9.2/10
★★★★★
based on 6921 reviews published

Latest customer reviews

4 /5
★★★★☆
Clear, simple
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Ibrahim B.
purchased on 15/11/2023
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5 /5
★★★★★
Very good service. I only suggest to have something like a "Totem", an device, a fix phone or a real person at the room in case of some problem. Exist a number to call and a channel to chat, but as a tourist, not always we have internet or mobile phone connections
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Edelberto F.
purchased on 21/10/2023
5 /5
★★★★★
It was so easy to book online and 15€ to be baggage-less and explore Paris however you want for the day really isn’t expensive! Nice experience!
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Pamela K.
purchased on 20/11/2023
4 /5
★★★★☆
While the site wants to attract customers with rates starting at 2 euros, the reality is that the rate is +18 euros per day. Opening hours are short, from 08:00 a.m. to 10:00 p.m. Reservations are required before you arrive to obtain your access code to the chamber.
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Yann C.
purchased on 17/11/2023
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Answer from CITY-LOCKER Paris
Hello Yann, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). To be even more precise in our reply, the rate is MAX 15€/day and not 18€. We hope to see you again and wish you a pleasant day!
5 /5
★★★★★
Perfect, everything went smoothly !
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Andrea Q.
purchased on 19/11/2023
5 /5
★★★★★
Easy and hassle free luggage storage close to Eiffel Tower. I used it twice and I don’t face any technical problems at all. I was bit worried after seeing some reviews in the beginning. If you go with the proper instructions, you will get a good service.
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Srinath S.
purchased on 17/11/2023
4 /5
★★★★☆
Nice and safe but a bit expensive
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Aude M.
purchased on 18/11/2023
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3 /5
★★★☆☆
Useful, but a 1/2-day rate is essential
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Lydia G.
purchased on 18/11/2023
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4 /5
★★★★☆
Practical and easy
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Luc L.
purchased on 11/11/2023
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5 /5
★★★★★
Easy to find, big locker, easy to access
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Sanne W.
purchased on 18/11/2023
1 /5
★☆☆☆☆
I did not receive the code to actually get into the locker in the confirmation email. When I called, there was no response. As the lockers are non-refundable I would not recommend as I cannot get the money back.
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Emilie G.
purchased on 18/11/2023
Answer from CITY-LOCKER Paris
Hello Mrs Greathead, After reading your review during your time at City-Locker, we are truly sorry that you had a bad experience, indeed in case of surbooking we immediately refund the customers and we propose 15% off discount to book in another location. Unfortunately, in your case, we didn't see that it happened. However, we would be happy to refund your booking. Have a great day and we hope to see you soon in one of our stores.
5 /5
★★★★★
Easy to book, nearby the train- and metro station.
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R. T.
purchased on 13/11/2023
5 /5
★★★★★
Very practical!
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Hugues R.
purchased on 21/11/2023
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5 /5
★★★★★
Very easy to order, even at the last minute. Email with codes came through quickly.
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Gwen C.
purchased on 17/11/2023
5 /5
★★★★★
Very easy to use, we were able to go back and pick up or store more stuff in the same locker throughout the day as needed. Very safe option for storage. Will use again.
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Rosa G.
purchased on 17/11/2023
5 /5
★★★★★
Hello
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Alessandro C.
purchased on 12/11/2023
5 /5
★★★★★
It's a really good concept!
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Juliette D.
purchased on 02/11/2023
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5 /5
★★★★★
Worked well
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C W.
purchased on 09/11/2023
1 /5
★☆☆☆☆
I can't open locker!!
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環 �.
purchased on 15/11/2023
Answer from CITY-LOCKER Paris
Hello 環 we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
5 /5
★★★★★
Easy to access and safe
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Raviraj V.
purchased on 11/11/2023
5 /5
★★★★★
It was top! I recommend!
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Lukas R.
purchased on 09/11/2023
5 /5
★★★★★
Easy access and very secure
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Heather F.
purchased on 15/11/2023
4 /5
★★★★☆
Everything worked out fine other than you have to press the buttons firmly in to open the doors
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Michael H.
purchased on 10/11/2023
3 /5
★★★☆☆
Clean lockers, safe place. However the size does not fit 4 x 24 inch suitcases. Only 2. Also some are highly siruated which makes lifting heavy luggage bags into it very difficult.
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Lang Ha P.
purchased on 14/11/2023
Answer from CITY-LOCKER Paris
Hello Lang Ha, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
4 /5
★★★★☆
Easy to use. Does not depend on an app
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José María G.
purchased on 14/11/2023
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5 /5
★★★★★
Clean, efficient and convenient.
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Angus W.
purchased on 04/11/2023
5 /5
★★★★★
Very good
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Chloé R.
purchased on 04/11/2023
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5 /5
★★★★★
Excelente! muy seguro e instrucciones claras.
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Luz L.
purchased on 05/11/2023
5 /5
★★★★★
It's all very simple...
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Jacques F.
purchased on 10/11/2023
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5 /5
★★★★★
What a great asset for early arrivals in Paris! Locked up my bags and got several hours of exploring in before my accommodations were available.
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Catherine D.
purchased on 14/11/2023