/10
★★★★★
based on 7499 reviews published
★★★★★
based on 7499 reviews published
Latest customer reviews
2
/5
★★☆☆☆
I spent 5 minutes try to open the door because the keyboard was defective. tou can image how I felt after leaving the lagguage inside that trap. (I spent other 5 minutes to re-open the door and go to the airport). shivers of fear
Simone F.
purchased on 19/04/2024
Answer from CITY-LOCKER Paris
Hello Simone, We are so sorry for the problem you have had, Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
5
/5
★★★★★
Very easy to use. Immediate email with codes to use.
Lisa H.
purchased on 13/04/2024
1
/5
★☆☆☆☆
Info available is like rhe locker is very close to the train station butnit is not. I would not chose it if iha known before
Toni F.
purchased on 20/04/2024
Answer from CITY-LOCKER Paris
Bonjour the location as well as a map indicated clearly the distance and average time to reach it.
5
/5
★★★★★
Excellent service. I recommend citylocker!
Hossain Ahmed C.
purchased on 13/04/2024
Translated review
5
/5
★★★★★
Everything worked perfectly!
Sylvia M.
purchased on 19/04/2024
5
/5
★★★★★
Everything works well, i will use it more. THANKS
Seiichi E.
purchased on 20/04/2024
5
/5
★★★★★
Good service, efficient and easy to use
Ronald R.
purchased on 15/04/2024
3
/5
★★★☆☆
Map with location would be helpful
Ute L.
purchased on 05/04/2024
Answer from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. We just want to remind you that a map is either on the website and on your booking confirmation Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5
/5
★★★★★
Easy to use, convenient, secure, and good value for money
Ioannis P.
purchased on 17/04/2024
1
/5
★☆☆☆☆
One of our booked lockers did not work, so we paid 15€ for nothing
Marie H.
purchased on 18/04/2024
Answer from CITY-LOCKER Paris
Bonjour We are so sorry for the problem you have had, Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
5
/5
★★★★★
Great concept
Yimeira S.
purchased on 13/04/2024
Translated review
5
/5
★★★★★
....
Melanie L.
purchased on 13/04/2024
Translated review
5
/5
★★★★★
It was perfect. Easy to locate and to manage.
María Luisa M.
purchased on 19/04/2024
1
/5
★☆☆☆☆
We couldn't take the suitcases, the system blocked. We have them but we missed an automatic recording
Alfredo D.
purchased on 19/04/2024
Answer from CITY-LOCKER Paris
Bonjour Alfredo We are so sorry for the problem you have had, Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
5
/5
★★★★★
I did not encounter any problems regarding my order with citylocker.paris. I reserved my city locker Paris storage locker online using my U.S. debit card one month in advance. The emails soon after my reservation had been confirmed provided me with all the details I needed. The only thing I would change about the information in the email is the terms used to label the codes. "Door Code" should be relabeled "Building Door Code" because it is unclear at first glance to an English reader if the code labeled as "Door Code" is for the code for the building door or the locker door. The "Deposit Code," which is completely wrong and does not communicate anything at all in English and refers to the code needed to get into the locker itself should be relabeled as "Locker Code" or "Storage Locker Code." This relabeling would make identifying which code is which much easier to figure out at first glance for English readers. Another thing is, and probably more importantly, is that I think the cost for one of citylocker's storage lockers in Paris is a bit high and I would like to see the cost lowered by several euros.
Stephen M.
purchased on 24/02/2024
Answer from CITY-LOCKER Paris
Hello, Stephen Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5
/5
★★★★★
Very easy access
Aurelie D.
purchased on 18/03/2024
Translated review
4
/5
★★★★☆
Ir was good
Fátima G.
purchased on 25/03/2024
5
/5
★★★★★
As described, price €5, opposite the museum. Very good.
Aurelien D.
purchased on 12/04/2024
Translated review
5
/5
★★★★★
It was very easyJet.
Brigitte H.
purchased on 12/04/2024
5
/5
★★★★★
Très proche des deux gares, facile à trouver, service super
Susanne O.
purchased on 14/01/2024
5
/5
★★★★★
Very smooth and easy experience. Dont understand the bad reviews tbh. All the codes worked. Lockers are very clean too.
Maria Czarina S.
purchased on 25/01/2024
2
/5
★★☆☆☆
I was not able to open the locker. Tried several times.
Silke L.
purchased on 17/04/2024
Answer from CITY-LOCKER Paris
Bonjour Silke we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
4
/5
★★★★☆
Delivers what it promises
Muntaquim C.
purchased on 08/04/2024
5
/5
★★★★★
Really easy to use. We booked in advance and the instructions to get into the building and lockers was easy. We realised we needed another locker whilst there too so went online and booked another within about 5 minutes.
Dan B.
purchased on 13/04/2024
5
/5
★★★★★
Excellent location and convenience. Lockers large enough for 4 small (carry on) suitcases
Simon L.
purchased on 01/04/2024
5
/5
★★★★★
The website is very easy to navigate, the instructions are very clear and the communication by e-mail and SMS is very efficient. I recommend the service!
Ignacio I.
purchased on 17/04/2024
Translated review
5
/5
★★★★★
Easy to book, fast email confirmation and good information
Maverick V.
purchased on 15/04/2024
5
/5
★★★★★
Perfect
Sara C.
purchased on 16/04/2024
Translated review
4
/5
★★★★☆
Fairly easy to use. Could have been my error but I had to enter the door code 3 times to retrieve my bag. No clear guidance on how you get your bags if there is a malfunction. The bag owner may have had to leave France , will they post the bags to a foreign address?
Richard H.
purchased on 16/04/2024
4
/5
★★★★☆
We needed to store our suitcases so we could do some sightseeing, specifically the Eiffel Tower. We came directly from Gare Du Nord and fit 4 x small suitcases and 1x medium size in 2 lockers and we had space for 2 x backpacks as well. The locker storage was easy to find and use. Typing the codes in can take a couple of try’s but I had read that on previous reviews so I wasn’t worried and managed it eventually. I chose this place over other cheaper ones as I felt it was more secure. Overall very happy and allowed us to see the Eiffel Tower luggage free then travel straight on to Disneyland Paris after.
Sabrina C.
purchased on 04/04/2024