/10
★★★★★
based on 7517 reviews published
★★★★★
based on 7517 reviews published
Latest customer reviews
4
/5
★★★★☆
The setup is well organised and it was simple enough to access the facility.
I was struggling with a sore back on the day though, and I was very surprised when I discovered the locker was on the third level up. I had to hoist a 25kg suitcase up to head height with no-one to ask for help. I struggled and am a woman of medium to good strength. For someone less able this would be a show-stopper and make the service completely unusable.
Vivienne R.
purchased on 12/11/2023
5
/5
★★★★★
Perfect!
The location is good, between Eiffel tower and Invalids, and you can reach it by train or bus easily.
The access with security code was very easy and safe. The same with the process to open the locker.
Very clean and safe, easily to repeat and recommend.
Alejandro G.
purchased on 05/11/2023
5
/5
★★★★★
Nice
Ufuk C.
purchased on 12/11/2023
3
/5
★★★☆☆
Impractical code
Kevin M.
purchased on 12/11/2023
Translated review
Answer from CITY-LOCKER Paris
Hello #FIRSTNAME#, Thank you for using our service and for giving us your feedback. In our constant concern to improve our quality of service, could you please tell us if you have encountered any difficulties so that we can rectify any malfunctions and improve our service, and suggest a code format that you think would be more suitable and that would enable us to maintain the level of security we want to provide? Many thanks and we look forward to hearing from you at [email protected] and to seeing you again in one of our areas. We wish you a pleasant evening.
5
/5
★★★★★
Muy buena localización todo perfecto muy util
Francisco Manuel B.
purchased on 02/11/2023
5
/5
★★★★★
Very central location , easy to find and access would definitely recommend.
Ann C.
purchased on 30/10/2023
5
/5
★★★★★
Quick and easy booking!
Pauline M.
purchased on 04/11/2023
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5
/5
★★★★★
Practical and efficient
Aurelie P.
purchased on 01/11/2023
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4
/5
★★★★☆
Très bien
Anna D.
purchased on 06/11/2023
5
/5
★★★★★
Easy to use, very clean, safe area (Les Halles), smooth online payment. I don’t like interactions with strangers and more than that - leaving my luggage with them, so this kind of service is a rescue for me.
Asta J.
purchased on 05/11/2023
5
/5
★★★★★
Citylocker was easy to use. It was very convenient to the apartment that we had rented. We were able to stow our bags and enjoy the rest of our day in Paris! Our bags felt safe, and everything was still there when we returned.
Linda K.
purchased on 08/10/2023
4
/5
★★★★☆
The site is very well designed Easy to understand and book
France P.
purchased on 31/10/2023
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5
/5
★★★★★
Excellent location , in very close proximity to my rental unit. The entire process to store my luggage until I could check in was so easy. The codes are sent to you as soon as you book the locker.
Terrie J.
purchased on 20/09/2023
5
/5
★★★★★
Easy, simple,
Romina C.
purchased on 02/11/2023
4
/5
★★★★☆
Ergonomic.
Sylvain B.
purchased on 31/10/2023
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5
/5
★★★★★
Practicality and safety
Karine A.
purchased on 01/11/2023
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4
/5
★★★★☆
Very easy to order
Sylvie R.
purchased on 27/10/2023
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3
/5
★★★☆☆
Too expensive. Should have more options for size of lockers.
Saran B.
purchased on 02/11/2023
Answer from CITY-LOCKER Paris
Hello, Saran Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5
/5
★★★★★
Everthing perfect
Maria Rosario M.
purchased on 03/11/2023
4
/5
★★★★☆
This is a safe place to leave your luggage; codes worked well. We took a metro from there to Chatelet as felt it would be too long a walk with our luggage. Would recommend this place.
Catherine C.
purchased on 31/10/2023
5
/5
★★★★★
It works
Artuur K.
purchased on 06/11/2023
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5
/5
★★★★★
Everything worked perfectly
Joana R.
purchased on 06/11/2023
5
/5
★★★★★
Easy to use.
Gabriela F.
purchased on 05/11/2023
5
/5
★★★★★
Quick and easy to book
Patricia L.
purchased on 14/10/2023
5
/5
★★★★★
Very practical!
Agnès C.
purchased on 04/11/2023
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5
/5
★★★★★
CLEAR!
Clément F.
purchased on 17/10/2023
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5
/5
★★★★★
Easy to use, did what it says on the tin.
Melanie H.
purchased on 04/11/2023
1
/5
★☆☆☆☆
Very expensive for a daily rate + unstaffed building, anyone can break a window...
Clément C.
purchased on 03/11/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Clément and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. As far as price is concerned, we always try to offer the best service at the best price available, as our rates are for lockers and not per bag, and you can put up to 4 bags per locker, i.e. a maximum of €3.75 per bag for one day (8:00-22:00). As far as security is concerned, City-Locker spaces are monitored by our video surveillance cameras 24/7, and our team ensures that your luggage is stored as securely as possible. Our insurance also covers your personal belongings up to 1,500 euros per locker. We look forward to seeing you again in better conditions. Finally, yes, like all stores, we have windows to let in the light and make the premises more user-friendly. One last thing: knowing all this, why did you make a reservation in the first place? We are at your disposal to discuss all this with you and have tried to contact you but unfortunately you hung up on us. We hope to have answered your questions and wish you an excellent day and hope to see you again in one of our 6 City Locker spaces.
5
/5
★★★★★
Great location for our trip to Paris. We needed to leave our luggage before going to your friend's accommodation. The lockers are large, secure and very easy to book using their app. I'd definitely recommend!
Amandine P.
purchased on 27/10/2023
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5
/5
★★★★★
Good location in center of Paris. Everything works perfectly
Pablo G.
purchased on 31/10/2023