/10
★★★★★
based on 6922 reviews published
★★★★★
based on 6922 reviews published
Latest customer reviews
5
/5
★★★★★
Heel eenvoudig te boeken, makkelijk toegang met de toegestuurde codes. Ruime kluis.
Verified Buyer
purchased on 24/06/2023
Answer from CITY-LOCKER Paris
Hello Rene, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Quick, easy, and convenient way to drop off luggage and explore the city. Very secure facility.
Verified Buyer
purchased on 23/06/2023
Answer from CITY-LOCKER Paris
Hello Kevin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
More expensive than the lockers in the station and not accessible 24/24h. I had to take a rental in the station because my train left at 8am and citylockers opens at 8am (this was not specified in the online reservation).
Acheteur Vérifié
purchased on 18/03/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Aurélie, Thank you for your feedback. However, the opening hours of our lockers are indicated on our website by selecting the locker and then in the description, once you have clicked on it. The City-Locker team wishes you a good day.
5
/5
★★★★★
Clean and convenience.
Verified Buyer
purchased on 24/06/2023
Answer from CITY-LOCKER Paris
Hello Khanh, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
3
/5
★★★☆☆
Good location but needs better security and possibly WIFI.
Verified Buyer
purchased on 12/06/2023
Answer from CITY-LOCKER Paris
Hello Ian, Thanks for using our service, We take good note of your comments that will help us improve our service. What do you mean by better security? to use our service you have an individual access code to the city locker a code for your locker and you are under video. What needs to be improve? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
3
/5
★★★☆☆
Easy to find, difficult to open the door
Verified Buyer
purchased on 02/06/2023
Answer from CITY-LOCKER Paris
Hello, Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
1
/5
★☆☆☆☆
Impossible for us to have made the trip. Due to force majeure. My wife broke her foot... Impossible to get a refund.
Acheteur Vérifié
purchased on 22/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello André, We have received your request for a refund, but no reason was given for your request. Consequently, in accordance with article 2.6 of our General Terms and Conditions of Sale, we do not provide refunds except in the case of technical problems and certain other exceptional reasons. On behalf of the City-Locker team, we wish you a pleasant day.
5
/5
★★★★★
Fantastic. Worked EXACTLY as described. Take good measurements based on the information on the website and plan accordingly. We planned to fit 3 carryons in each locker as based on the measurements provided, and it worked perfectly.
Verified Buyer
purchased on 20/06/2023
Answer from CITY-LOCKER Paris
Hello Michael, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Super convenient, easy to book!
Acheteur Vérifié
purchased on 23/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Nora, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
Worked really well. Very close to the Eifel Tower. Good for a large suitcase and small bags
Verified Buyer
purchased on 23/06/2023
Answer from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Nothing to say, the information was given immediately after payment.
Acheteur Vérifié
purchased on 11/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Orlane, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
Top, einfach, gut gelegen... Super Lösung
Verified Buyer
purchased on 23/06/2023
Answer from CITY-LOCKER Paris
Hello Angelika, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Secure, quick to access, and inexpensive. We booked a locker in June two days before our departure. The locker is deep (at least one large suitcase and one small one). We mostly had bags. Very secure as there are two codes: one for the front door and one for the locker. The place is well maintained and clean. I'll use it again!
Acheteur Vérifié
purchased on 21/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Aurelie, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
Wunderful
Verified Buyer
purchased on 06/06/2023
Answer from CITY-LOCKER Paris
Hello Peter, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
Very poorly managed .When I went to pick up my luggage, an incident happend that the auto-lock door didn't open. So I couldn't enter the room. I checked and entered my PIN many times, but it didn't open at all. A couple close to me noticed the trouble, they told me their PIN and finally the door opened. If I didn't meet them ,I would miss the Eurostar on the way home. I won't use it next time.
Verified Buyer
purchased on 17/06/2023
Answer from CITY-LOCKER Paris
Bonjour MANAMI we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. It appears on our system that at 10:33 you manage to enter. We have also check our security camera and shows that at this time someone the locker that was assigned to you. Thanks a lot for helping understanding what happened and once again sorry for the problem.
