger la maleta del locker el sistema no funcionaba, ninguno de los lockers abria por lo que tuvimos que llamar a la asistente del espacio y no pudo solucionar el inconveniente hasta que uno de los cliente pudo ver que habian desenchufado el sistema de la electiricidad. Deben cuidar mucho el sistema electrico ya que hubo personas que se tuvieron que ir sin su maleta , inclusive varios perdieron el vuelo
Spaces too small, and the lockers are a 7-8 minute walk from Les Halles, even though the presentation suggests they are in Les Halles station. Impractical.
The cost of storing two suitcases was 24 euros. We needed the storage only for one hour, so the price was totally unexpected. The information on the web page is absolutely misleading ("From 2€/ locker; Cheapest price per baggage in Paris!"). Two points only because our luggage was safe for the single hour we needed to store it. Disappointed.
The door you need to enter has a very used keyboard and we (and other guests) had huge problems to get in. Nerveracking. Not for the money we had to pay for it