/10
★★★★★
based on 7526 reviews published
★★★★★
based on 7526 reviews published
Latest customer reviews
5
/5
★★★★★
We found the place easily, purchased a locker rental within minutes online and got immediate access to the secure facility. The buttons on the keypad were a bit hard to press and hear - luckily, other users were there to tell us which numbers needed to be pressed harder in order to register.
Verified Buyer
purchased on 14/06/2023
Answer from CITY-LOCKER Paris
Hello Stephanie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
A very efficient system. A few minutes and you have your reservation. Good communication.
Acheteur Vérifié
purchased on 29/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Agnes, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you soon in one of our lockers. Have a nice day.
5
/5
★★★★★
The city locker facility was very convenient for us. The lockers are also pretty good in size. This definitely made our travel easier and hassle free after checking out from our accommodation on the last day. The booking was also very convenient online.
Verified Buyer
purchased on 29/06/2023
Answer from CITY-LOCKER Paris
Hello Shradha, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very effective, smart and useful solution when travelling
Verified Buyer
purchased on 28/06/2023
Answer from CITY-LOCKER Paris
Hello Hanne, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Perfectly organized, very easy to use, I recommend it.
Acheteur Vérifié
purchased on 10/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Micheline, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
The service was excellent, practical and in a good position.
Verified Buyer
purchased on 29/03/2023
Answer from CITY-LOCKER Paris
Hello Laura, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
Reservations no problem.
Acheteur Vérifié
purchased on 22/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Fred, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
4
/5
★★★★☆
Buono
Verified Buyer
purchased on 27/06/2023
Answer from CITY-LOCKER Paris
Hello Stefano, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
So easy to use, communication was great, would recommend to all other travelers. Add more locations!
Verified Buyer
purchased on 28/06/2023
Answer from CITY-LOCKER Paris
Hello Josephine, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
It was difficult to open the door when we were back to pick up our bags. There were no easy instructions how to open the door
Verified Buyer
purchased on 26/06/2023
Answer from CITY-LOCKER Paris
Hello, Marion Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5
/5
★★★★★
Very straightforward process
Verified Buyer
purchased on 24/06/2023
Answer from CITY-LOCKER Paris
Hello jestyn, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
3
/5
★★★☆☆
Rental 15€ for 4h ... it's BCP too expensive. There should be hourly billing for less than 12 hours of rental, for example.
Acheteur Vérifié
purchased on 27/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Thomas, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!
5
/5
★★★★★
We booked 12 lockers in Paris a few months ahead of our trip. We had 6 people and 18 pieces of various sized luggage. The code for the door, and the code for the lockers was sent me well in advance, and we had no trouble accessing the lockers. However I’m our particular location, the keypad on the door took a couple of times for us to be able to enter. Other than that, it was a smooth and easy process!
Verified Buyer
purchased on 01/03/2023
Answer from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
1
/5
★☆☆☆☆
Email didn’t include the pin code and no one responded so had to book elsewhere and didn’t receive a refund
Verified Buyer
purchased on 23/06/2023
Answer from CITY-LOCKER Paris
Bonjour It sounds you have had a problem in using our service? If so sorry about it. Have you contact the costumer service? The hotline? Please let us know at [email protected]. We will be very happy to help you. Have a good day
5
/5
★★★★★
Easy process, reasonably priced self-service locker.
Verified Buyer
purchased on 23/06/2023
Answer from CITY-LOCKER Paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
Good location for storing luggage. Only downside is that the shop is quite small and if it's busy there's not much room to move. Not a big deal though as dropping off cases only takes a few minutes.
Verified Buyer
purchased on 22/06/2023
Answer from CITY-LOCKER Paris
Hello Kirsty, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
4
/5
★★★★☆
Es war alles so wie es sollte.Sehr einfach zu verstehen. ideal wenn man zwischendurch Gepäck nicht schleppen möchte…immer wieder
Verified Buyer
purchased on 27/06/2023
Answer from CITY-LOCKER Paris
Hello Peter, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Great place to store your luggage for the day!
Verified Buyer
purchased on 27/06/2023
Answer from CITY-LOCKER Paris
Hello Aubrey, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
2
/5
★★☆☆☆
I couldn't lock the door, so when I was wondering what to do, another user said it was always open. I thought it was a lie even though it was written that it was safe with double locks.
Verified Buyer
purchased on 27/06/2023
Answer from CITY-LOCKER Paris
Hello, 直子 Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. The day you used our service we were having a problem with the door; Just a reminder our shops are also under video so that we can check at any time 24/24 what happen it the City-Lockers. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
5
/5
★★★★★
No hassle and worked a treat
Verified Buyer
purchased on 20/06/2023
5
/5
★★★★★
Good user experience, easy navigation
Verified Buyer
purchased on 21/06/2023
4
/5
★★★★☆
Good experience over all. We wish we would’ve been able to pick up our items later. The number 3 key on the inside key pad was not working well, which made it hard to input codes.
Verified Buyer
purchased on 26/06/2023
5
/5
★★★★★
Very easy to use. All of our luggage was secure in a locker inside a locked building. We were very glad to have this option available.
Verified Buyer
purchased on 08/06/2023
5
/5
★★★★★
Very good, big space.
Verified Buyer
purchased on 26/06/2023
5
/5
★★★★★
Very Easy to use!!! Thank you.
Verified Buyer
purchased on 26/06/2023
Answer from CITY-LOCKER Paris
Hello Grant, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Very easy to use
Acheteur Vérifié
purchased on 25/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Sylvie, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5
/5
★★★★★
Very easy to use. Clear explanation
Verified Buyer
purchased on 20/05/2023
Answer from CITY-LOCKER Paris
Hello sara, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Duidelijke site. Gemakkelijk te reserveren.
Verified Buyer
purchased on 29/05/2023
Answer from CITY-LOCKER Paris
Hello Jolanda, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
5
/5
★★★★★
Nothing more to say.
Acheteur Vérifié
purchased on 06/06/2023
Translated review
Answer from CITY-LOCKER Paris
Hello Francis, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
4
/5
★★★★☆
If we can find out how many are left, it will be useful for users.
Acheteur Vérifié
purchased on 17/06/2023
Translated review