/10
★★★★★
based on 7507 reviews published
★★★★★
based on 7507 reviews published
Latest customer reviews
5
/5
★★★★★
Easy to book.
Erica P.
purchased on 02/02/2024
5
/5
★★★★★
Perfect discovery in Paris. The safest place to secure your luggage before or after check in. I highly recommend it!
Cristiano R.
purchased on 01/02/2024
3
/5
★★★☆☆
Secure but too expensive
Jules C.
purchased on 02/02/2024
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Answer from CITY-LOCKER Paris
Hello Jules, thank you for sharing your opinion with us. City-Locker spaces are monitored by our video surveillance cameras 24/7, and our team ensures that your luggage is stored as securely as possible. Our insurance also covers your personal belongings up to 1,500 euros per locker. All this comes at a price, and we're the only company in Paris to offer this level of security. What's more, returning your luggage costs €3.75 for the day (8:00-22:00). We hope we've answered all your questions, and wish you a very pleasant day!
5
/5
★★★★★
Convenient, clean, and secure. I would use city locker again.
Philip S.
purchased on 31/01/2024
5
/5
★★★★★
Everything clear and easy, 3 trolley in 1 box
Anna C.
purchased on 28/01/2024
5
/5
★★★★★
Practice
Celine H.
purchased on 31/01/2024
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4
/5
★★★★☆
Easy to make reservation. Clear confirmation with acces codes and photo of the adress where to go.
Sonja V.
purchased on 01/02/2024
5
/5
★★★★★
Excelent
Jéssica A.
purchased on 02/02/2024
3
/5
★★★☆☆
C'est trop cher
Mohamed H.
purchased on 02/02/2024
Answer from CITY-LOCKER Paris
Bonjour, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
5
/5
★★★★★
Top spot
Barbara D.
purchased on 28/01/2024
5
/5
★★★★★
Easy to use
Lucie L.
purchased on 01/02/2024
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5
/5
★★★★★
Perfect
Charles-edouard V.
purchased on 01/02/2024
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3
/5
★★★☆☆
Seemed a safe situation to me, I didn’t realize I had to register online prior, so I lost some time in front of the store, also because there was bad phone service. A little bit too expensive €15 for a few hours.
Vivien M.
purchased on 01/02/2024
Answer from CITY-LOCKER Paris
Bonjour Thanks for using our service. You do not have to create an account online; we just need an email and a tel number so that we can send you your personal codes; max 1 minute to make the booking with a telephone working properly. Regarding the price we can understand you find it a little high but we are the only in Paris to provide this level of safety and security while keeping your luggage (video protection, alarm, door code, locker code, secured lockers and shop and an assistance during opening hours) We hope we will have the pleasure to welcome you again in one of our City-Locker
5
/5
★★★★★
Super convenient and safe
Alexandre C.
purchased on 26/01/2024
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5
/5
★★★★★
Excellent service.
Leonardo A.
purchased on 25/01/2024
5
/5
★★★★★
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Marie Hélène G.
purchased on 31/01/2024
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4
/5
★★★★☆
Everything was perfect, but the price could be a little low
Carmen C.
purchased on 26/01/2024
5
/5
★★★★★
No complaints, everything good!
Nikolas A.
purchased on 30/01/2024
5
/5
★★★★★
Safe and not too expensive.
Luigi V.
purchased on 30/01/2024
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4
/5
★★★★☆
Easy to find and easy to access the door and allocated locker. Very secure and felt confident leaving my luggage. Measurements given were accurate. We left 2 generous cabin size suitcases in one locker and there would have been ample room for a large rucksack/bag. Would have given 5 stars if cheaper for shorter use.
Helen F.
purchased on 23/01/2024
3
/5
★★★☆☆
Too expensive
Rose G.
purchased on 29/01/2024
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Answer from CITY-LOCKER Paris
Hello Rose, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
3
/5
★★★☆☆
Lack of explanations on the site
Mathilde M.
purchased on 28/01/2024
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Answer from CITY-LOCKER Paris
Hello, Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
5
/5
★★★★★
Everything is spot-on, easy to find, simple to use.
Jean Baptiste L.
purchased on 27/01/2024
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5
/5
★★★★★
At first, we were wary of the looks on our faces as we entered our code, compared to the people inside who seemed to be waiting... but everything is very well controlled, the premises are covered with cameras, codes are sent by SMS, and validation by e-mail. Top-notch service, close to the capital's main sightseeing and walking routes. Very satisfied indeed!
Alicia G.
purchased on 28/01/2024
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4
/5
★★★★☆
Safe and efficient.
Weronika P.
purchased on 27/01/2024
5
/5
★★★★★
IMPECCABLE
Guy V.
purchased on 25/01/2024
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3
/5
★★★☆☆
The location is far from the Eiffel Tower. The space is very small and there were a lot of people inside: impossible to move around. Expensive.
Frédéric M.
purchased on 27/01/2024
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Answer from CITY-LOCKER Paris
Hello Frédéric and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
5
/5
★★★★★
Easy-to-access booking website. Codes and explanations delivered by email and sms, precise and clear. Locally, very easy to use and secure. Clean premises. Excellent service. I would do it again without any problem. Sincerely
Christine G.
purchased on 25/01/2024
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5
/5
★★★★★
Very good service - would use again and would recommend!
Conveniently situated between the main Gare du Nord station (it’s a bit further from the metro stop!) and Gare du Est.
Very easy to use - good size lockers. Very secure.
Hazel B.
purchased on 27/01/2024
4
/5
★★★★☆
Everything worked fine. Easy reservation and easy access to locker. The only suggestion is that it should be possible to know if there's any locker available at the place you want before you pay. Because you only get a confirmation after you pay. What happens there isn't any locker available? You will be sent to another site, distant from where you need?
Icaro S.
purchased on 28/01/2024