3
/5
★★★☆☆
It is too far from the Effiel Tower
Verified Buyer
purchased on 20/06/2023
Answer from CITY-LOCKER Paris
Hello Maria, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
1
/5
★☆☆☆☆
No explanation on site, hotline not answering, sms in the end.
Dehumanized service that can only work with a smartphone.
Acheteur Vérifié
purchased on 22/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Marie-Pierre, Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us to improve the quality of our service. Thank you for your time.
3
/5
★★★☆☆
Too expensive and could use some ventilation. Also each locker only fit 2 suitcases.
Verified Buyer
purchased on 22/06/2023
Answer from CITY-LOCKER Paris
Hello Fred, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! Furthermore, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
5
/5
★★★★★
Great location! Clean facility and close to train station.
Verified Buyer
purchased on 14/06/2023
Answer from CITY-LOCKER Paris
Hello Rachael, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Nice
Verified Buyer
purchased on 19/05/2023
Answer from CITY-LOCKER Paris
Hello Sofia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
Not bad, a little overpriced
Acheteur Vérifié
purchased on 22/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Faustine, Thank you for sharing your opinion with us. The prices of our lockers can be consulted on the website before booking, and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases, but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
4
/5
★★★★☆
A little bit expensive ( I paid 15€ for only bag pack.) but if you have a lot of luggage, maybe, it’s ok
Verified Buyer
purchased on 20/06/2023
Answer from CITY-LOCKER Paris
Hello Tetiana, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
1
/5
★☆☆☆☆
Misleading information on the internet. You indicate a price starting from 2 Euros. When I got there, I had to pay 15 Euros. Wrong information on internet. You indicate a price from 2 Euros. When I arrive, I had to pay for 15 Euros. It is extremely expensive.
Acheteur Vérifié
purchased on 21/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Carine, On the site it says from 2€, you can access the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
4
/5
★★★★☆
Gerar experience. I just wish It would be closer to Chatelet/Lês Halles station.
Verified Buyer
purchased on 22/06/2023
Answer from CITY-LOCKER Paris
Hello Beatriz, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very easy to access, clear explanations, very good left-luggage service.
Acheteur Vérifié
purchased on 12/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Helene, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
4
/5
★★★★☆
One thing. Does everybody have the samen door code? In that case it would be easy to crack the code of the safes. Because it is simple to ad the safenumber and surround it with 2 #.
Verified Buyer
purchased on 18/06/2023
Answer from CITY-LOCKER Paris
Hello Jr, Thank you for your opinion, The luggages safety of our clients is our priority, we would never give the same codes to our customers. Each door and locker codes are independant for everyone and change everyday for several days reservation. We wish you a great day and hope to see you again in one of our stores.
5
/5
★★★★★
Vicinissimo ad una fermata della metro, pratico ed economico
Verified Buyer
purchased on 30/04/2023
Answer from CITY-LOCKER Paris
Hello Francesca, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
Unfortunately, the door did not open with the code we were given, even after the designated opening time. We were on a tight time schedule, so we had to scramble to find a nearby hotel to pay to leave our bags and didn’t get to use the locker we paid for.
Verified Buyer
purchased on 22/03/2023
Answer from CITY-LOCKER Paris
Bonjour we just get your feedback on your locker rental the 21/06.We have check on your system and saw that you open your locker at 8:25 at also have pictures of you inside the city locker and opening the locker (see attached)So why telling the system was not working and putting a bad comment?Thanks for letting us know.
5
/5
★★★★★
Perfecto
Verified Buyer
purchased on 21/06/2023
Answer from CITY-LOCKER Paris
Hello Laura, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
This was the cheapest and best way to do it. Thanks city locker! We had like 10 bags and were super worried about what to do. We found this option, and it was the best! It's really easy to use, and super safety. Highly recommended to book as all the lockers were booked.
Verified Buyer
purchased on 15/06/2023
Answer from CITY-LOCKER Paris
Hello Laura, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.