/10
★★★★★
based on 6921 reviews published
★★★★★
based on 6921 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I have tried facing lot of issues when I opened the lock
Kaustav D.
purchased on 23/01/2024
Answer from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5
/5
★★★★★
Excellent - so easy to use, lockers are decent size
Jacqueline S.
purchased on 17/01/2024
5
/5
★★★★★
Practice
Stephanie M.
purchased on 21/01/2024
Translated review
5
/5
★★★★★
It was very easy to reserve a prenotation and what I really liked about City Locker is that there’s no time option, so you can leave your luggage and pick it up whenever you want
Kathreen Joy D.
purchased on 20/01/2024
5
/5
★★★★★
Handy, convenient and easy to use
G S.
purchased on 17/01/2024
5
/5
★★★★★
Easy to book, booked outside and got the confirmation straight through. Left in a safe place
Daisy W.
purchased on 16/01/2024
2
/5
★★☆☆☆
Much too expensive..2h or 24h same price
Gerard B.
purchased on 16/01/2024
Translated review
Answer from CITY-LOCKER Paris
Gerard Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris considering the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
5
/5
★★★★★
Sencillo de usar, cerca a la torre eiffel, excelente horario.
Andrés R.
purchased on 21/01/2024
4
/5
★★★★☆
Conveniently located. Clean environment. The locking pads need update, buttons are very hard to operate.
Raffaele T.
purchased on 19/01/2024
4
/5
★★★★☆
Working all good, I think the weekend rates are on the high side though
Eike M.
purchased on 20/01/2024
5
/5
★★★★★
Great
Su Y.
purchased on 14/01/2024
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5
/5
★★★★★
Reservations are easy and the directions are clear. No worries about access. Very interesting and practical service. I'll definitely use it again the next time I'm in Paris.
Isabelle D.
purchased on 05/01/2024
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5
/5
★★★★★
Comodo e conveniente!
Francesco B.
purchased on 19/01/2024
3
/5
★★★☆☆
Effective but excessively expensive 15 euros for a few hours
Sabine C.
purchased on 20/01/2024
Translated review
Answer from CITY-LOCKER Paris
Hello Sabine, Thank you for using our service. For security reasons, we are unable to keep the boutique open 24 hours a day at the moment. All this information is clearly shown on our website and on the booking confirmations. However, we hope to see you again in one of our Citylockers and wish you a pleasant day.
5
/5
★★★★★
Amazing experience, thank you!
Sam A.
purchased on 20/01/2024
4
/5
★★★★☆
Great place to drop off your stuff! Everything is very practical
Tiphaine G.
purchased on 18/01/2024
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5
/5
★★★★★
Excelente
Ana Q.
purchased on 20/01/2024
5
/5
★★★★★
Easy to use
Pascale J.
purchased on 12/01/2024
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5
/5
★★★★★
C’était très confortable.
Natsumi W.
purchased on 14/01/2024
4
/5
★★★★☆
Good
Aleksei P.
purchased on 14/01/2024
5
/5
★★★★★
Buena ubicación. Las taquillas grandes, entraban 3 maletas pequeñas. Perfecto
Marta I.
purchased on 18/01/2024
5
/5
★★★★★
So easy to use! I was on my way to drop my case at Gare du L’Est when I spotted this place on the way. The location is super easy and central, and the whole thing felt very safe. Quite expensive for the time I used it for, but I was very grateful to have them stored so securely.
Charlotte C.
purchased on 18/01/2024
4
/5
★★★★☆
Good service, not sure how it compares price-wise to other locker facilities as I didn't do much research beforehand.
Erica D.
purchased on 07/01/2024
5
/5
★★★★★
Very good! 100% recommendable
Aida L.
purchased on 16/01/2024
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5
/5
★★★★★
Really simple and useful
Florencia M.
purchased on 13/01/2024
5
/5
★★★★★
Convenient, clean, secure. Easy online booking and payment, top-notch!
Roland B.
purchased on 16/01/2024
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1
/5
★☆☆☆☆
The idea is good but leaving everything at the service of a computer is not so good. There is no staff to guide or assist you, much less someone to help you if you make a mistake. There is also no option to change the reservation date, after a mistake, horrible.
Katheryn O.
purchased on 27/12/2023
Answer from CITY-LOCKER Paris
Bonjour Katheryn, Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté. Les avez vous contacté? En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou vous envoyer un technicien.
3
/5
★★★☆☆
Unfortunately no price per hour
Sylvain R.
purchased on 16/01/2024
Translated review
Answer from CITY-LOCKER Paris
Hello , Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day(8:00-22:00). We hope to see you again and wish you a pleasant day!
1
/5
★☆☆☆☆
No pongo cero estrellas porque no se puede.
Hice una reserva de una taquilla para dejar mis maletas en Paris y jamás pude usar el servicio. Las claves que me dieron para abrir la puerta y la taquilla, no funcionaron, llamé al teléfono de soporte que tienen, para que me ayudaran y jamás me atendieron. Deje tres mensajes en el contestador y jamás me llamaron para darme soporte. Eso si, los 8€ que pagué por hacer la reserva anticipada, si que los han cobrado. He pedido a PayPal que me devuelvan el dinero que les he pagado, ya que no han cumplido con su compromiso. El servicio de atención al cliente una autentica vergüenza. Jamás volveré a usar City Locker y por supuesto no voy a recomendárselo a nadie. Una estafa y una basura de servicio.
José Maria F.
purchased on 15/01/2024
Answer from CITY-LOCKER Paris
Bonjour José Maria et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
3
/5
★★★☆☆
Just a bit pricey
Anne H.
purchased on 16/01/2024
Answer from CITY-LOCKER Paris
Anne Merci d’avoir utilisé notre service. Nous prenons bonne note de votre remarque que nous allons remonter au service concerné. Le prix de 15€/jour/4 bagages , soit 3,75€ du bagages pour la journée ce qui fait de notre service le moins cher de Paris aux vues du niveau de sécurisation du baggage que nous offrons. Nous prenons note de vos commentaires et ferons de notre mieux pour gagner vos 5 étoiles lors de votre prochaine visite. En espérant vous revoir bientôt.