9.4/10
★★★★★
based on 8820 reviews published

Latest customer reviews

5 /5
★★★★★

The drop off and pick up of my suitcase were both very uncomplicated and quick. The lockers are big and will fit anything you don’t want to carry around while sightseeing. I highly recommend!

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Verified Buyer
purchased on 22/05/2023
Answer from CITY-LOCKER Paris
Hello Nina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

This entire enterprise provided an excellent service. It lacked one star becuz we stood outside not realizing that the procedure was done all online. We have ised other services like this that didn’t work online. Fortunately someone came along and explained.

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Verified Buyer
purchased on 18/05/2023
Answer from CITY-LOCKER Paris
Hello Linda, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Very easy to use and excellent sized locker.

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Verified Buyer
purchased on 18/05/2023
Answer from CITY-LOCKER Paris
Hello Gail, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Todo perfecto.

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Verified Buyer
purchased on 23/04/2023
Answer from CITY-LOCKER Paris
Hello Juanjo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1 /5
★☆☆☆☆

They never send me a email with the code, the door was broken and I didn’t use the locker!!! Wish I have my money back! Maybe a turist tramp!

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Verified Buyer
purchased on 22/05/2023
Answer from CITY-LOCKER Paris
Hello, We don't understand your comment because we never get a call from you even if you had not receive your codes. Can you remove your comment please ? We wish you a great day.
2 /5
★★☆☆☆

I never used it because my flight changed. There was nothing to do to get at least some money back.

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Verified Buyer
purchased on 20/05/2023
Answer from CITY-LOCKER Paris
Bonjour  Thanks for your message  As per our general terms and conditions validated when making your booking, we do refund our service only in case of technical problem. Exceptionally, we can offer you a credit note  valid 6 months for the non used lockers  Have a good day 
3 /5
★★★☆☆

It's useful that you can put several bags in one storage. But unfortunately it's not big enough to fit cabin size bag as it was shown in gif promo - in vertical position

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Verified Buyer
purchased on 29/04/2023
Answer from CITY-LOCKER Paris
Bonjour Thanks for tout feedback and for using our service. The locker size can feet up to 4 cabin bags as shown on our website if they respecte the IATA luggage size of 55 x 35 x 20 cm as précisé on the website. It might be an information you have note notice. We hope we will have the pleasure to welcome you in one of our 6 locations in París. Have a good day
4 /5
★★★★☆

Very conveniently close to both Gare de l'Est and Gare du Nord. The boxes are big enough for large cases and backpacks. Only the space in the room is limited and operating the locking mechanism is tricky.

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Verified Buyer
purchased on 20/05/2023
Answer from CITY-LOCKER Paris
Fabian Thanks for using our service and sorry it does not your expectations. We take good note of your comments that will hep us improving our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
3 /5
★★★☆☆

Somewhat misleading. The GIF and website show 4 pieces of luggage. We had 3: 1 full size and 2 carry on. Took a look at the measurements. Didnt do the conversion. We had to get a second locker after we already booked the first. Couldn't add the second locker to the order. But if you order 2 to start, it's cheaper. 4 pieces of luggage lol yea right thats like mini carry ons. But you have to order one locker before you can see them. Travelling to paris is crazy with luggage so you're already exhausted, especiallyif you need a locker for some reason. We were going to Versailes in between 2 different airbnbs. Bait and switch.

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Verified Buyer
purchased on 20/05/2023
Answer from CITY-LOCKER Paris
Bonjour , merci d'avoir utilisé notre service, nous sommes désolés qu'il n'ait pas répondu à vos attentes. Il est possible de vérifier les mesures exactes sur notre site afin de les comparer avec vos bagages afin de vous assurer du nombre de casier dont vous avez besoin. Comme indiqué par le GIF et sur le site internet les casiers peuvent contenir 4 bagages cabines respectant la taille et le format international IATA de de 55 x 35 x 20 cm. Concernant les codes chaque client à une code différent pour chaque casier; un client ayant les codes du casiers 10 ne peut ouvrir le 15 en changeant uniquement les 2 derniers chiffres. En espérant voir répondu à vos questions et apporté les précisions nécessaires à vos questions Au plaisir de vous revoir dans l’une de nos consignes à bagage parisiennes.
4 /5
★★★★☆

Intuitive site

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Acheteur Vérifié
purchased on 18/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5 /5
★★★★★

Easy

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Acheteur Vérifié
purchased on 18/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello July, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5 /5
★★★★★

Very practical

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Verified Buyer
purchased on 04/05/2023
Answer from CITY-LOCKER Paris
Hello Aleksandar, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Very straightforward and simple to book. I did it in the taxi, on my way to the local storage.

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Verified Buyer
purchased on 18/05/2023
Answer from CITY-LOCKER Paris
Hello Rodrigo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Alles hat super geklappt, einfache Handhabung, leicht zu finden, gut erklärt. Wir hatten drei kleine Koffer und einen kleinen Rucksack, damit war das Fach aber auch schon voll. Bei größeren Koffern unbedingt ein zweites Fach einplanen.

