9.3/10
★★★★★
based on 7516 reviews published

Latest customer reviews

5 /5
★★★★★
Easy and hassle free luggage storage close to Eiffel Tower. I used it twice and I don’t face any technical problems at all. I was bit worried after seeing some reviews in the beginning. If you go with the proper instructions, you will get a good service.
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Srinath S.
purchased on 17/11/2023
4 /5
★★★★☆
Nice and safe but a bit expensive
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Aude M.
purchased on 18/11/2023
Translated review
3 /5
★★★☆☆
Useful, but a 1/2-day rate is essential
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Lydia G.
purchased on 18/11/2023
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4 /5
★★★★☆
Practical and easy
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Luc L.
purchased on 11/11/2023
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5 /5
★★★★★
Easy to find, big locker, easy to access
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Sanne W.
purchased on 18/11/2023
1 /5
★☆☆☆☆
I did not receive the code to actually get into the locker in the confirmation email. When I called, there was no response. As the lockers are non-refundable I would not recommend as I cannot get the money back.
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Emilie G.
purchased on 18/11/2023
Answer from CITY-LOCKER Paris
Hello Mrs Greathead, After reading your review during your time at City-Locker, we are truly sorry that you had a bad experience, indeed in case of surbooking we immediately refund the customers and we propose 15% off discount to book in another location. Unfortunately, in your case, we didn't see that it happened. However, we would be happy to refund your booking. Have a great day and we hope to see you soon in one of our stores.
5 /5
★★★★★
Easy to book, nearby the train- and metro station.
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R. T.
purchased on 13/11/2023
5 /5
★★★★★
Very practical!
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Hugues R.
purchased on 21/11/2023
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5 /5
★★★★★
Very easy to order, even at the last minute. Email with codes came through quickly.
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Gwen C.
purchased on 17/11/2023
5 /5
★★★★★
Very easy to use, we were able to go back and pick up or store more stuff in the same locker throughout the day as needed. Very safe option for storage. Will use again.
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Rosa G.
purchased on 17/11/2023
5 /5
★★★★★
Hello
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Alessandro C.
purchased on 12/11/2023
5 /5
★★★★★
It's a really good concept!
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Juliette D.
purchased on 02/11/2023
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5 /5
★★★★★
Worked well
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C W.
purchased on 09/11/2023
1 /5
★☆☆☆☆
I can't open locker!!
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環 �.
purchased on 15/11/2023
Answer from CITY-LOCKER Paris
Hello 環 we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem.
5 /5
★★★★★
Easy to access and safe
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Raviraj V.
purchased on 11/11/2023
5 /5
★★★★★
It was top! I recommend!
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Lukas R.
purchased on 09/11/2023
5 /5
★★★★★
Easy access and very secure
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Heather F.
purchased on 15/11/2023
4 /5
★★★★☆
Everything worked out fine other than you have to press the buttons firmly in to open the doors
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Michael H.
purchased on 10/11/2023
3 /5
★★★☆☆
Clean lockers, safe place. However the size does not fit 4 x 24 inch suitcases. Only 2. Also some are highly siruated which makes lifting heavy luggage bags into it very difficult.
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Lang Ha P.
purchased on 14/11/2023
Answer from CITY-LOCKER Paris
Hello Lang Ha, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
4 /5
★★★★☆
Easy to use. Does not depend on an app
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José María G.
purchased on 14/11/2023
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5 /5
★★★★★
Clean, efficient and convenient.
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Angus W.
purchased on 04/11/2023
5 /5
★★★★★
Very good
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Chloé R.
purchased on 04/11/2023
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5 /5
★★★★★
Excelente! muy seguro e instrucciones claras.
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Luz L.
purchased on 05/11/2023
5 /5
★★★★★
It's all very simple...
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Jacques F.
purchased on 10/11/2023
Translated review
5 /5
★★★★★
What a great asset for early arrivals in Paris! Locked up my bags and got several hours of exploring in before my accommodations were available.
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Catherine D.
purchased on 14/11/2023
4 /5
★★★★☆
Lack of information inside (I had to help other customers)
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Touret N.
purchased on 13/11/2023
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5 /5
★★★★★
Perfect
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Valeria P.
purchased on 13/11/2023
4 /5
★★★★☆
It could be cheaper because 15€ to leave the stuff is a bit expensive
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Pablo H.
purchased on 13/11/2023
5 /5
★★★★★
Great location to keep your bags for the day. Very secure and easy to use.
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Sarah P.
purchased on 11/11/2023
4 /5
★★★★☆
The setup is well organised and it was simple enough to access the facility. I was struggling with a sore back on the day though, and I was very surprised when I discovered the locker was on the third level up. I had to hoist a 25kg suitcase up to head height with no-one to ask for help. I struggled and am a woman of medium to good strength. For someone less able this would be a show-stopper and make the service completely unusable.
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Vivienne R.
purchased on 12/11/2023