★★★★★
based on 9179 reviews published
Latest neutral customer reviews
Easy to purchase with clear instructions for location and entry. The building was easy to find but not so obvious that any passer-by would realise it was full of luggage/an easy target for stealing things. We got in the building with no issue using the secure code keypad. However, the interior keypad to unlock our individual locker was difficult to use, keys were sticky, and I had to enter the code multiple times until the locker unlocked. The format of the individual locker codes was formulaic so anyone else who was using that Citylocker venue would have been able to crack the code for our locker and take our things, which made us a bit anxious. Thankfully nobody did. Our locker was a great size, more than enough room for our stuff. We were lucky that we managed to get in and out without too much trouble once I had figured out that the interior keypad was dodgy and needed pressing a certain way.
Tricky to input the code. But once i had figured that out, it was fine. Bags were safe for the day
The code didn't work so we had to call and wait
It was very convenient and straight forward although I did feel a big anxious about the fact all the lockers opened with the same code but with the digit of the locker number changed. I would feel a lot better if each locker had completely different codes.
Problems with the codes
The individual code for each locker is the locker number, which isn't very secure. So anyone who knows this trick can reserve a locker and go and open the others.
We made the mistake of booking two places and contacted the agency right away but they didn't agree to give us a refund...
The people before us couldn't open the door, and without their help my locker would never have opened.
I could not go to the locker because it is far from the Eiffel Tower and therefore can not give you my opinion except that they responded unfavorably to my request for refund.
The price advertised was 2 Euros, the price we paid was 12... misleading info. Then, we couldn't unlock the lockers very easily. Luckily we are engineers and worked it out!