9.4/10
★★★★★
based on 8821 reviews published

Latest customer reviews

3 /5
★★★☆☆

Simple enough to use and allows you to have autonomy. Location is great and the facility was clean. When we arrived, the front door was not locked as it should have been so a level of protection was removed. I emailed the company and never heard back.

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Anna S.
purchased on 27/08/2023
Answer from CITY-LOCKER Paris
Bonjour Anna Thanks for using our service and for your feedback. We just notice that the answer to your mail have note been sent by our team. Sorry about that. Regarding the door the problem is fixed and regarding the security of the luggage while stored with us are also under video. We hope we will have the pleasure of welcoming you again in one of our 6 locations in París The CITYLOCKER ‘s team
5 /5
★★★★★

Everything went smoothly.

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Anindya D.
purchased on 03/09/2023
5 /5
★★★★★

Customer service is really great! I made several mistakes, the first being booking on the wrong day. Customer service helped us and reimbursed us. Then some problems to get out of the luggage room, the customer service person helped us kindly despite a difficult situation due to fatigue.The next time I'm in Paris I will not hesitate to rent from city locker. Highly recommended! Merci thank you

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Veronique F.
purchased on 28/08/2023
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5 /5
★★★★★

It's a shame this isn't better known, especially by those who filter museum entrances...

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Marc L.
purchased on 03/09/2023
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5 /5
★★★★★

Smooth and easy

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Tariq S.
purchased on 02/09/2023
4 /5
★★★★☆

Worked as described, felt more secure than all the options which basically involve leaving your bags in the front of a shop.

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Gideon F.
purchased on 02/09/2023
5 /5
★★★★★

The booking was very easy and went quickly by cell phone, the access data came reliably by SMS and email. We are very satisfied and can recommend Citylocker.Paris without reservation.

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Martina S.
purchased on 23/08/2023
5 /5
★★★★★

Very smooth process - book and pay online, get a personal code for the locker via text, turn up and store suitcases, very easy! When you're ready to collect your suitcases, it's very easy to do so, and the great thing is that it's a 5 minute walk from Gare du Nord! It was great for us!

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Shahin U.
purchased on 26/08/2023
4 /5
★★★★☆

Well placed but would deserve an hourly rate, rather than a flat rate

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Pascal H.
purchased on 02/09/2023
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5 /5
★★★★★

Genial situado a 10 minutos cerca de la torre Eiffel. Taquillas muy amplias y el tema de los códigos muy fácil. Recomendable siempre

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Fernando C.
purchased on 01/09/2023
5 /5
★★★★★

Servizio impeccabile.

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Vincenzo M.
purchased on 25/08/2023
3 /5
★★★☆☆

There was a problem opening the luggage box. I received codes by email and sms. The code to open the door worked right away. But the code to open the box didn't work. There was only an answering machine on the given phone number. But after a while a man called me back. I gave my name to the booking and the box was unlocked, the code to open the box was now working properly. We lost an additional quarter of an hour and some stress. In the end, everything worked out. To sum up, I recommend this system. There was a problem, but it was solved quite efficiently.

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Eligiusz P.
purchased on 29/08/2023
Answer from CITY-LOCKER Paris
Hello, Eligiusz Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5 /5
★★★★★

Good , simple , safe , easy to use ...

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Junaid M.
purchased on 18/08/2023
5 /5
★★★★★

On the same day, I reserved another one and was able to use it right away.

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Hiroyuki I.
purchased on 01/09/2023
4 /5
★★★★☆

System works very well. Too far from the station (staircase) or big detour to make.

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Helena G.
purchased on 25/08/2023
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5 /5
★★★★★

Easy and practical

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Emilie C.
purchased on 27/08/2023
5 /5
★★★★★

Muy céntrico y seguro.. buen servicio y fácil de acceder

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Luis G.
purchased on 01/09/2023
5 /5
★★★★★

Secure and the instructions were clear.

