/10
★★★★★
based on 6921 reviews published
★★★★★
based on 6921 reviews published
Latest customer reviews
5
/5
★★★★★
Comodissimo!
Acheteur Vérifié
purchased on 23/04/2023
Translated review
5
/5
★★★★★
Great service, it’s easy to book a locker. The website was clear, easy to use and confirmation came immediately. Nice job!
Verified Buyer
purchased on 23/04/2023
4
/5
★★★★☆
The navigation in the site Is easy
Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Marco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Muito bem situada e de fácil utilização.
Verified Buyer
purchased on 12/03/2023
5
/5
★★★★★
Everything worked fine! There's even a QR Code to scan in case anyone needs help/advice. Can't go wrong with city locker.
Verified Buyer
purchased on 11/04/2023
Answer from CITY-LOCKER Paris
Hello Sabrina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
The door could not be opened with the key number. I have sent a mail about this and received no answer.
Verified Buyer
purchased on 15/04/2023
Answer from CITY-LOCKER Paris
Bonjour Ulrich we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. Thanks a lot and once again sorry for the problem. Could you please resend your mail to [email protected] so that we can answer it. Merci
3
/5
★★★☆☆
Too expensive
Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Simone, Thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
5
/5
★★★★★
Great
Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Melker, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Conveniently organized
Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Martin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Quick and easy booking. Access to the locker is easy with information received via sms and email. It's a service I'll use again.
Acheteur Vérifié
purchased on 17/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Daniel Thank you for your review and for using our service. We hope to have the pleasure of seeing you again during your next stay in Paris.
3
/5
★★★☆☆
Everything is okay, but setting the second number to the locker number still leaves the option for other people that rent a City Locker to open the other lockers. If I rent one locker, I basically have access to the other ones. That's not as safe as you advertise it.
Otherwise the location is fine, it is easy to find, close to the city center, and the lockers are spacious.
Verified Buyer
purchased on 22/04/2023
Answer from CITY-LOCKER Paris
Hello Arman, Thank you for sharing your opinion, The codes provided to our clients are all unique et change everyday in case of a several's days booking, the security of your luggages is our priority and we would never give the same codes to all the clients. CityLocker's team wish you a great day.
5
/5
★★★★★
I was able to use it with confidence !
You can easily enter with the security code sent to you.
However, the problem is to put a 30kg suitcase in the upper locker.
I'm tall and strong, so I managed to do my best, but I don't think short women can enter.
I think it would be perfect if you could select the upper row, the lower row.
Verified Buyer
purchased on 11/01/2023
Answer from CITY-LOCKER Paris
Hello Kayoko, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker, thank you for your recommandation, it always helps us to provide a better service to our customers. We hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Excelent service!!
Verified Buyer
purchased on 10/04/2023
Answer from CITY-LOCKER Paris
Hello Andreia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
No problems to report. Clean place. Clear instructions. Only downside: the price. The service is still expensive.
Acheteur Vérifié
purchased on 17/04/2023
Translated review
5
/5
★★★★★
Easy to register and use!
Acheteur Vérifié
purchased on 21/04/2023
Translated review
1
/5
★☆☆☆☆
Locker doesn't work.
Door is not locked at all.
As I don't have much tine to call and wait for help, I needed to carry all the baggages that day
Also I met a one who did not received email and cannot store baggage.
Verified Buyer
purchased on 18/04/2023
Answer from CITY-LOCKER Paris
We are so sorry for the problem you have had. You should have called the hotline available every day from 8.00 am to 10 pm to get assistance and be avale to use our service. Please send us an email at [email protected] to get a refund the 15€ not 18€ that you have paid We take the opportunity of your feedback that booking is mandatory to get your codes to use our service. Once again sorry for the problem
5
/5
★★★★★
Excellent Service and straightforward process
Verified Buyer
purchased on 20/04/2023
5
/5
★★★★★
Excellent service, easy to book, and good instructions to find locker store. Only thing is making it more clear you’re booking a locker not per suitcase/bag. We booked 2 lockers thinking it meant 2 bags so we paid double for what we needed. But the facility itself was good.
Verified Buyer
purchased on 21/04/2023
4
/5
★★★★☆
Good central location.
Verified Buyer
purchased on 20/04/2023
5
/5
★★★★★
Best service !
Verified Buyer
purchased on 18/04/2023
5
/5
★★★★★
Alles was inorde!!
Verified Buyer
purchased on 16/04/2023
5
/5
★★★★★
Very convenient. We had a great final day in Paris as we were able to leave our bags in a safe location next to the train station.
Verified Buyer
purchased on 15/04/2023
2
/5
★★☆☆☆
It's a shame to find information on the site that rental starts at 2€/day, only to have to pay 15€ for 4 hours of rental in front of the locker. This gives the unpleasant impression of being taken for donkeys.
Acheteur Vérifié
purchased on 15/04/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Gaëlle, thank you for sharing your opinion with us. The sliding scale rates only apply to multi-day bookings (-50% on the 3rd and -83% on the 5th) and our daily prices per locker are the cheapest in the luggage storage sector. Our prices are clearly indicated on the website prior to booking. However, we are sorry that you were not satisfied with our locker prices. We wish you an excellent day and hope to see you soon in our City-Locker spaces.
5
/5
★★★★★
Exactly what I need.
Verified Buyer
purchased on 19/04/2023
2
/5
★★☆☆☆
Maybe the lockers are okay but they are nowhere to be found at the station (gare du nord)
No signing at all...
Verified Buyer
purchased on 20/04/2023
Answer from CITY-LOCKER Paris
Hello, Thank you for sharing your opinion, We are sorry that you didn't find our storage, however, the storage's adress is clearly indicated on the website and on the booking confirmation, we are not related to the station because we are not depending from them Did you manage to find and use our lockers at the end ? Citylocker's team wish you a great day
4
/5
★★★★☆
....
Acheteur Vérifié
purchased on 10/04/2023
Translated review
5
/5
★★★★★
Easy to access
Verified Buyer
purchased on 09/03/2023
5
/5
★★★★★
Good service at a good price
Verified Buyer
purchased on 19/04/2023
5
/5
★★★★★
Very good and easy!
Verified Buyer
purchased on 13/04/2023
5
/5
★★★★★
As the viewpoint of Location,city locker was very close to Roissy bus and so coveniant.
Verified Buyer
purchased on 17/03/2023