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Verified Buyer
purchased on 21/05/2023
Answer from CITY-LOCKER Paris
Hello Lisa, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Big&clean lockers, clear instructions, good location. 5/5, absolutely worth this money

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Verified Buyer
purchased on 15/05/2023
Answer from CITY-LOCKER Paris
Hello Ewa, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

It is located very close to the metro in a great area.

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Verified Buyer
purchased on 19/05/2023
5 /5
★★★★★

Very easy order, very transparent, codes were send really fast

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Verified Buyer
purchased on 19/05/2023
Answer from CITY-LOCKER Paris
Hello Lisa-Marie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Everything went fine. Easy booking, no problem using the codes.

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Verified Buyer
purchased on 16/05/2023
Answer from CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Five stars!!

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Verified Buyer
purchased on 19/05/2023
Answer from CITY-LOCKER Paris
Hello Fabiola, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Conveniently located

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Acheteur Vérifié
purchased on 16/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Lumiko, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5 /5
★★★★★

Buen servicio, pero en general, fue complicado entenderle a la página y poder realizar el pago

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Verified Buyer
purchased on 13/05/2023
Answer from CITY-LOCKER Paris
Hello Vanessa, Thanks for using our service and sorry it does not your expectations. We take good note of your comments that will hep us improving our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 5 locations in Paris. City-Locker's Team
5 /5
★★★★★

Clear information, fast and secure payment. Indications sent very quickly after payment.

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Acheteur Vérifié
purchased on 20/05/2023
Translated review
5 /5
★★★★★

Very good service

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Verified Buyer
purchased on 21/04/2023
Answer from CITY-LOCKER Paris
Hello Luana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Opción perfecta para pasear por la ciudad el dia que llegas

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Verified Buyer
purchased on 13/05/2023
Answer from CITY-LOCKER Paris
Hello Estefania, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Locker is exactly as described. The instructions were clear and easy to understand.

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Verified Buyer
purchased on 12/05/2023
Answer from CITY-LOCKER Paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Good navigation, clear and well structured. Too bad the real price is only displayed at the end. From 5€ we actually pay 15€.

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Acheteur Vérifié
purchased on 18/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Samuel, Thank you for your opinion, On the site it says from 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day. We wish you an excellent day and hope to see you soon in one of our CityLockers.
5 /5
★★★★★

Easy to book, to find and to open/ lose the lockers. Highly recommended!

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Verified Buyer
purchased on 17/05/2023
Answer from CITY-LOCKER Paris
Hello Anja, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Just a really great service.

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Verified Buyer
purchased on 19/05/2023
Answer from CITY-LOCKER Paris
Hello Judith, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4 /5
★★★★☆

Worked well and convenient location. Front door just a bit sticky to open.

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Verified Buyer
purchased on 13/05/2023
Answer from CITY-LOCKER Paris
Hello Maureen, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
3 /5
★★★☆☆

Use City Locker for the first time. A little confusing for the first time. Once in I was disappointed about the size of the locker. No mention was made of the size. We could only fit one big suitcase in one. Had to book another. Tried calling the number but was immediately disconnected. Please tell the people the size.

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Verified Buyer
purchased on 12/05/2023
Answer from CITY-LOCKER Paris
leo Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website with pictures en size in inch and cm, as well as the number of luggage it can feet but it is difficult for us to give an advise as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once agin thank you for using city locker and we will work on getting your 5 stars next time.
5 /5
★★★★★

Very good, great service. I would recommend.

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Verified Buyer
purchased on 13/05/2023
Answer from CITY-LOCKER Paris
Hello Liatos, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Works perfect! Making an Online reservation is very easy!

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Verified Buyer
purchased on 15/05/2023
Answer from CITY-LOCKER Paris
Hello Stephen, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

All was fine how described

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Verified Buyer
purchased on 13/05/2023
Answer from CITY-LOCKER Paris
Hello Ralf, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Easy instructions for getting into the building and locker. Decent prices for a large locker with space for a carry on and multiple bags. Centrally located.

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Verified Buyer
purchased on 14/04/2023
3 /5
★★★☆☆

Unless I'm mistaken, it's not possible to order by the hour, or at least for a period of less than 24 hours. 15 € for 4 hours is a lot of money.

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Acheteur Vérifié
purchased on 14/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Xavier, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!
5 /5
★★★★★

Buying the access was very easy, the codes to the door and locker arrived right after the purchase was confirmed and worked without a problem.

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Verified Buyer
purchased on 10/04/2023
Answer from CITY-LOCKER Paris
Hello Marcella, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Well organized and easy to use.

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Verified Buyer
purchased on 13/05/2023
Answer from CITY-LOCKER Paris
Hello Gustavo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Booked during travel Form airport to Paris. Booking was easy and comfortable. Access was easy with sent SMS.

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Verified Buyer
purchased on 17/05/2023
Answer from CITY-LOCKER Paris
Hello Sascha, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 16/05/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Catherine, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5 /5
★★★★★

Great service

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Verified Buyer
purchased on 12/05/2023
Answer from CITY-LOCKER Paris
Hello Giulia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.