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Sherley W.
purchased on 28/08/2023
5 /5
★★★★★

Super einfach und schnell gebucht. Der Ablauf war auf einwandfrei. Zugangscode kommt per Email und SMS. Was ich serh angenehm fand war, dass die Schließfächer nicht irgendwo öffentlich zugänglich herum stehen sondern in einem mit Passwort geschützen Geschäft waren. Man hatte ein sehr sicheres Gefühl. Jederzeit wieder! Preis-Leistungsverhältnis meiner Meinung top. Ein Tag für 15,- € finde ich für den Service mehr als in Ordnung.

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Milena F.
purchased on 31/08/2023
5 /5
★★★★★

Very practical

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Delphine S.
purchased on 01/09/2023
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5 /5
★★★★★

Great location. Easy to access and not too expensive.

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Danielle S.
purchased on 30/08/2023
5 /5
★★★★★

Easy and fast

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Marika M.
purchased on 30/08/2023
5 /5
★★★★★

Good size locker.

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Paranie S.
purchased on 29/08/2023
4 /5
★★★★☆

The locker size is very good. Enough to fit 2 small spit cases and 3 small bags. The place is secured with cameras and entrance code. The only thing is that we were not aware that a reservation was needed (to be made online). So, after arriving from a long trip we had to make an account and pay etc. Also could use a little more tidiness as we found empty bags and bottles inside our locker. Otherwise, very good location near the Gare du Nord, fair price, and great locker size. Recommend to people who want to visit Paris without having to carry their luggage.

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Grenoy J.
purchased on 30/08/2023
5 /5
★★★★★

Codes were emailed instantly after the locker was booked. Excellent service

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Sarosh F.
purchased on 29/08/2023
3 /5
★★★☆☆

Booking went smooth via TGV WiFi.

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Ho K.
purchased on 30/08/2023
Answer from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Easy to book and pay for the storage.

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Rehan T.
purchased on 27/08/2023
5 /5
★★★★★

We couldn’t check in to our accommodation until later in the afternoon, so this was really convenient. Easy to find, felt secure and would definitely use again

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Sarah W.
purchased on 25/08/2023
5 /5
★★★★★

Quick and easy, no problem

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Vincent C.
purchased on 29/08/2023
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5 /5
★★★★★

Satisfied. Safe and easy to use

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Iulian G.
purchased on 28/08/2023
5 /5
★★★★★

Easy to use.

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Angélique K.
purchased on 12/08/2023
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5 /5
★★★★★

So easy!

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Chris F.
purchased on 28/08/2023
4 /5
★★★★☆

A bit pricey for a day out, but easy to get to. There were no problems.

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Mathilde V.
purchased on 12/08/2023
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5 /5
★★★★★

Me pareció un servicio muy recomendable. Serio y sin ninguna incidencia.

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Rosa M.
purchased on 26/08/2023
2 /5
★★☆☆☆

Too expensive, and it only fit a big suitcase instead of a big one and a small suitcase.

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Júlia S.
purchased on 28/08/2023
Answer from CITY-LOCKER Paris
Hello Júlia, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! Regarding, the lockers size, we can assure you that one big suitcase and one small bag can enter, it also depends of the size of your things. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
4 /5
★★★★☆

The location and process to get access were great, the lockers only held two bags.

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Steven V.
purchased on 28/08/2023
Translated review
5 /5
★★★★★

Nothing to report

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Hervé R.
purchased on 22/08/2023
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5 /5
★★★★★

Perfect

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Nina K.
purchased on 26/08/2023
5 /5
★★★★★

This service was so handy, particularly as it was located on the street I was staying on. Good instructions, easy to get in. We had a locker on the top row, which could have been tricky to hoist the suitcase up to if I'd been on my own, but otherwise this was an excellent option for safely storing our belongings.

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Debra M.
purchased on 21/08/2023
3 /5
★★★☆☆

The locker is not big enough to hold 2 check in suitcases. We had 1 check in suitcase along with 1 small cabin suitcase but were only able to fit in one of the two…

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Mukul J.
purchased on 22/08/2023
Answer from CITY-LOCKER Paris
Hello Mukul, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.