/10
★★★★★
based on 7507 reviews published
★★★★★
based on 7507 reviews published
Latest customer reviews
5
/5
★★★★★
Amazing experience, thank you!
Sam A.
purchased on 20/01/2024
4
/5
★★★★☆
Great place to drop off your stuff! Everything is very practical
Tiphaine G.
purchased on 18/01/2024
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5
/5
★★★★★
Excelente
Ana Q.
purchased on 20/01/2024
5
/5
★★★★★
Easy to use
Pascale J.
purchased on 12/01/2024
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5
/5
★★★★★
C’était très confortable.
Natsumi W.
purchased on 14/01/2024
4
/5
★★★★☆
Good
Aleksei P.
purchased on 14/01/2024
5
/5
★★★★★
Buena ubicación. Las taquillas grandes, entraban 3 maletas pequeñas. Perfecto
Marta I.
purchased on 18/01/2024
5
/5
★★★★★
So easy to use! I was on my way to drop my case at Gare du L’Est when I spotted this place on the way. The location is super easy and central, and the whole thing felt very safe. Quite expensive for the time I used it for, but I was very grateful to have them stored so securely.
Charlotte C.
purchased on 18/01/2024
4
/5
★★★★☆
Good service, not sure how it compares price-wise to other locker facilities as I didn't do much research beforehand.
Erica D.
purchased on 07/01/2024
5
/5
★★★★★
Very good! 100% recommendable
Aida L.
purchased on 16/01/2024
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5
/5
★★★★★
Really simple and useful
Florencia M.
purchased on 13/01/2024
5
/5
★★★★★
Convenient, clean, secure. Easy online booking and payment, top-notch!
Roland B.
purchased on 16/01/2024
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1
/5
★☆☆☆☆
The idea is good but leaving everything at the service of a computer is not so good. There is no staff to guide or assist you, much less someone to help you if you make a mistake. There is also no option to change the reservation date, after a mistake, horrible.
Katheryn O.
purchased on 27/12/2023
Answer from CITY-LOCKER Paris
Bonjour Katheryn, Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté. Les avez vous contacté? En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou vous envoyer un technicien.
3
/5
★★★☆☆
Unfortunately no price per hour
Sylvain R.
purchased on 16/01/2024
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Answer from CITY-LOCKER Paris
Hello , Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day(8:00-22:00). We hope to see you again and wish you a pleasant day!
1
/5
★☆☆☆☆
No pongo cero estrellas porque no se puede.
Hice una reserva de una taquilla para dejar mis maletas en Paris y jamás pude usar el servicio. Las claves que me dieron para abrir la puerta y la taquilla, no funcionaron, llamé al teléfono de soporte que tienen, para que me ayudaran y jamás me atendieron. Deje tres mensajes en el contestador y jamás me llamaron para darme soporte. Eso si, los 8€ que pagué por hacer la reserva anticipada, si que los han cobrado. He pedido a PayPal que me devuelvan el dinero que les he pagado, ya que no han cumplido con su compromiso. El servicio de atención al cliente una autentica vergüenza. Jamás volveré a usar City Locker y por supuesto no voy a recomendárselo a nadie. Una estafa y una basura de servicio.
José Maria F.
purchased on 15/01/2024
Answer from CITY-LOCKER Paris
Bonjour José Maria et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
3
/5
★★★☆☆
Just a bit pricey
Anne H.
purchased on 16/01/2024
Answer from CITY-LOCKER Paris
Anne Merci d’avoir utilisé notre service. Nous prenons bonne note de votre remarque que nous allons remonter au service concerné. Le prix de 15€/jour/4 bagages , soit 3,75€ du bagages pour la journée ce qui fait de notre service le moins cher de Paris aux vues du niveau de sécurisation du baggage que nous offrons. Nous prenons note de vos commentaires et ferons de notre mieux pour gagner vos 5 étoiles lors de votre prochaine visite. En espérant vous revoir bientôt.
4
/5
★★★★☆
Very good service, easy and efficient.
Philippe L.
purchased on 13/01/2024
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5
/5
★★★★★
Parfait
Celine L.
purchased on 14/01/2024
3
/5
★★★☆☆
Expensive. No instructions for the return of the suitcase.
Anne S.
purchased on 14/01/2024
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Answer from CITY-LOCKER Paris
Hello Anne and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. As the baggage retrieval procedure is the same as for drop-off, we did not feel it necessary to specify this in order not to create any confusion. We look forward to seeing you again in better conditions.
5
/5
★★★★★
Very convenient service!
Francois B.
purchased on 14/01/2024
5
/5
★★★★★
No left luggage in Gare du Nord station so this was a life-saver
Martin P.
purchased on 14/01/2024
5
/5
★★★★★
Servizio gestito perfettamente.
Elisa G.
purchased on 13/01/2024
5
/5
★★★★★
Very good service!
Caroline F.
purchased on 07/01/2024
4
/5
★★★★☆
Hhhh
Hajar E.
purchased on 13/01/2024
5
/5
★★★★★
Very practical and easy to access.
Oceane C.
purchased on 07/01/2024
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5
/5
★★★★★
Instructions to enter the "shop" and open/close the locker arrived as soon as the payment had been done and it was very easy to lock all our bags. Really usefull
Gaia Milena R.
purchased on 06/01/2024
5
/5
★★★★★
Very efficient online ordering.
Hervé L.
purchased on 06/01/2024
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5
/5
★★★★★
Good service, booked two box, all ok.
Marco O.
purchased on 06/01/2024
5
/5
★★★★★
Fast and Easy service
Gaia D.
purchased on 08/01/2024
5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Yehiel C.
purchased on 10/01/2024
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