9.4/10
★★★★★
based on 8830 reviews published

Latest customer reviews

3 /5
★★★☆☆

Surprisingly expensive to leave a small backpack in a storeroom for 3 hours.

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Petr M.
purchased on 23/10/2023
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Answer from CITY-LOCKER Paris
Hello Petr, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or a maximum of 3.75€ per baggage for one day (8:00-22:00). Question: why use our service if you think it's too expensive? Our prices are clearly displayed so you can see immediately how much it's costing you? We look forward to hearing from you and wish you a pleasant day!
5 /5
★★★★★

Simple and practical.

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Jérôme D.
purchased on 26/10/2023
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2 /5
★★☆☆☆

Some of the locker doors are broken and left wide open; no one repairs them, which isn't reassuring when you're leaving your luggage. What's more, the locker doors are made of plywood, and one of those we had reserved was half torn off. We'd have to invest in sturdier equipment (metal) and hire staff for maintenance and surveillance. Automation is handy, but it can't replace human beings. For the (high) price, we expect more security. We get the impression that City Locker wants to make as much money as possible on the backs of its customers, with as little investment as possible. This does not reflect well on the company.

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Anne R.
purchased on 20/10/2023
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Answer from CITY-LOCKER Paris
Hello Anne Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us improve the quality of our service. To answer your questions: - if the doors are open, it's only because previous customers didn't close them after retrieving their luggage - the doors aren't made of plywood but of a much stronger material, the composition of which we won't give you for obvious reasons of confidentiality, but you should know that there is metal inside. - In your case, why didn't you call the hotline to cancel your reservation, as we note that you used our service even though you were very concerned? We hope to see you again very soon in one of our City locker spaces Thank you.
5 /5
★★★★★

Everything went smoothly and easy

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Maliheh Y.
purchased on 30/10/2023
5 /5
★★★★★

IT was all satisfactory easy and uncomplicated.

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Manuela R.
purchased on 29/10/2023
5 /5
★★★★★

Very handy and affordable option which is close to the station and importantly secure.

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Anne-marie F.
purchased on 24/10/2023
4 /5
★★★★☆

The locker size was wide and easy to use. The specified locker was easy to put at the bottom,but it was difficult to put heavy luggage at the top. At the time of reservation,it is good to check the weight of the luggage.

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Fusae A.
purchased on 28/10/2023
5 /5
★★★★★

Easy to follow and worked a treat. Very convenient for both Gare du Nord & Gare de l'Est. Big lockers.

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Ian J.
purchased on 29/10/2023
5 /5
★★★★★

Very good nice. And easy

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Rafal O.
purchased on 25/10/2023
5 /5
★★★★★

Everything worked perfectly

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Sarah B.
purchased on 29/10/2023
5 /5
★★★★★

It was super easy process. We were bag-free for the whole day.

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Doruk C.
purchased on 21/10/2023
5 /5
★★★★★

316748261

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William M.
purchased on 17/10/2023
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5 /5
★★★★★

Easy to find, instructions are easy to follow. the lockers are clean and spacious

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Maria Katrina C.
purchased on 20/09/2023
5 /5
★★★★★

荷物を預けることで、治安の悪い地域を、身軽に散策できた。

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江里子 �.
purchased on 29/07/2023
5 /5
★★★★★

Easiest way to have your luggage stored. Easy access to the storage room, big locker and good price. I totally recommend!

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Ion M.
purchased on 28/10/2023
5 /5
★★★★★

A great service for people who need to leave belongings for the in between times of a hotel/Airbnb checkout and a later flight.

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Melissa E.
purchased on 28/10/2023
5 /5
★★★★★

Had no issues! Booked in advance and received our codes quickly.

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Zackory B.
purchased on 09/10/2023
3 /5
★★★☆☆

I have to enter the codes several times, that costs me a lor of time

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Jürgen H.
purchased on 16/09/2023
Answer from CITY-LOCKER Paris
Hello, Jürgen Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. As a reminder please dial your codes for the door as well as for the locker as it has been sent to you #xxxxxx# for the door and #xxxxxx#xx# for the locker In case of mistake you have to start from the beginning. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5 /5
★★★★★

Great place to store luggage for the day!

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Norah R.
purchased on 22/10/2023
4 /5
★★★★☆

It worked

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Armin K.
purchased on 16/10/2023
5 /5
★★★★★

Nothing to say, good

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Solenn J.
purchased on 16/10/2023
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5 /5
★★★★★

Excellent experience! Highly recommended

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França R.
purchased on 22/10/2023
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5 /5
★★★★★

Very practical, just a stone's throw from the city

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Nicolas B.
purchased on 28/10/2023
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4 /5
★★★★☆

Well located, practical. Keypad panel for typing codes a little tired, needs repeating a few times.

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Caroline F.
purchased on 26/10/2023
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5 /5
★★★★★

All went well

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Raphael Douglas B.
purchased on 29/09/2023
4 /5
★★★★☆

Easy to use, in a convenient location. Would be good if there were cheaper rates for a short length of time.

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Emma W.
purchased on 23/10/2023
5 /5
★★★★★

Very simple

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Delphine T.
purchased on 26/10/2023
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5 /5
★★★★★

Easy way to reserve your locker, easy to arrive

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Sebastián R.
purchased on 21/10/2023
5 /5
★★★★★

Very practical. Works as expected.

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Gilles M.
purchased on 26/10/2023
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5 /5
★★★★★

Very practical

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Laurence M.
purchased on 06/10/2023
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5 /5
★★★★★

Our Eurostar train didn't leave till 9pm and we had to leave our apartment by 11:30am. Having these lockets available meant we didn't have to drag our cases around all day while we were shopping & sightseeing. We managed to get 4 small cases in the lockers. There's a few city locker sites available in the city and we were able to book online that morning for the closest one to us.

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Sasha P.
purchased on 27/10/2023
5 /5
★★★★★

Nice

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William V.
purchased on 27/10/2023
5 /5
★★★★★

Excellent. Easy and convenient

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Ajit G.
purchased on 21/10/2023
2 /5
★★☆☆☆

Had an emergency and no one called me back, it was a nightmare. After a few hours I just got a refund with a message “we’re sorry but we were fully booked”. The emergency number is therefore not an emergency number. I even headed to the “back office of city locker” but that didn’t exist anymore. So all in all, if you have to catch a flight rather use “Bounce” it was way, way better!

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Selina L.
purchased on 27/10/2023
Answer from CITY-LOCKER Paris
Hello, Selina Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5 /5
★★★★★

Very well

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William P.
purchased on 09/10/2023
Translated review
5 /5
★★★★★

Location of the locker room, very close to the side entrance of gare de l'est. Just mind the stairs you need to take, no lift, so with heavy luggage it could be a problem. No problem with business luggage. Everything worked hazzle free, order, door code, locker code. The door needs quite a strong push to be opened, this could be looked after.

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Christian F.
purchased on 21/10/2023
5 /5
★★★★★

Easy to access and affordable. Would highly recommend

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Pedro F.
purchased on 25/10/2023
5 /5
★★★★★

Fantastic service, safe and trouble free. The locker is big enough for 2 trolleys and several bags, such laptop bags. It was my first time but I will definitely use this again e

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Marina C.
purchased on 21/10/2023
5 /5
★★★★★

Large locker, clean interior

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Amos C.
purchased on 25/10/2023
Translated review
5 /5
★★★★★

Safeb place

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Pamela P.
purchased on 22/10/2023